Booked a holiday with Easyjet via travel solutions. Spoke with a lovely, helpful lady Valerie Burton. She couldn't have been more helpful, and made it a simple, friendly , professional experience. Th... Toon meer
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Valerie was an excellent help as I was struggling to book our holiday on line as payment and seats wouldn’t go through. She persevered and booked our holiday to Lanzerote which took great patience due... Toon meer
From the moment I spoke to Valerie the first time, she was so helpful. Explained what I needed to do to transfer my flights to a holiday and sent me an email to make it easier for me to get back in co... Toon meer
Booked my holiday with Valerie who made the process really easy! She was absolutely lovely and explained everything & even made a break down of the price as we’ve travelling as a group! Highly recomme... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Contactgegevens
Verenigd Koninkrijk
- 0161 388 5227
- info@travelsolutionsnetwork.co.uk
- travelsolutionsnetwork.co.uk
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Agent Angela very helpful
Had a booking made via agent Angela who was very helpful and saved me a big headache about booking online and managed to sort out hotel and rooms etc. Great help given
Amazing customer service from Adam
Amazing customer service from Adam. Absolutely 5 star !! Couldn’t have been more helpful … thank you so much Adam !!! :)
My agent was very friendly and exceptionally helpful.
I was booking a holiday online for one of my daughters and her partner, but I had some queries on the information before me so decided to ring the helpline. I was only expecting the usual customer help to explain what I was then looking at, but then Adam Hallsworth came on the phone and took over, and we are extremely glad he did because he was able to guide us through the whole process and booked the break for us with ease and confidence.
He was very friendly, helpful and had a lost of patience to make sure we were happy with the selection of hotel, flights and transfers to and from the airport.
We are grateful to him for all he did and we cannot recommend him or thank him too much.
Booked With Adam this evening is was…
Booked With Adam this evening is was really helpful and explained everything to me would recommend this company and Adam hope all be good
Thanks
Adam has sorted me and my elderly…
Adam has sorted me and my elderly parents out today and his help was most grateful.. he has put our minds at ease
Inadvertently booked through this…
Inadvertently booked through this company when booking via Easyjet online. Absolute nightmare to deal with as once you have made a booking with them you are unable to deal with easyJet from that point onwards. Hold for ages on the phone then they put the phone down on you. So frustrating to speak to them or even make a payment. Customer service is shocking. I have complained to Easyjet but they say there is nothing they can do. Unbelievable situation
Exceptional service from Valerie
We received so much help and personalised advice from Valerie Burton our advisor. She was so patient and knowledgeable and helped make the rather complicated decision much simpler.
Highly recommend using Travel Solutions for booking holidays.
Valerie was an excellent help as I was…
Valerie was an excellent help as I was struggling to book our holiday on line as payment and seats wouldn’t go through. She persevered and booked our holiday to Lanzerote which took great patience due to technical issues with EasyJet. Thank you Valerie.
The most friendly and helpful advisor…
The most friendly and helpful advisor ever! Managed to save some money on the exact holiday we had seen online. Made booking a holiday enjoyable rather than stressful and gave some excellent advice- thank you Karen!
I had a lovely lady called Valarie who…
I had a lovely lady called Valarie who tried her very best to get me a good Hotel in the area I wanted and for a good deal, she took her time and was very patient , reading out reviews for Hotels she had chosen, (As Im one of those people that read the reviews on TripAdvisor as I know there more honest reviews) The Hotel I had wanted was not available for the 5 days I needed.
Valerie looked up 4 Hotels and the 5th one I chose in the end, she was genuinely happy for me that she found the right Hotel for the right price.
Thank you so much for all your effort Valarie 10/1019/
Thank you,Daniel
Thank you,Daniel. You were so friendly, patient and efficient when arranging our Easyjet holiday today
I spoke with Michelle who was extremely…
I spoke with Michelle who was extremely helpful and took the time to explain everything fully and was very informative about the process. She made the full process of booking a holiday easy and enjoyable and I am very grateful to have spoken with her today.
Booking holiday with EasyJet
Valerie Burton was amazing we had an issue with booking and Valerie went above and beyond by sorting the issue out. And I wish we had more people like her and if I had her my team she would be good asset to any team.
Great customer experience
This was in my view, a complicated request. Adam’s patience and professionalism made this experience seamless. He showed genuine care for us and I was extremely pleased with the overall experience.
Very helpful lady called Valerie.
Had a phone call with a lady called Valerie. What an amazing, helpful lady. We had a few special requirements which she made sure were met. Nothing was too much trouble, she answered all of our questions and got it s a very nice deal. This young lady is an absolute credit to your company.
Adam just booked our holiday and made…
Adam just booked our holiday and made our experience completely stress free even when we have additional needs and access issues, he reassured us and was an absolute pleasure to deal with. ⭐️⭐️⭐️⭐️⭐️ Thank you Adam 👍🏻
a HUGGGE thanks to Valerie Burton - so quick / fast and precise !!
a HUGGGE thanks to
Valerie Burton
Sales Agent,
Travel Solutions Network on
behalf of easyJet Holidays
0161 527 4391
for such awesome quick / fast / precise travel bookings for our next easy jet vacay - woww 24 mins on the phone from choosing / paying and all done no more clicking in and out of screens for hours - Valerie made the entire experience super duper easy THANKS Valerie - we shall be calling you again for ALL our travel with easy jet holidays YOU ARE THE BEST - YAHOOOOOOOOOOOO :-)
The phone was answered quickly and Adam…
The phone was answered quickly and Adam was polite, friendly and professional and I could hear everything he said clearly.
Daniel was so helpful with our holiday…
Daniel was so helpful with our holiday booking. Took his time to sort any queries and was very patient.
Great service
Adam was really helpful in answering a few questions that weren’t clear on the website. He handled the booking smoothly and filled in the gaps in my understanding. Great service.
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