I love the Marine Miracle products and have been using them for quite a long time now. I just have to wait until they are on special offer to be able to afford them! I have also recently purchased the... Toon meer
Bedrijf heeft geantwoord
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Det är absolut min favorit ansiktskräm. Mycket mjuk, utslätande,tränger in i huden utan att kladda! Luktar fräscht inte starkt på nått sätt. (fortfarande synd att jag som bor i Sverige har svårt att... Toon meer
Bedrijf heeft geantwoord
Customer service is great since I never got a email stating when I was getting my order & I called & they were right on top of it.
Bedrijf heeft geantwoord
Transformulas Marine Miracle Cream has been part of my daily facial routine since gifted to me for my birthday two months ago. My normally dry skin feels hydrated for the entire day by the creamy lig... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2003, Founded by Rosi Chapman, born from a personal fear of needles, we built a skincare brand on the belief that beauty shouldn’t require bravery or a syringe. We deliver cosmeceutical results through biotech-powered, marine active formulas — no needles, no downtime, no drama. We are the proof that skincare can be powerful, intelligent, and unapologetically luxurious.
Contactgegevens
Verenigd Koninkrijk
- 01619478888
- customercare@transformulas.com
- transformulas.com
4,6
Uitstekend
453 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Hidden additional costs
By receiving my order of two Marine Miracle Cremes, I had to pay 33€ Taxes + 6€ flat rate expense allowence. When purchasing the product, shipping is indicated for free, only if you click on a small grey "?" next to shipping there is a lot more information including "...the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply". I assume people are rarly clicking on the "?" as why should they if shipping is indicated "Free" and with this fall in the same trap as I.
Until now i could purchase the product always on board of airplanes, where it is anyway more than 50% cheaper than in the online shop. Thanks to Brexit this is not avalibe on board anymore within EU, so I am afraid I must find another creme!
26 januari 2025
Antwoord van Transformulas
Hello Sharareh, thank you for your feedback. We offer free shipping and pay all courier charges for purchases exceeding 100 GBP equivalent. We also deduct 20% from our RRP to cover any TAX usually payable in the country of origin. Import tax is something dictated by the "destination" country and out of our control unfortunately. To assist please be aware that we are available on Amazon locally in most overseas destinations allowing you to buy locally with tax included. Transformulas products are also available on many major airlines if you are travelling - tax free :-) you mention you cannot find them but we are on board Virgin Atlantic, Emirates, EasyJet and Jet 2 to name a few. We are sorry you have left a 2 star review for legal requirements in your country and not within our control and hope you can find a way of purchasing your favourite products locally with this information
Perfect product for me and my husband
Perfect product for me and my husband. You great results in 10 min.
22 januari 2025
Antwoord van Transformulas
Thank you for your 5 star review on our Marine Miracle Signature Collection, Lena! So pleased to hear that both you and your husband enjoy using this duo.
Beware when ordering
Beware when ordering, you will find yourself on a repeat order without knowing it. They don’t care. You will not be able to cancel until you have received a further 3 orders. Update- This problem has now been sorted and my subscription has now been cancelled, customer service good, credit where credit is due
3 november 2024
Antwoord van Transformulas
Thank you for leaving a review Gwen, for some visibility to other customers, you purchased a subscription at a reduced cost, and this discount requires a minimum of 3 cycles to qualify. The terms were clearly stated on your order, a copy of which has been supplied by our customer services team who are currently working with you for a resolve. It is agreeable that you can pay back the discounts claimed and we hope this assists.
We are disappointed a one star review was left which reflects Transformulas service, as this was not at fault. We have not received a response to the emails sent 31st December, and look forward to hearing from you. Thank you Gwen
I made an enquiry with customer…
I made an enquiry with customer services, I got a prompt and efficient response, helpful and friendly
20 december 2024
Antwoord van Transformulas
Thsnk you for your 5 star review, Anne-Marie!
A lovely product which keeps my
A lovely product which keeps my, definitely older skin, feeling both flexible and toned.
3 december 2024
Antwoord van Transformulas
Thank you for your 5 star review, Brenda! We're so pleased you're a fan of Marine Miracle Créme.
The best face & eye cream by far.
