Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have a Web hosting plan (monthly payment), in less than a year you have increase the price without prior notice (16% increase this last time). If a New customer, right now, acquires this same plan,... Toon meer
Bedrijf heeft geantwoord
customer service person was extremely helpful and competed the task of correcting the web hosting change we needed. It also shows that Turbify.com was very cooperative in reducing our service requirem... Toon meer
Bedrijf heeft geantwoord
The representative was outstanding with customer service. She found a solution to my problem that left me with great satisfaction and a warm place in my heart. Thank you!
Bedrijfsgegevens
Geschreven door het bedrijf
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Contactgegevens
Verenigde Staten
- 1-833-689-8585
- turbify.com
3,7
Gemiddeld
529 reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Was looking to transfer over 29 domains-
Was looking to transfer over 29 domain names, 2 websites, email, email marketing, hosting on 2 websites. and all you get are representatives in the Philippines who don 't speak English as a first language. I asked politely if there was U.S. based support and they said perhaps in 7-8 months (if ever at all...). If they can't speak English as a first language, what makes anyone thing they can understand English? I hate to keep asking them to repeat what they said, because they are difficult to understand, but apparently corporate thinks the 10 cents an hour they save must be worth it. I'll take my business elsewhere. I couldn't even find out what 28 domain transfers would cost, they kept sending me back to the website to figure it out for myself, but the information can't be found. Disappointing. Very disappointing.
23 april 2026
Review zonder uitnodiging
Antwoord van turbify.com
Thank you for sharing your experience so candidly, and we’re genuinely sorry that your attempt to move 29 domains, 2 websites, email, and marketing services to us felt so disappointing.
We understand how important it is, especially for a complex migration, to have clear, fluent communication and transparent pricing for bulk domain transfers, and it’s clear we did not meet your expectations here.
Your feedback about the difficulty understanding our overseas representatives and not receiving a straightforward answer about the cost to transfer 28+ domains is very concerning, and we’ll be using it to review both our support training and how we present bulk transfer pricing so that customers aren’t sent in circles on the website. While we’re sorry to hear you’ve decided to take your business elsewhere, we appreciate you taking the time to explain what went wrong so we can work on building a more accessible, responsive experience for future customers.
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear everything was successful for you. If you ever need help again, we’re here for you.
Antwoord van turbify.com
Thank you for taking the time to share your experience. We’re happy to hear our customer service team was able to help you recover your account quickly, and we appreciate your feedback.
ask and find out
22 april 2026
Antwoord van turbify.com
Thank you for your feedback — we’re glad and truly appreciate you taking the time to share the experience.
Refusing to provide me a refund is not…
Refusing to provide me a refund is not fair. I should not be held financially responsible when the business was already closed over a year ago, the owner was evicted, filed bankruptcy, and is now permanently disabled
22 april 2026
Quick resolution.
22 april 2026
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear your issue was resolved quickly. If you ever need help again, we’re always here for you.
The support person was helpful in…
The support person was helpful in explaining what I am paying for and what I did or didn't need. Thank you.
22 april 2026
Antwoord van turbify.com
Thank you for your feedback. We’re really glad to hear our support person was helpful in explaining your plan and what you do or don’t need, and that you feel clearer about what you’re paying for. We appreciate you taking the time to let us know.
"> Store not functioning
The first person I spoke to NO BUENO. When I called back the service was great.
22 april 2026
Antwoord van turbify.com
Thank you for sharing your experience with us. We’re sorry that your first interaction didn’t meet expectations, but we’re glad to know that your second call was handled with great service. We’ll review this internally so we can ensure consistently high‑quality support on every interaction, and we truly appreciate you giving us another chance.
Patience and thorough guidance
22 april 2026
Antwoord van turbify.com
Thank you for your feedback. We’re happy to hear you experienced patience and thorough guidance from our team, and we appreciate you taking the time to share this.
overcharge reversed
22 april 2026
Antwoord van turbify.com
Thank you for your feedback. We’re glad we could identify the issue and get your overcharge reversed, and we appreciate you giving us the chance to make it right.
The user interfaces are all clunky
The user interfaces are all clunky. And there are too company components that say yahoo or verizon in addition to turbify so it seems apparent that its just a weird mishmash of different systems
22 april 2026
Antwoord van turbify.com
Thank you for your honest feedback about our user interfaces and the mixed Turbify / Yahoo / Verizon branding — we understand how this can feel clunky and like a mishmash of different systems. As part of the transition from Verizon/Yahoo Small Business Essentials to Turbify, there are still legacy elements we’re actively working to streamline and rebrand, and input like yours helps us prioritize those improvements so the experience feels cleaner and more unified going forward.
Such amazing customer service
Such amazing customer service. Even called back to tweak something for me. Wow. Really helpful and most appreciated the speedy resolution.
22 april 2026
Antwoord van turbify.com
Wow – thank you for such a wonderful review. We’re thrilled to hear you experienced amazing customer service, including a callback to fine‑tune things, and that the resolution was both helpful and speedy. Your appreciation means a lot to our whole team.
