Because of Ruchitha, I was able to fully understand the best package options available to me. She was kind, patient and really took her time with making sure I understood everything she explained. I... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have a Web hosting plan (monthly payment), in less than a year you have increase the price without prior notice (16% increase this last time). If a New customer, right now, acquires this same plan,... Toon meer
Bedrijf heeft geantwoord
customer service person was extremely helpful and competed the task of correcting the web hosting change we needed. It also shows that Turbify.com was very cooperative in reducing our service requirem... Toon meer
Bedrijf heeft geantwoord
The representative was outstanding with customer service. She found a solution to my problem that left me with great satisfaction and a warm place in my heart. Thank you!
Bedrijfsgegevens
Geschreven door het bedrijf
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Contactgegevens
Verenigde Staten
- 1-833-689-8585
- turbify.com
3,7
Gemiddeld
530 reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The ability to reach Turbify customer…
The ability to reach Turbify customer support is extremely important. Please keep it up
18 april 2026
Antwoord van turbify.com
Thank you for sharing this. We completely agree that being able to reach Turbify customer support is extremely important, and we’re committed to keeping that level of access and assistance in place. Your encouragement means a lot to our team.
Always of great help
18 april 2026
Antwoord van turbify.com
Thank you for your review — we’re glad to hear our team is always of great help to you, and we really appreciate your continued trust.
I was very pleased with the knowledge…
I was very pleased with the knowledge and guidance I was provided.
18 april 2026
Antwoord van turbify.com
Thank you for your review. We’re very glad to hear you were pleased with the knowledge and guidance our team provided, and we truly appreciate you taking the time to share your experience.
Antwoord van turbify.com
Thank you for your feedback — we’re glad to hear you found our representative’s language and accent easy to understand. We appreciate you taking the time to let us know.
Beware
When you try for over 3 months to get them to change to a new form of payment and customer service or any of the other numerous individuals we have spoken with can not HELP only blaming our card for problems paying them. WE have spoken with them several times throughout this ordeal and they can find nothing wrong on our side.
After 21 years of using them, and various other problems since Turbify took over from Yahoo, sorry I'm Done
17 april 2026
Antwoord van turbify.com
Thank you for being with us for over 21 years and for sharing such candid feedback about your recent experience trying to update your payment method. We’re truly sorry that, after several months of attempts and multiple conversations, you still weren’t able to get your new card working and felt that the issue was being blamed on your bank rather than being resolved — especially after the changes since Turbify took over from Yahoo.
Our records show that our agent tried to help you add the new card and was in the process of checking escalation options when the connection dropped, and we’ve since attempted to follow up by phone and email, but it’s clear from your message that we did not meet the standard of service you rightly expect as a long‑time customer. If you’re open to it, we’d really value one more chance to review your account, explore any known payment‑system issues, and work on a smoother resolution; please reach out to us at +1 833-689-8585 and mention this review so we can prioritize your case.
Fast Service
15 april 2026
Antwoord van turbify.com
Thank you for your review — we’re glad to hear you experienced fast service, and we really appreciate you taking the time to share that with us.
I’m trying to stop a monthly billing…
I’m trying to stop a monthly billing from a cancelled service and your customer service people can’t find the account
14 april 2026
Antwoord van turbify.com
Thank you for letting us know about this, and we’re sorry for the frustration of seeing a monthly charge after you believe the service was cancelled. In our review, we confirmed that the domain associated with the account we can see is indeed cancelled, which is why our team couldn’t locate an active service to stop; we recommended checking with your bank in case the charge is tied to a different Turbify account or product.
We’ve also attempted to follow up by phone and email, and we’d really appreciate another chance to review any statements or additional details you can share so we can track down the source of the charge and help you get this fully resolved.
Excellent service
The professional that helped me was clear in her instructions and patient. She showed genuine interest in solving my problem
17 april 2026
Antwoord van turbify.com
Thank you for your thoughtful feedback. We’re delighted to hear that the professional you spoke with was clear in her instructions, patient, and genuinely interested in solving your problem—we’ll be sure to share your kind words with her and the team.
Ads showing in emails; have been a customer for years and…
I have been a customer for years and ads are showing up in my business email.
Issue needs to be fixed.
1 april 2026
Review zonder uitnodiging
Polite and professional and explained…
Polite and professional and explained how to solve my issue
14 april 2026
Antwoord van turbify.com
Thank you for your feedback. We’re glad to hear our representative was polite, professional, and clear in explaining how to solve your issue, and we appreciate you taking the time to share your experience.