Any purchase I make from Transfomula is always delivered super fast. The face & eye creams are amazing... my skin has been the best it could ever be.
2 december 2024
Antwoord van Transformulas
Thank you for your lovely review, Jacqueline! We're delighted to hear Transformulas has helped you achieve this skin confidence.
Everything was perfect and seamless
Everything was perfect and seamless! From the ease of ordering to shipping- USA. Will definitely be a repeat customer.
28 november 2024
Antwoord van Transformulas
Thank you for your wonderful review, Theresa!
Good deal on Miracle creme.
Got 50% off marine miracle creme,and was satisfactised with purchase. and speedy delivery.
26 november 2024
Antwoord van Transformulas
Thank you for your 5 star review, Pauline!
Antwoord van Transformulas
Thank you for your 5 star review! Enjoy you Transformulas skincare.
Lovely Product
Love the miracle products and at the sale price were really good value.
25 november 2024
Antwoord van Transformulas
Thank you for your 5 star review, Marian!
Antwoord van Transformulas
Thank you for your lovely review, Aneira!
Antwoord van Transformulas
Thank you for your 5 star review, Rebecca!
First time purchase
Was sent a discount code and thought it was too good to be true. It wasn't! Amazing discount which made product much more affordable. Well packaged and delivered very quickly. Very impressed with Wrinkleblock which I'd originally bought on a flight back from holiday, so this one is stock....
25 november 2024
Antwoord van Transformulas
Thank you for your review, Julia! So pleased you could make use of our VIP discount code to keep stocked up on WrinkleBlock.
Brilliant customer service.
Brilliant customer service.
Really personalised, friendly and efficient.
21 november 2024
Antwoord van Transformulas
Thank you for your lovely review!
Antwoord van Transformulas
Thank you for your 5 star review, Sarah! So pleased you're really enjoying using WrinkleBlock :)
Beautifully made with love
As a holistic aesthetician, I’m always looking for products that deliver real results while being a pleasure to use. Transformulas has truly impressed me with their Marine Miracle Crème and Marine Miracle EyeZone Cream—a perfect duo for anyone seeking glowing, hydrated, and youthful skin.
Marine Miracle Crème
This moisturizer is an absolute gem. The texture is rich yet lightweight, making it a joy to apply. It absorbs beautifully without leaving a greasy finish, instantly giving your skin a fresh, hydrated glow. The scent is divine—a subtle, clean fragrance that feels luxurious without being overpowering. What I love most is how it leaves my skin looking dewy and radiant all day long. It’s perfect for both my personal routine and as part of my professional recommendations.
Marine Miracle EyeZone Cream
The delicate skin around the eyes deserves extra care, and this eye cream delivers. Its lightweight formula absorbs quickly, reducing puffiness and leaving the eye area feeling smooth and firm. It’s ideal for busy mornings when you need an instant refresh or as a calming step in your evening routine. Like the crème, the scent is beautifully subtle🩷
These products are luxurious with textures and scents that enhance the self-care ritual. For me, Transformulas has struck the perfect balance between science and beauty, delivering visible results with products that are a pleasure to use.
Beautifully made with love! Thank you.
Abi Oleck
15 november 2024
Antwoord van Transformulas
Thank you for your wonderful and thorough review of our Marine Miracle Signature Collection! We are so pleased you're enjoying using them and are happy with the results you are seeing.
Quick transaction and super fast…
Quick transaction and super fast delivery. Thank you
5 november 2024
Antwoord van Transformulas
Thank you for your 5 star review, Debbie!
Delighted with my products
Delighted with my products, delivery was straight forward and very quick, will definitely buy again
7 november 2024
Antwoord van Transformulas
Thank you for your 5 star review, Lorraine!
Great cream and serum
This serum and cream is very luxury. Definitely makes your skin look healthy and younger.
4 november 2024
Antwoord van Transformulas
Thank you for your 5 star review, Amanda! We're really pleased you're enjoying using your Transformulas skincare.
Great product and great delivery .I…
Great product and great delivery .I have been using Transformulas morning and night for over 13 years ..love it ..
6 november 2024
Antwoord van Transformulas
Thank you for your lovely review, Melanie! We're so happy to hear that Transformulas has remained a staple in your skincare routine for 13 years.
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