Goodbye Turbify... after 16+ years
I have had this website through yahoo for at least 16+ years and the "server" (now turbify and at least 3 or 4 other names) has changed names, charged more just about every year, and I am NOT happy with the perpetually increasing prices and lack of access to make changes easily. Considering I get very LITTLE traffic/business, I will probably terminate the site before the next billing cycle and find a cheaper more efficient and easier access server that serves my needs a little better, and EASIER.
20 april 2026
Antwoord van turbify.com
Thank you for being with us for 16+ years and for taking the time to share such detailed and honest feedback. We’re truly sorry that the name changes, recurring price increases, and difficulty making changes to your site have left you feeling frustrated and considering termination — that’s not the experience we want for a long‑time customer like you. We understand how important affordable, easy‑to‑manage hosting is, especially when traffic is low, and we’d really appreciate the chance to review your account, discuss pricing and plan options, and see whether we can find a setup that better matches your current needs before your next billing cycle. If you’re open to it, please contact us at +1 833-689-8585 so we can take a closer look together.
Great job done by the team we have…
Great job done by the team we have called for for company issue it got resolved
22 april 2026
Antwoord van turbify.com
Thank you for your kind words. We’re glad to hear our team did a great job and was able to resolve the company issue you called about. We really appreciate you taking the time to share your experience with us.
Promises not kept
Promises not kept. Notified of repeated failed SSL issue on April 14. Said the issue would be resolved by backend team in 3-5 days. Website still broken 7 days later. Turbify has not communicated with repeated e-mails reaching out.
15 april 2026
Antwoord van turbify.com
We’re very sorry that you feel our promises were not kept, and that your website remained broken longer than the 3–5 days you were originally told.
Your SSL issue turned out to be part of a recurring technical problem on our side, and although our team implemented a fix, the issue unfortunately reappeared and your case stayed in an escalated state longer than expected. We also acknowledge that our communication around the status of this backend work fell short of what you should be able to expect from us, and that repeated outreach from your side did not receive clear, timely updates.
We’re reviewing this case with our Engineering and Support teams to prevent similar delays, and if your site is still not fully secured, we’d like to prioritize your case immediately—please reach out to us at +1 833-689-8585 and reference this review so we can focus on resolving it.
Very helpful
Very helpful, patient, professional associate. It was a pleasure working with someone like that through a difficult technical process.
21 april 2026
Antwoord van turbify.com
Thank you for your thoughtful feedback. We’re delighted to hear that our associate was very helpful, patient, and professional, and that they could guide you through a difficult technical process in a way that made it a pleasure to work together. We truly appreciate you taking the time to share your experience.
Kludgy and hard to understand foreigner…
Kludgy and hard to understand foreigner CS agent. Repetitive useless solutions that I had already tried 100 times.
21 april 2026
Antwoord van turbify.com
We’re sorry that your recent interaction with our support team left you feeling frustrated and that the solutions felt repetitive and unhelpful.
Our records show that you initially had trouble logging in to your Turbify account, and after verifying your account, the agent helped reset your password using an alternative mobile‑verification method when the email reset link was not working properly, so you could successfully log in and update your payment method before the call ended.
While we’re glad the login and billing issues were ultimately resolved, it’s clear from your feedback that our communication style and explanations did not meet your expectations, and we take that seriously. We’re continuously working with our global support teams to improve clarity and avoid repeating steps you have already tried, and we’d appreciate another chance to assist you if anything is still not working as expected.
Two calls can be better than one!
While I have a quite poor first communication that day, I then had a second call with a very expert person who helped me greatly and successfully.
19 april 2026
Antwoord van turbify.com
Thank you for taking the time to share your experience. We’re sorry your first communication was quite poor, but we’re very glad that on your second call you were able to speak with an experienced team member who could help you greatly and successfully. We appreciate you giving us another chance and are grateful for your feedback.
Your customer service sucks
Your customer service sucks. I’ve called several times for help and still have not gotten my problem resolved! Your website builder is flawed.
21 april 2026
Antwoord van turbify.com
We’re sorry that your recent experience left you feeling that our customer service “sucks” and that your website builder issue still isn’t resolved.
You contacted us about images appearing oversized and spacing issues on mobile, and several of our agents reviewed your site, tested both desktop and mobile views, confirmed your account and domain were active, and explained that the behaviour you’re seeing is related to the current section and image settings in the builder, along with our limitations in directly changing your site design from support.
We understand this explanation did not meet your expectations, and we appreciate you sharing that feedback. If you’re open to it, we’d like one more chance to help by walking through specific layout adjustments and, if needed, requesting a review from our Engineering Team so we can improve how the builder handles mobile displays going forward.
Customer service is ALWAYS ultra kind
Customer service is ALWAYS ultra kind, patient, and helpful.
21 april 2026
Antwoord van turbify.com
Thank you so much for your lovely feedback. It means a lot to hear that our customer service is always ultra kind, patient, and helpful, and we truly appreciate you taking the time to share this. We’ll make sure your kind words reach the whole team.
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