Truuli Reviews 

371
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I Am Truly Grateful to Have Connected With the Truuli Agents. After Being Disappointed Many Times While Trying to Secure a Rented Home in London, A Friend introduced Me to Truuli and I was Fortu... Toon meer

Beoordeeld met 5 van de 5 sterren

Matthew played an integral part in our recent house sale. He was a reliable, knowledgeable and conscientious conduit between us and our buyers. His diligence meant that we were able to leave him to ov... Toon meer

Beoordeeld met 5 van de 5 sterren

I honestly didn’t have high expectations from the process but I shouldn’t have worried. Leigh is single handed the reason why the sale completed. His honesty, transparency and genuine desire to help a... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely unprofessional from start to finish. After spending money on surveys and searches, I was bullied with rude emails, ignored on key decisions, and forced to accept dates with no consultation.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

'Be Truuli Happy!!!! Sell your home for a little as £899… Selling your home with Truuli Estate Agents couldn’t be easier. Truuli Property Experts will visit to discuss a marketing figure for your property and talk you through the process, or alternatively, you can have an initial chat on the phone with one of our team. We give you the opportunity to save thousands by selling your property with our fixed price packages from £899 If preferred you can pay on completion Our dedicated team are on hand, seven days a week, to assist and ensure you enjoy a smooth process with every step in the sale of your home.'


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

371 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 40% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(371)

10 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Recommend Ryan at Truuli

I recently had the pleasure of working with Ryan Morgan from Truuli in Croydon. From start to finish, Ryan went above and beyond to ensure that our real estate needs were met, making the entire experience smooth and stress-free.

From our very first meeting, it was evident that Ryan possesses an extensive knowledge of the Croydon market and the psychology of buying/selling. He took the time to understand my specific requirements, preferences, and budget, and then presented me with clear options that matched my needs.

Throughout the entire process, Ryan displayed remarkable professionalism, always keeping me informed and providing timely updates. He is highly responsive to my questions and concerns. His dedication and commitment were unwavering, making me feel valued and supported as a client. Even when our first offer fell through, I still had the confidence that Ryan can find the right client for our property.

What impressed me the most about Ryan was he was always on our side and looking out for our best interests. He is a honest and kind person at heart which makes his expert advice and guidance even more invaluable, making me feel confident and assured in my decisions.

Overall, I cannot recommend Ryan highly enough. I’ve dealt with RE in New York, Chicago, San Francisco and now London. His exceptional service, extensive knowledge, and outstanding professionalism truly set him apart from the rest.

10 mei 2023
Beoordeeld met 5 van de 5 sterren

Leigh was very helpful and professional

Excellent service from Leigh and all the staff involved. As moving house is very stressful they made, at least this part of selling the house and moving relatively stress free. House sold after first open day and only two weeks after it went on the market.

8 mei 2023
Beoordeeld met 5 van de 5 sterren

Truuli’s representative Shelley have…

Truuli’s representative Shelley have been very professional throughout the process of buying our first home.She has provide us with helpful information since from viewing the property through to our offer being accepted.
She has also helped us with all enquiries with the seller and continues to support us when we need any assistance.keep up the good work Shelly.
Many thanks

2 mei 2023
Beoordeeld met 5 van de 5 sterren

Truuli is a professional estate agent…

Truuli is a professional estate agent and since engaging their letting services they’ve been attentive to my needs and communicated efficiently. Lettings Expert, Nana Akoto has been extremely helpful, advising me in areas where I had no to little experience. He takes care of situations and that gives me confidence in his abilities.

30 april 2023
Beoordeeld met 5 van de 5 sterren

Hi I had recently rent a flat with…

Hi I had recently rent a flat with the help of truuli.The whole process was really fast and smooth.I would like to recommend Truuli sales and lettings to people who want to find their sweet home.Especially the staff from Truuli, his name is NANA ,he is really helpful.and supportive during my whole process of house hunt.

30 april 2023
Beoordeeld met 5 van de 5 sterren

Shelley was helpful and friendly

Shelley was extremely honest and helpful.
She came prepared with information on the flat and where she wasn't sure, she followed up via email.
She was honest about what needed work, as well as the good points of the flat. She was really accommodating with timings and didn't rush us at all while remaining fair to the buyer too.
Shelley's warm and friendly personality makes you feel like you're being shown around by a family friend! She was also very helpful with processes and recommendations, and is very quick to reply.

24 april 2023
Beoordeeld met 5 van de 5 sterren

Brilliant customer service!

Nana Akoto has given us all the support through the letting process, he has been really helpful, he has listened to us carefully.
Brilliant customer service!
Moving home can be a daunting experience, but thanks to Nana we managed to organise everything on time!
Many thanks for helping us to achieve our goals!

27 april 2023
Beoordeeld met 1 van de 5 sterren

Worst property viewing experience

I viewed a property (terraced house) with Truuli at Croydon CR0 arranged by AA (Truuli Property Expert) on 11 March 2023. Didn't receive any call asking about the feedback. I emailed, no reply. Emailed through Zoopla, no reply. On 21 March 2023, received a phone call and later received the offer form. Placed an offer and no feedback. Noticed in Zoopla that the property was Sold STC after a few days. On 07 April 2023, noticed the property came back to the market again. Thanks to almighty that I didn't go for this purchase or my offer was not accepted. So unfriendly and demotivated attitude from the Truuli Property Expert (name mentioned above). Wasted my time. This was my second property viewing with Truuli, the first one was unsuccessful as a Squatter came out from the house with a big dog and we were around 10 people waiting to view the property. Couldn't even view the property on 23 July 2022. Why did the property expert invite so many people for viewing the property at the same time?!! Never find any other Estate Agents in the UK!!

11 maart 2023
Review zonder uitnodiging
Logo Truuli

Antwoord van Truuli

We're sorry that you're dissatisfied with our service. Our top priority is always to ensure our customers feel at ease when working with us and would recommend us to others based on their experience.

We'll be contacting you to provide a full explanation of what happened and the unfortunate break-in at the property you were supposed to view. We understand the inconvenience this has caused you.

Despite this setback, we're confident that we can help with your property search turning your negative experience into a positive one.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I had a great experience with Ryan and Truuli. My flat was a bit of a challenge to sell but he was always on top of everything , never over promised and was extremely professional. Highly recommended

30 maart 2023
Beoordeeld met 5 van de 5 sterren

Dealing with Leigh Thomas has been a…

Dealing with Leigh Thomas has been a pleasure as a buyer. His communication is excellent, his professional was super and he made the process of buying a new property much less complicated than it could have been. Highly recommended. Thanks Leigh!

24 maart 2023
Beoordeeld met 5 van de 5 sterren

Adjoa Drbrah

Nana, only If I could give you 1000%
I recently used Truuli to rent out my property in South London and my lettings officer Nana, was a gem, he was very knowledgeable about the area and recommended tenants, he really went above and beyond to secure me tenants for my property, previous letting officers have always disappointed me but Nana and Truuli were excellent, great service Nana, hope you stay like this throughout our business, this letting officer Nana and his office I would recommend for their professionalism and great service

24 februari 2023
Review zonder uitnodiging

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