I love the Marine Miracle products and have been using them for quite a long time now. I just have to wait until they are on special offer to be able to afford them! I have also recently purchased the... Toon meer
Bedrijf heeft geantwoord
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Det är absolut min favorit ansiktskräm. Mycket mjuk, utslätande,tränger in i huden utan att kladda! Luktar fräscht inte starkt på nått sätt. (fortfarande synd att jag som bor i Sverige har svårt att... Toon meer
Bedrijf heeft geantwoord
Customer service is great since I never got a email stating when I was getting my order & I called & they were right on top of it.
Bedrijf heeft geantwoord
Transformulas Marine Miracle Cream has been part of my daily facial routine since gifted to me for my birthday two months ago. My normally dry skin feels hydrated for the entire day by the creamy lig... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2003, Founded by Rosi Chapman, born from a personal fear of needles, we built a skincare brand on the belief that beauty shouldn’t require bravery or a syringe. We deliver cosmeceutical results through biotech-powered, marine active formulas — no needles, no downtime, no drama. We are the proof that skincare can be powerful, intelligent, and unapologetically luxurious.
Contactgegevens
Verenigd Koninkrijk
- 01619478888
- customercare@transformulas.com
- transformulas.com
4,6
Uitstekend
453 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van Transformulas
Thank you for your 5 star review, David!
Great products
Very quick delivery. Fantastic deal. Would recommend this company. Products are working.
2 november 2024
Antwoord van Transformulas
Thank you for your 5 star review, Elaine!
Easy to use the website
Easy to use the website, product is great and a really quick delivery time
Thank you.
4 november 2024
Antwoord van Transformulas
Thank you for your 5 star review, Elaine!
This is a great company lovely product.
This is a great company. Very quick and efficient.
4 november 2024
Antwoord van Transformulas
Thank you for your lovely review!
Exceptionally happy with my purchase
Exceptionally happy with my purchase! Super quick delivery and free delivery too!!!
I use the wrinkleblock which is absolutely incredible! I used it everyday for a month and I can honestly see a difference! I even had a comment on how my forehead frown lines have disappeared!
I love this product!
4 november 2024
Antwoord van Transformulas
Thank you for your wonderful review! So happy to hear you're enjoying the results of WrinkleBlock!
Great product
Great product, love it ! Arrived quickly in packaging that's probably a little wasteful. The company probably needs to allow customers to opt out of the material bags theybpop each purchase in. Nice for an initial arrival.
31 oktober 2024
Antwoord van Transformulas
Thank you for your 5 star review, Ginny! We appreciate the feedback and will pass this on :)
Antwoord van Transformulas
Thank you for your 5 star review, Lynn!
Deducted one star because your website…
Deducted one star because your website doesn't clarify the euro value need spend in order to avail of free postage.
2 november 2024
Antwoord van Transformulas
Thank you for your review, Jean! This feedback will be passed onto our tech team.
Couldn't have been more helpful.
Ordering the wrong product was quickly resolved by Transformulas, who offered both a refund or exchange option. Couldn't have been more helpful.
16 oktober 2024
Antwoord van Transformulas
Thank you for your wonderful feedback, Martin! So pleased we could rectify this for you.
EYE LIFTING in a Tube
Not sure I should use this as I really need it for my droopy eyelids & maybe it’s too close to eyes especially as I’musing steroids for an inflamed eyeball!
7 oktober 2024
Antwoord van Transformulas
Thank you for getting in touch, June. Please email us at customercare@transformulas.com with some more details so we can assist your further :)
I’d highly recommend to family and friends
Effective products and excellent customer service including delivery. Thank you.
29 september 2024
Antwoord van Transformulas
Thank you for your wonderful review! We're really happy to hear this!
Antwoord van Transformulas
Thank you for your 5 star review, Steve!
Disappointed Long Time User
I have been a user and fan of this product for a very long time, originally buying it in Australia then from the UK. With my last shipment, I saw that the packaging of the product had changed and you now have to push a button to deliver the correct amount. Firstly, the 2 eye gels I got did not do this. I had to press the button numerous times to get one application. To top it off, one day I pushed the button and it no longer worked yet I could still feel product in there when I shook it. This happened with both my gels. Very, very disappointed and reading some of the other reviews looks like I am not alone. Yes I read the Covid response as to why the applicators were changed, but please listen to your loyal customers!!!
2 oktober 2024
Review zonder uitnodiging
Antwoord van Transformulas
Hi Lynne,
Thank you for taking the time to share your thoughts with us. We're really sorry you had this experience with our FaceFixers EyeLifting Gel. Please be assured that we take each customer’s feedback seriously. As you have seen under other reviews, the new button dispensing mechanism was designed to promote hygiene, keep the actives potent and ensure each drop of our formula delivers just what is needed. However, we realise it is not meeting high enough standards that you deserve.
We'd like to send you a replacement or, if you prefer, offer you the Marine Miracle EyeZone, our eye cream which helps with puffiness, dark circles, and fine lines with a lightweight, easily absorbed cream-gel, providing an alternative to the applicator pens. Please contact us at customercare@transformulas.com so we can further assist you with this.
Customer satisfaction is priority for us and we hope we can rectify this for you.
Warm regards,
Rosi Chapman
Antwoord van Transformulas
Your review is much appreciated Maureen - Enjoy your skinvestment!
Antwoord van Transformulas
Thank you for your review, Rosi, our founder, prides herself on wanting skincare to be so beautifully packaged it doesn't get hidden in a bathroom cabinet and when it arrives in the post, it is beautiful too .
4 star for delivery but products are excellent
Giving it 4 star as the delivery took longer than it should, but Caroline was fantastic and sorted it out such a lovely lady. The products are fantastic I have sensitive skin especially around the eye and applying these products are so nice and light I highly recommend them Xx
18 september 2024
Antwoord van Transformulas
Thank you for your lovely review. Unforutnately, due to unprecedented demand, our delivery times were a little longer than usual and we're sorry that this affected your delivery. Customer satisfaction is essential to us and we're so pleased we could rectify your experience with us and that you are loving your skincare products!
Antwoord van Transformulas
Thank you for your 5 star review, Susan!
Promt service fast delivery..
Promt service fast delivery..
Product is worth the money..it is the only cream that I have bought twice
11 september 2024
Antwoord van Transformulas
Thank you Diane, we feel honoured!
Caroline was Superb!
Caroline, the customer service agent who looked after me was absolutely superb! She had so much patience as there was a glitch in the system & she had endless patience while sorting it so I could make my purchases. Thank you so much Caroline, you are a real asset to Transformulas
21 augustus 2024
Antwoord van Transformulas
Thank you for your wonderful review, Catherine! Customer satisfaction is paramount to us at Transformulas. Enjoy your new skincare!
Not only are the products fabulous-…
Not only are the products fabulous- they are high quality, lovely to use and very effective; in fact they do just what they state they will. I LOVE these products, I have both lip and eye duos- truly brilliant. The customer service offered is fantastic too
11 september 2024
Review zonder uitnodiging
Antwoord van Transformulas
Thank you for your wonderful review, Nina! We're so pleased that you're happy with both Transformulas products and customer service.
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