Have used Tubz for about a year now, over all a good experience. Orders are processed pretty fast, delivery is pretty good, normally get a time slot which helps. Stock online is ok, the things th... Toon meer
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Lees wat reviewers zeggen
Sally from Tubz Brands is warm, friendly and reminds me of the customer services I grew up with unlike today. Sally knows it's me when I call and it's lovely to be addressed as me without having to... Toon meer
Ordered 1 box “I love bunnies” with 12 figures inside as a surprise for my daughter ending school but only 9 packs of figures came. Called them and got a reply straight away. Was a delivery company is... Toon meer
Fantastic products, and excellent value for money. Customer service is exemplary and I will definately buy from Tubz again. Packed very well and delivered on time as per their courier's text message.M... Toon meer
Bedrijfsgegevens
Contactgegevens
Unit 3 Eurolink Gateway, ME10 3BA, Sittingbourne, Verenigd Koninkrijk
- 0845 601 9001
- info@tubzbrands.co.uk
- tubzbrands.co.uk
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Great service and always fast delivery…
Great service and always fast delivery 5*
Its ok and received within a week
Fast delivery although they always…
Fast delivery although they always forget to include display cards for the products lol
5 star service from a five star…
5 star service from a five star company.
Would have no hesitation in recommending them
Very easy to order, great sweets!
This is the first time I have ordered Tubz and found they were very easy to order and products arrived very quickly in great condition. The Tubz sweets themselves are fantastic and all of us, children and adults included, enjoyed them. I would recommend them for home treats and will buy them again. This is a genuine review from a mum.
Sally, you are a superstar!
This is my first review and very much deserved. I rang Tubz directly as we were away whilst delivery was being attempted. Long story short I had to call up Tubz to find out where my parcel was, not expecting such a wonderful, helpful lady Sally on the other end. She not only called me back within minutes, but arranged for delivery asap. Thank you so much.
Always go out of their way to be…
Always go out of their way to be helpful. Good company. Delivery company are’nt the best, normally broken boxes and damaged products but Tubz company are sound.
Empty tubs
It's a good product with next to no duds in the box. I've always had fast dispatches and deliveries.
I luv all tubz and my grandchildren…
I luv all tubz and my grandchildren can’t get enough , I would get refill boxes every other month if postage to NI wasn’t £26 , the rest uk has same postage costs as us so don’t understand the large amount and never get free postage offered .
excellent customer service
I BOUGHT CRISPS
Fast delivery but box is damaged every…
Fast delivery but box is damaged every time. I don’t order sweets as little profit. I only order the tubs and fill them myself. Otherwise good service
Have ordered products & parts monthly
Have ordered products & parts monthly, no issues with parts or products. Couple of minor delivery issues, but nothing that Tubz as a firm coupd of anticipated. So far so good👊👍
John was really helpful!
John was really helpful!
I had a lot of questions to ask him, and he managed to answer all of them. Great service, thank you very much. Will be buying a tower machine soon and looking forward to it!
I have had a mostly positive experience…
I have had a mostly positive experience with Tubz Brands Limited. Sally in customer service is fantastic—friendly and personal, which is really refreshing these days. Ordering online was simple, and the updates on my order were helpful. Although one delivery had some address issues, overall, deliveries are usually timely and well-managed.
Tubz Franchise Review
Delivery of product was mostly fine. Seems to be a diminishing demand for Tubz sweets, especially with inflation eating away at margins. Ideas of changing the mechanism to incorporate card readers were suggested, but I can’t see it materialising. The main issue is the false advertising, in which they promote sweets such as M & Ms and Toblerone, but haven’t actually been stocked for some time due to Tubz being priced out of them. This will likely happen to other sweets that they offer (skittles) leaving customers with unbranded and generally unwanted product. Very tough market if trying to establish a Tubz franchise model.
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