Trulydentaluk Reviews 

I had an outstanding experience with Truly Dental and couldn’t recommend them highly enough. From the moment I walked in, the entire team made me feel welcome, comfortable, and genuinely cared for.

A huge thank you to Rudi, Ross and Bilal, who were all exceptional throughout my treatment. Their professionalism, attention to detail, and calm, reassuring manner made the whole process completely stress-free. They took the time to explain everything clearly and made sure I was comfortable at every stage.

The aftercare has been truly next level — the team followed up, checked in regularly, and made sure my recovery was smooth and pain-free. It’s rare to find a clinic that takes aftercare this seriously, and it made a huge difference to my overall experience.

And a special mention to Aiza (GM) — absolutely incredible. Not only highly skilled, but also so warm and kind, with a gentle touch that instantly puts you at ease. She’s a real credit to the practice.

If you’re looking for a dental clinic that combines expertise, care, and genuine hospitality, Truly Dental is the place. Five stars all the way.

The Best Practice 🩷

Had a consultation with the treatment coordinator about composite bonding, she was so knowledgeable and able to help me see how my teeth would look with the treatment and chatting about other options as well, the receptionist was lovely as well, overall a great experience !

Excellent experience! The clinic has a great structure, very modern and well organised. I was extremely well looked after by Raynne and Louise — both were kind, professional and very attentive throughout the whole appointment. I felt very comfortable and well cared for. Highly recommend

I had a check up in Truly and I cannot recommend it enough. The staff was so kind from reception to dentist. The service was excellent and the practice was spotless. I will definitely go back.

I had a dental implant treatment at this clinic and my experience was excellent from start to finish. The staff were very professional, friendly, and made me feel comfortable at every step. Thanks for all!

Absolutely incredible!
From the aesthetics and cleanliness of the building to the most amazing staff! This was easily the best dental experience my dad has ever had!
Rudy and his team went above and beyond and their service and care could not be faulted! A special mention to the nurse who was exceptional! The reception team were very informative and were in contact before the procedure and after answering all of our questions.
The attention to detail was second to none and honestly gave my Dad his dream teeth!
We done a lot of research on pricing and Trulydental were so competitive!
Wouldn’t recommend anywhere else! Could not have asked for better, a live changing experience for my Dad who’s only negative comment was he wish he had done it sooner!

Fantastic experience from start to finish at Truly Dental.

Dr Tanay Kulkarni was my surgeon and was incredibly patient and professional throughout. When the sedation started wearing off and I was struggling a bit, he stayed calm, reassuring, and took the time needed to complete the surgery properly — which meant a lot.

Aiza Revazova was equally wonderful. She was supportive throughout and even called me on Sunday to check how I was doing after surgery on Saturday. That level of aftercare really stood out.

Three months later, I now have my new implants with real teeth and couldn’t be happier. I’m smiling again… and cautiously planning my first steak 🥩🙂

Highly recommended — a great team who genuinely care.

This was an absolutely appalling service!

Firstly, My original appointment when I arrived, they were running over an hour late, so I had to rebook. Once I rebooked, I was then called and that appointment was cancelled, I spent over 20 minutes on the phone explaining that I’ve had two previous consultations elsewhere and that they had both giving me a similar plan treatment. The person that called to rebook assured me that she had noted everything I’d said down, so that when I come for my appointment (Third time lucky), that it would be quick and easy as I had stated that I didn’t have a lot of time.

When I arrived for my first/ third appointment, I was early but they were still 10 minutes late for the appointment time. No apology was made for the delay, I then made my way upstairs where I was asked, how can I help you?

I stated that I had already had this conversation with the receptionist and she assured me that all of my information would be noted so I didn’t have to go through repeating myself. I was then met with “well she hasn’t so you’re going need to go over it” Then explained that the service had not been great due to late appointment, last-minute cancellations and now I’m at the third appointment. I was simply met with “well I’m trying to help you. Do you want it or not?” My response was you’re not helping me. “This is a service that I am paying for”. Anyway, the appointment continued in this combative manner with Dr Ross not being very amenable or pleasant.

I was then asked would I like to scan and I said well yes of course that’s what I came for, then taken down downstairs where I had a scan. After the scan I was met in the hallway by Dr Ross where he conducted my consultation in the hallway where I was standing and then got myself a chair to sit on.

Long story short after that I was on route to leave the building and then was met by the receptionist at the door being told that I had to pay for the scans which were supposed to be complimentary with the consultation as per the facebook add, but because they changed my appointment and my appointment was with a doctor they now decided they wanted to charge me £100 for a scan. The receptionist then got the practice manager.

In fairness, it’s not about the money as the treatment that I am looking at is or could be as much as £15,000.00. It is simply about the lack of professionalism and customer service. Truly are cold and the environment feels unfriendly. I would prefer to pay double than deal with Truly.

FYI, I refused to pay for the Scan as that was never mentioned to me and they are the ones that cancelled and were late for the previous appointments.

If I was you I would stay away from them. They are not cheaper or competitive, £950 is for the substandard implants. The really ones are £2000+ per tooth. NOT NICE PEOPLE!!!