The best platform I know, quality staff, payment good except they need to increase to be $1 per minute.
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I have worked on this platform as a proofreader since march 2025 till mid april 2026. The platform has been a great platfor to learn and develop legal and general transcription and closed captioning s... Toon meer
Bedrijf heeft geantwoord
The experience is not bad. The comments on my tasks are reasonable and their targets are achievable. The support staff are always there to assist. I haven't experienced the negative stuff that others... Toon meer
I applied for an account on May. After submitting the given test, I received a notification test indicating that I'll receive an email within four business day's. Since then, I've got no response... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to the official review site for TranscriptionStaff.com. We value open communication and candid feedback from our freelancer community. Remember, there are no shortcuts here. Our zero-tolerance policy rewards quality work and deters fraudulent practices. Any attempts to cheat will result in immediate account termination. Uphold our standards, and you'll receive fair compensation.
Contactgegevens
Verenigde Arabische Emiraten
- transcriptionstaff.com
3,1
Gemiddeld
168 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Sucks ass
Sucks ass. I'm a proofreader and they pay SO LOW it's not worth your time. They only pay you for audio hours NOT the hours you actually work on and expects you to deliver 99% quality all the time. If you don't get in that, they reject your work and you DON'T get paid for it. So if the transcriber is crap, or the speaker/audio quality sucks, and you work on like less than an hour of audio for 3 hrs because you have to correct everything, you only get paid around $1. Same, if you work on an hour audio for example, for 8 hours, and you dont get into 99% quality, you get paid NOTHING. Then they want you to do at least 2 hrs audio a week but theres not a lot of things to work on, or youre not allowed to do because you need to get more ratings. JUST RUN AWAY from this site, don't apply. I have tried this before, worked for long hours everyday for almost a week, system logged it on for just 2 audio hours and I was paid barely $10. Even begging for a day would get you more money.
12 mei 2022
Review zonder uitnodiging
Antwoord van transcriptionstaff.com
I'm sorry to hear about your dissatisfaction. We understand your frustrations and appreciate your feedback. Here's our perspective on the issues you raised:
The high standard of quality we require is reflective of the test that potential staff members take when applying. During the onboarding process, we only allow one error. This is a clear indication of the quality we expect in actual tasks. With a 98% rejection rate for applicants, we have a pool of highly competent staff members who have proved their ability to deliver high-quality work.
The job and compensation are tailored for experienced transcribers who can efficiently transcribe and proofread files. Based on industry standards, an experienced transcriber should be able to transcribe an hour of low-quality audio in about 10 hours. The proofreading of the same should take a maximum of 5 hours. Our pay rates are designed with this standard in mind. We acknowledge that audio quality and other factors may affect this, but we aim for this as a reasonable average.
Regarding rejected files, as per our AI quality check policy, we pay 80% for them. We believe this is fair compensation for the work completed, even if the output does not meet the required quality standards. Please refer to our AI Quality Check Policy for more details. We also urge our transcribers to continuously strive for quality work to minimize rejections.
You can read more at http://www.transcriptionstaff.com/aiqualitycheck.pdf
RIDICULOUS!
All I can say in this company is, "Easy come, easy go." Low pay, no online support, lots of problems with their rules, don't get e-mail notification when they remove you. A total piece of CRAP! Scribie is better at least they don't give you a whole 3 hours of audio but then just reject your work. Super stressful. Their system isn't that reliable, too.
26 juni 2022
Review zonder uitnodiging
Antwoord van transcriptionstaff.com
I'm sorry to hear that you're feeling frustrated and dissatisfied with your experience. It's our intention to provide a fair, supportive, and transparent environment for all our transcribers.
As you've mentioned, we always display the payment associated with each file before you pick them. We strive for transparency, and we want our transcribers to be aware of the expected compensation before they start working on a task.
Our rules and guidelines are designed to maintain the quality and integrity of our services. They're provided to each transcriber in a comprehensive guide, with the aim of keeping the process clear and fair for everyone involved.
Regarding rejected files, as per our AI quality check policy, we pay 80% for them. We believe this is fair compensation for the work completed, even if the output does not meet the required quality standards. Please refer to our AI Quality Check Policy for more details. We also urge our transcribers to continuously strive for quality work to minimize rejections.
You can read more at http://www.transcriptionstaff.com/aiqualitycheck.pdf
Horrible Horrible Support Staff
Horrible Horrible Support Staff. This has been the first time I have encountered such a ridiculous set of support system. It makes me want to fly out to their location and tell them they suck the same way as their paygrade.
17 juni 2022
Review zonder uitnodiging
Antwoord van transcriptionstaff.com
We provide 24/7 support via ticket system and live chat.
Completely SCAM!
13 mei 2022
Review zonder uitnodiging
it's a waste of time
it's a waste of time. at your first week they will pay good and then after that they will pay you so low or give you crappy audio. they will spot any small mistake you have and reject your work regardless if it's a 7 hours work or 9 hours. if you're looking for something that can help you with your everyday expenses and monthly bills, It's not worth your time.
11 december 2021
Review zonder uitnodiging
Antwoord van transcriptionstaff.com
The quality of the audio files we provide is contingent upon the orders we receive from our clients. Sometimes, these files may not be of optimal quality, and we acknowledge the challenge this presents. We appreciate the dedication and effort of our transcribers who work through these challenges to deliver quality transcriptions.
The pay for each job is clearly stated upfront before you choose to pick them. We ensure transparency in our payment process and strive to offer compensation that is fair and competitive in the transcription industry.
Regarding rejected files, as per our AI quality check policy, we pay 80% for them. We believe this is fair compensation for the work completed, even if the output does not meet the required quality standards. Please refer to our AI Quality Check Policy for more details. We also urge our transcribers to continuously strive for quality work to minimize rejections.
You can read more at http://www.transcriptionstaff.com/aiqualitycheck.pdf
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