I haven't received my product yet, it's past due and I haven't even received any tracking number. I'm sure the product is probably great but getting my product isn't going well at all. It was orde... Toon meer
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After reading reviews about what I was looking for I went to their excellent website. Not knowing too much about the products they sell. Inexperienced rookie. Proceeded to be assisted via chat by Marv... Toon meer
Where is my purchase because I used the express shipping option for 20 extra dollars just to have it shipped longer than 3 days time.
Lisa must be the company rock star. Had a few questions regarding my vape. Responded quickly. She asked for further information. Again responded quickly and throughly answered both my questions. Matt... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Tronian: Innovators in Premium Vaping Technology, Dedicated to Delivering High-Quality, Reliable, and User-Friendly Vaporizers. Elevate Your Experience with Tronian's Cutting-Edge Designs and Superior Performance.
Contactgegevens
Verenigde Staten
- tronian.com
3,7
Gemiddeld
39 reviews
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Snail Delivery
Where is my purchase because I used the express shipping option for 20 extra dollars just to have it shipped longer than 3 days time.
26 april 2026
Very happy!!
28 april 2026
Awesome product crappy shipping
I haven't received my product yet, it's past due and I haven't even received any tracking number. I'm sure the product is probably great but getting my product isn't going well at all. It was ordered April 25th United States shipping and it is now May 3rd. I was under the impression it was 3-5 day shipping with 2 days of processing. I probably wouldn't be as concerned about where it is had I received a tracking Number.
Update: never got a tracking number but it finally came.
Bro...this thing rocks socks...4 stars because the shipping sucked and I never got a tracking number but the product is great!
25 april 2026
Tronian was my choice after reading many reviews.
After reading reviews about what I was looking for I went to their excellent website. Not knowing too much about the products they sell. Inexperienced rookie. Proceeded to be assisted via chat by Marvi. She was super nice and helpful for this old senior citizen (true - hahaha). She set up payment link and made the purchase / checkout very easy. Evidently I will receive very prompt shipping too.
15 april 2026
Review zonder uitnodiging
2nd device I've bought from you guys…
2nd device I've bought from you guys that I've had issues with, and no I will not send you videos and what not as I know you don't actually care
15 maart 2026
Review zonder uitnodiging
💯💯💯Very happy with the OmegaTron!
23 februari 2026
I love that I can have full control…
I love that I can have full control over the range of my supplied voltage. It's not a bad thing, but I thought the product was smaller than expected. Works well for what I want!
28 januari 2026
Hi it is now wed.25/2,have not received…
Hi it is now wed.25/2,have not received my order, tracking only up to 4/2 & no more.AUS.POST REPLY, SENDER needs to track parcel from your end .regards peter. P.s. 😟
27 januari 2026
Never received a tracking number or…
Never received a tracking number or shipment confirmation email.
26 december 2025
Over one hour trying to check out and no answers
Over one hour trying to check out. Costumer service goes out of the way not to answer questions. Coupon promised for signing up is never sent and costumer service wont answer inquiries about that either.
27 december 2025
Review zonder uitnodiging
notsogood
u took a very simple process an made it way to difficult, settings don't even work.not for me
26 november 2025
Useless
I boght TWO gammatrons from you BOTH broke You refused to fix or replace one You told me to send a video etc You should stand stand behind your product without all the BS
25 november 2025
Great product
Great product, love all the adjustments you can make and the puff counter! Also wonderful customer service and quick delivery!
25 november 2025
Its amazing.
Its amazing.
I love this thing, it works great, it stays clean after each use, and it offers you lots of temperature control.
A must buy vaporizer for sure, it's the best one I've had so far.
23 oktober 2025
Super slow shipping...about a month
Super slow shipping...about a month! Omegatron produces extremely harsh vapor! I was ready to.go to the emergency room. So the product is useless for me and sits on my table.
Its a reminder of me to not be suckered in by hype for something less than useless.
24 oktober 2025
Review zonder uitnodiging
Antwoord van Tronian
Hello SR,
We’re sorry to hear about your experience. For harsh vapor or any other issues, our support team is always happy to provide troubleshooting tips and guidance to help you get the best performance from your device.
We did reach out to you directly to offer assistance and troubleshoot the vapor issue, but we didn’t hear back. If you’re still experiencing problems, please feel free to reply to our message or contact us anytime — we’re here to help and want to make sure you get the best possible experience with your device.
Best regards,
Tronian Team
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