Travel Solutions Network Ltd. Reviews 487

All very straightforward booking but not over flexible on package. Helpful operators when on telephone. Good prices.

Spoke with Valerie who was so professional and booked our holiday without any fuss

Adam was professional and customer focused!! Had an issue with using the app and Adam sorted it out for me!!!

Made a booking via Angela today great service very helpful pleasant lady

Booked a holiday with Easyjet via travel solutions. Spoke with a lovely, helpful lady Valerie Burton. She couldn't have been more helpful, and made it a simple, friendly , professional experience. Thank her so much for her patience and talking me through the system.

Adam was amazing helping me book my holiday, great support and great customer service.

All my issues resolved in one phone call, thank you so much Valerie Burton! She was so understanding and so lovely, got everything resolved in minutes ✨

Valerie Burton was very friendly and great at getting us a fab deal on our holiday to Turkey. She was quick and went through all the details with me and double checked everything. Would recommend using her.

Valerie was extremely knowledgeable and handled all of our enquiries with confidence. She clearly explained everything we needed to know, including how to request a refund on our existing flights after booking our holiday with easyJet. Throughout the process, she made me feel comfortable and reassured, which really helped when it came to moving forward and choosing the right holiday for us.

Adam H was great. Went the extra mile to sort my problem out. Very friendly helpful and great customer service skills

Valerie was exceptional in her service today

Adam was absolutely fantastic very helpful and friendly and turned a stressful situation into a pleasant experience! Wouldn’t hesitate to recommend him…thank you so much!

Booked my holiday with Valerie who made the process really easy! She was absolutely lovely and explained everything & even made a break down of the price as we’ve travelling as a group! Highly recommend

Valerie was very helpful confirming the accommodation options available for the easyjet holiday I was looking at - she even got an upgrade included. Thank you!

From the moment I spoke to Valerie the first time, she was so helpful. Explained what I needed to do to transfer my flights to a holiday and sent me an email to make it easier for me to get back in contact when I was ready. Very informative, calm and professional. I spoke twice after that first call, and had the same helpful experience. The first time I wasn't sure which holiday to go for and Valerie said to get in contact when I knew. We just booked the holiday today and Valerie went above and beyond to book me, my parents and friends, saving us some money with the vouchers and also getting assistance for my parents and family friends sorted out. Thank you so much Valerie.

The EasyJet app wasn't letting me book a holiday.
I spoke to Angela who managed to find a way to beat the system(!) and was polite and friendly as she found a way of booking me exactly the holiday I'd chosen. Thank you

Absolutely fantastic, helped me book a new holiday stress free. Made me feel at ease and was very reassuring in regards to our new booking. Won’t hesitate too use again in the future!

I had a great experience booking with Adam from beginning to end. He reassured me with all our worries and concerns and gave us options on various packages to suit our budget. Really friendly and attentive.

I travel 2-3 times a year and this company is by FAR the WORST company I've ever used ! Booking was easy, but after there was little to no support, nowhere for me to pay for my booking, the team have not been apologetic, I see this company has had great reviews and honestly I have no idea why, wether it's "bad luck" or what.
I've had to email in 6 times to have the passenger names corrected, there's nowhere to pay for my holiday and the hold times are ridiculous, not ADHD friendly and a complete "faff". It's truly taken all the excitement away from my holiday!

Really made my experience easy! Thank you for being helpful & informative!