Cancellation of automatic subscription is difficult
Turbify was unable to help me with my request. The person I spoke with was very nice but was unable to help me. I apparently have to call back at the end of June to have my request fulfilled because it is "too early". I am trying to cancel my Turbify service effective at the end of my current paid subscription term in August (we are retiring). According to Turbify, I must cancel at least 32 days prior to the automatic subscription renewal. However, I cannot inform Turbify now that I want to cancel effective on my August renewal date. UGH.
14 april 2026
Antwoord van turbify.com
Thank you for sharing such detailed feedback, and we’re sorry for the frustration you’ve experienced trying to schedule your service cancellation ahead of your August renewal. While our current policy requires that cancellations be initiated at least 32 days before the end of the term to prevent automatic renewal, we understand how inconvenient it feels not to be able to set this up earlier in one step — especially when you’re planning ahead for retirement. We appreciate your kind words about the representative you spoke with, and we’d like to review your account and explore whether we can note your intent to cancel and help make the process as simple as possible when you’re within that cancellation window; please contact us at +1 833-689-8585 so we can assist you personally.
Very difficult to understand agent
Very difficult to understand agent, and issue was not resolved. I still do not know why I can’t purchase a domain.
14 april 2026
Antwoord van turbify.com
Thank you for sharing your experience, and we’re very sorry for the frustration you faced — both with understanding the agent and with your inability to purchase the domain snowcoldjuice.com. We understand how upsetting it is to encounter repeated cart and payment errors while also seeing an unexpected 12.98 charge that doesn’t clearly tie to an invoice or subscription, and it’s clear that our troubleshooting on the call did not resolve things for you.
Our team has attempted to follow up twice by phone and then via email to continue working on both the domain purchase issue and the disputed charge, and we’d still really like the chance to get this fully resolved; if you’re willing, please reply to our email or contact us again at +1 833-689-8585, and we’ll prioritize your case and aim for a clearer, faster resolution this time.
Antwoord van turbify.com
Thank you for your review — we’re glad to hear you experienced excellent customer service, and we truly appreciate you taking the time to share that with us.
The courtesy shown.
17 april 2026
Antwoord van turbify.com
Thank you for your review — we’re glad to hear you appreciated the courtesy shown by our team, and we truly value you taking the time to tell us.
They helped me save money
They helped me save money! I was needing help to change to a more affordable plan and they suggested an even more affordable option than I had initially considered. They also stayed on the phone with me to make sure the changes took effect.
17 april 2026
Antwoord van turbify.com
Thank you for sharing your experience. We’re so glad our team could help you save money by suggesting an even more affordable plan than you had in mind, and that they stayed on the line to make sure the changes took effect smoothly. Your feedback means a lot to us, and we’re delighted the new plan is a better fit for you.
Customer service went smoothly
Customer service went smoothly. Easy to reach and handled efficiently. The representative I spoke with was helpful but did not initially know the answer to what I thought would be an easy question.
13 april 2026
Antwoord van turbify.com
Thank you for sharing your experience with us — we’re glad to hear that your customer service interaction went smoothly, was easy to reach, and handled efficiently. At the same time, we’re sorry that your representative did not initially have the answer to what should have been a straightforward question, and we appreciate your patience while they looked into it. Your feedback helps us improve our training so our team can be both helpful and confident with answers from the start.
Antwoord van turbify.com
Thank you for your review — we’re glad to hear you experienced excellent and quick service, and we really appreciate you taking the time to share that with us.
Antwoord van turbify.com
Thank you for reaching out about your renewal, cancellation, and refund request, and for sharing that you felt the issue remained unresolved.
Our records show that we responded to your email with the requested renewal information and cancellation details, and that our team also attempted to follow up twice by phone (with calls going to voicemail) before sending another email, but it’s clear from your feedback that we still didn’t fully address your concerns.
We’re sorry for the frustration this has caused and would really appreciate another opportunity to review your case and work toward a resolution that feels fair and clear to you; please contact us at +1 833-689-8585 and mention this review so we can prioritize and re‑open your case.
Antwoord van turbify.com
Thank you for your review — we’re glad to hear you experienced excellent service, and we really appreciate you taking the time to share that with us.
She was very polite and helpful
16 april 2026
Antwoord van turbify.com
Thank you for your kind words — we’re so glad to hear that our team member was polite and helpful, and we’ll be sure to share your feedback with her.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.