Booked a holiday with Easyjet via travel solutions. Spoke with a lovely, helpful lady Valerie Burton. She couldn't have been more helpful, and made it a simple, friendly , professional experience. Th... Toon meer
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Lees wat reviewers zeggen
I am disabled and it's difficult for me to book a holiday because of the equipment I need to take with me and the fact that I can't walk far or upstairs. I called to arrange my Easyjet package holiday... Toon meer
Valerie was an excellent help as I was struggling to book our holiday on line as payment and seats wouldn’t go through. She persevered and booked our holiday to Lanzerote which took great patience due... Toon meer
From the moment I spoke to Valerie the first time, she was so helpful. Explained what I needed to do to transfer my flights to a holiday and sent me an email to make it easier for me to get back in co... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Contactgegevens
Verenigd Koninkrijk
- 0161 388 5227
- info@travelsolutionsnetwork.co.uk
- travelsolutionsnetwork.co.uk
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Tech savvy
Would recommend tsn for booking holiday over the phone, if like me your not tech savvy , couldn’t fault my agent ,Adam from Manchester, we had issues at my end with payments and Adam was so patient and talked me through everything, absolute gentleman , thanks Adam again !
Amazing customer service - Thank you Karen!!
Karen was absolutely wonderful in helping us choose the perfect family holiday after a change of plan with our existing holiday.
She researched lots of various destinations and hotels for us and had a wealth of knowledge.
She was patient and nothing was too much trouble with making sure we were able to book just the right holiday for our family.
We cannot recommend her highly enough and will most certainly be using her in the future to book our holidays.
It’s so refreshing to receive such amazing customer service nowadays, thank you once again Karen, we couldn’t have done it without you!!
We have just booked a holiday with Adam…
We have just booked a holiday with Adam very friendly guy very helpful talked us through everything asset to you looking forward to the holiday
Vicki Newley was absolutely brilliant.
Vicki Newley was absolutely brilliant.
I had to cancel flights to Sharm EL Sheikh due to the war.
The most expeditious way was to "convert" to an Easyjet Holiday.
Vicki was painstakingly patient and articulate.
Amsterdam booking
I spoke to Michelle TSN as I wanted some advice with a weekend break to Amsterdam. She was so helpful, and a pleasure to speak to. She gave great tips about location of the hotel and had my booking sorted in no time. The whole booking process was very efficient. From this experience I would most certainly book with TSN again.
Angela was super helpful
Angela was super helpful! ⭐️ Would 100% recommend calling. Very easy and straightforward!
We used this company through the easy jet website.
We used this company through the easy jet website when we had a query on a holiday we were booking with them. Valerie was very helpful in answering our query and then booking the holiday for us thanks Valerie.
Excellent service from Angela from…
Excellent service from Angela from start to finish. She made booking my holiday very easy and efficient. Would use this service again!
Excellent friendly knowledgeable…
Excellent friendly knowledgeable assistance, made the whole process easy. Very many thanks to Michelle McGill
Adam Holdsworth was excellent
Adam Holdsworth was excellent. Took me through my booking quickly and efficiently. There was a problem with the payment - no issue at all, Adam simply sent a new payment link - success!! Holiday booked, very happy customer - thank you 😊
Adam was so helpful
I'd gone on a live chat with easyjet to tell them I wasn't going to make the flight in 2 days time due to a dental emergency. I didn't think they'd be holding the plane for me like some kind of princess if I didn't show but just though it was courteous to let them know. Well thank god I did as they referred me to Travel Solutions Network where I spoke to Adam who very helpfully (and cheerfully) talked me through the process of swapping my flight cost to a future holiday. I had no idea this was an option and had written the money off. Thanks Adam!
Adam is great
I booked our holiday with Adam Hallsworth at travel solutions network. Adam was so friendly, helpful and knowledgeable. Adam was also thorough in checking the details were all correct. I will definitely use him again. Highly recommend.
Super helpful :)
Really helpful agent went out of her way to make sure we didn't lose out when changing our booking.
Adam was very helpful with booking the…
Adam was very helpful with booking the holiday which I had struggled to book online
Adam was extremely polite and helpful…
Adam was extremely polite and helpful and was able to to solve my problem.
Excellent professional communication…
Excellent professional communication with Adam, so very helpful.
Adam Hallsworth was a brilliant agent…
Adam Hallsworth was a brilliant agent and provided me with a professional and friendly service, emailed and called when he said he would- have recommended to friends and family! Thank you!
Adam was amazing
Adam was amazing, very professional and friendly. We wanted to upgrade our flight to a package deal. He was very patient and explained everything so well...very easy to do .
The Valerie Experience!!.
I have had the experience with travel agent Valerie Burton. She was acceptional & kind & very patient. If all your agents are as nice, you must have a great company. I will tell all friends about my Experience with you,keep it up!!!.
Great Customer service from Valerie
Your colleague Valerie , was very helpful , knowledgeable and she had more information that was on the Easyjet website. she provided her contact details so that she could sort any problems or further requirements. Great customer service. Thank you
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