DO NOT BE TEMPTED ... DID NOT WANT TP GIVE THIS COMPANY ONE STAR. LONG STORY ... VERY LONG BOTTOM LINE ... PLACE YOUR MONEY ELSEWHERE AND READ INDEPENDENT REVIEWS WHILE ALSO CHECKING ACTUAL HOTEL... Toon meer
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Lees wat reviewers zeggen
I don’t often leave reviews, but I just have to say how wonderful Angel has been in helping to sort things out for us. She has been fantastic. We were devastated that we weren’t able to take our holid... Toon meer
Like numerous others , avoid ,avoid at all costs, would not even give them 1 star but had to to leave review.Paid for holiday in full £1320 in Feb 2020 to go in April , lock down in March meant holida... Toon meer
The only reason it isn’t 5 stars is because we had to phone as the website wouldn’t give us an option to pay deposit we could only pay for holiday in full. However once contacting for help we were co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
At Travelsoon we offer a offer fantastic selection of quality cheap holidays to Majorca, Tenerife, Portugal & many more destinations. Call Travelsoon now on 01708 412134
Contactgegevens
Davidson Way, RM7 0AZ, Essex, Verenigd Koninkrijk
- 01708412134
- marketing@travelsoon.com
- travelsoon.com
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Had no problem booking with Travelsoon
Had no problem booking with Travelsoon, easy to book lady I delt with very helpful, not actually gone on the holiday yet, but booking part not a problem.
Superb customer satisfaction from…
Superb customer satisfaction from myself we spoke to a advisor named Kayleigh she was very professional and helped us pick the right break everything was procise no quick sale when we called up to ask about the break we were interested in travelsoon provided us with the necessary docs and were true to there word
Excellent choice if your booking a break I hope they keep u very good customer standards well done travelsoon

Antwoord van Travelsoon
Lady on the phone sorry can't remember…
Lady on the phone sorry can't remember your name , couldn't help me another she was amazing

Antwoord van Travelsoon
We found travelsoon very helpful and…
We found travelsoon very helpful and polite
Excellent customer service
Suzanne from Travelsoon was absolutely brilliant! She listened to what we wanted, and found us the perfect holiday. She was friendly and professional throughout. Excellent customer service!
Spoke to Chloe very helpful and sorted…
Spoke to Chloe very helpful and sorted everything that I needed
good service helpful would use you…
good service helpful would use you again thank
Booking was straight forward and easy…
Booking was straight forward and easy the rep on the phone was very helpful and honest the price online was different once I phoned to book as they added fees but every company is doing the same overall performance was excellent just hope the holiday is good now
I think the agent Chloe parsons made my…
I think the agent Chloe parsons made my experience great. She was great on the phone. Very helpful in every call made. And made every effort to help us with our enquiry. So much so that my fiancé is going to book his stag doo directly with her too.
The staff was really rude lied about…
The staff was really rude lied about saying as a single person I had to pay for 2 of us. This was not true hotel I went to accepts single persons at no extra cost ! So I had to pay extra £140 at hotel as well as what already payed then as didn’t want to share with my mum & brother
Suzanne was brilliant!
Suzanne was so helpful and patient, working hard to find us the perfect holiday within our tight budget. We will definitely use Travelsoon again.
Really helpful Staff
Really helpful Staff, Would recommend to anyone.
Great Customer Service
Lily was amazing. She dealt with all 8 of us and completed our holiday booking well after her shift had finished!
Second time booking with this company and cannot fault their service and prices
couldn't get secure link online had to…
couldn't get secure link online had to do it via the phone which went well
Have not been on holliday yet but…
Have not been on holliday yet but service has been very good
Straight forward booking
Since start to finish the person that…
Since start to finish the person that delt with me was excellent ,she done everything and more she made sure I got what I wanted on holiday well done her
Used you last year.very happy with…
Used you last year.very happy with service provided.thats why we booked again with you again this year
allthough you were not the best price on this occasion .we are loyal customers.so stuck with you.kind regards Joe collett
Extremely helpful and knowledgable…
Extremely helpful and knowledgable staff , had my holiday booked to my specific needs in the blink of an eye . Very competitive prices , excellent locations and accommodation . Big thumbs up
Awful holiday
Awful holiday. We were promised through our agent we would arrive at one of the best hotels on albufeira and that the stay would be one of the best. She said her friends stayed there and we’d love it. We were told we’d be offered a nice room for a couple. Me and my partner were put in a room with two single beds and refused to be changed until we pay more for an upgrade. Eventually we were moved but this time the room had kids shouting and partying outside. We had to complain again and were eventually moved to a decent room with a good space. Although this room was never cleaned properly and we had awful air on. Do not stay in room 426. We were also told there was an on site gym - but had to pay 100euros when we got to the hotel?
On top of this the WiFi did not work so we paid 70euros for our own WiFi box.
We stayed here for two weeks and it was ridiculous how inconvenient the stay was. We were also NEVER told the pool was off limits so the outdoor pool was not even in action and to use the indoor pool we needed swimming caps??
Overall one of the worst holidays ever.

Antwoord van Travelsoon
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