I bought 2 new turtle mats basically because when I washed my existing turtle mats and one non-turtle mat, the non-turtle mat fell apart. Lesson learned. And I bought an extra one bought to replace a... Toon meer
Bedrijf heeft geantwoord
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As usual service, delivery and product quality absolutely excellent. My only quibble was when product arrived it looked a different colour than I had expected from website. Not dramatically different... Toon meer
Bedrijf heeft geantwoord
Superfast delivery. Minimum of packaging with little plastic which is a bonus for me as I hate waste.The usual great Turtle Mat quality . Perfect size. Looks great in situ.
Bedrijf heeft geantwoord
Good quality mats delivered promptly, have washed well a couple of times already. Sensible recyclable packaging and quick delivery.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.
Contactgegevens
Unit 717 Eddington Way, Birchwood Park, WA3 6BA, Warrington, Verenigd Koninkrijk
- 0345 600 3478
- info@turtlemat.co.uk
- turtlemat.co.uk
4,6
Uitstekend
346 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Efficient service
Straightforward on-line ordering. Prompt delivery.
Excellent product.
17 september 2025
Antwoord van Turtle Mat
Hi Kathryn,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat - Laura
Excellent service and product
Excellent service- had to amend my order and a refund was made quickly. The whole process was smooth and the mats are very good quality!
2 oktober 2025
Antwoord van Turtle Mat
Hi Renate,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
I love my mats
I love my mats! I bought 5. They are colorful and so pretty, and help keep my floors clean on top of it!
17 oktober 2025
Antwoord van Turtle Mat
Hi Joanne,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Antwoord van Turtle Mat
Hello Sally,
Thank you for taking the time to leave us a review. I am so glad that you were able to find the perfect mat for your home. We hope that you shop with us again in the future.
Joseph - The Turtle Mat Team
Great quality …
Ordered to replace one we’ve had for years, a bit more expensive than some other brands but are great quality worth paying the extra. Came quicker than expected.
16 september 2025
Antwoord van Turtle Mat
Hello,
Thank you for taking the time to leave us a review. I am so glad that your order arrived quickly, and that you are pleased with your new mats. We hope you shop with us again in the future.
Joseph - The Turtle Mat Team
I have bought them before because I was…
I have bought them before because I was so happy with them. With four dogs in the house they get a lot of use.
17 oktober 2025
Antwoord van Turtle Mat
Hello Victoria,
Thank you for taking the time to leave us a review. I am so glad that you are happy with your Turtle Mat, and that it is already protecting your home against your dog's muddy paws.
Joseph - The Turtle Mat Team
Thought was expensive for a mat but…
Thought was expensive for a mat but worth the money
11 oktober 2025
Antwoord van Turtle Mat
Hello Angela,
Thank you for taking the time to leave us a review. I am so glad that you are happy with your Turtle Mat. We hope you shop with us again in the future.
Joseph - The Turtle Mat Team
Antwoord van Turtle Mat
Hello Gloria,
Thank you for taking the time to leave us a review. I am so glad that you are happy with the choice of designs we offer and that you were able to find the perfect mat for your home! We hope to have you shop with us again in the future.
Joseph - The Turtle Mat Team
Antwoord van Turtle Mat
Hello,
Thank you for taking the time to leave us a review. I am so glad that you are happy with your Turtle Mat. We hope you shop with us again in the future.
Joseph - The Turtle Mat Team
underwhelmed by the colour quality
underwhelmed by the colour quality - looks very faded and nothing like the vivid images shown online sadly. Can't see it lasting long once it has been through the wash.
9 oktober 2025
Review zonder uitnodiging
Antwoord van Turtle Mat
Hi Sue,
Thank you for taking the time to share your feedback. We’re very sorry to hear that the colour and quality of your mat hasn't met expectations. The images on our website are intended to give as true a representation as possible, but we understand that colour can sometimes appear differently in person.
If you haven't already, our customer service team would be happy to look into this further for you, please do get in touch at info@turtlemat.co.uk.
Your comments are really helpful to us as we continue to ensure that our products reflect the high standards and care we aim for in everything we do.
Kind regards,
Joseph - The Turtle Mat Team
I have 6 of these Turtle door mats
I have 6 of these Turtle door mats, bought 6 years ago and they are still going strong! I use them in my conservatory doorways and from kitchen into lounge.
I wash them (2 at a time) in washing machine about once or twice a year and they come up like new. Non slip and vacuum well.
Highly recommend!
6 oktober 2025
Review zonder uitnodiging
Antwoord van Turtle Mat
Hi Carolyn,
Thank you for taking the time to leave a review. I'm so pleased to hear that your Turtle Mats are still working hard to protect your home against the element all these years later.
Kind regards,
Joseph - The Turtle Mat Team
Great service
I purchased a bespoke front door mat as a house warming present. The service was superb, mat arrived within a few days, emails answered promptly in a polite tone.
I would whole heartedly recommend Turtle Mat. Thank you & keep up the good work ..
13 augustus 2025
Antwoord van Turtle Mat
Hi Lynn,
Thank you for taking the time to leave such a glowing review. I'm so glad to hear that you are happy with your order and the service that you received.
Kind regards,
Joseph - The Turtle Mat Team
The door mat has held up well
The door mat has held up well, I think it's been nearly 2 years since I purchased it. It washes easily in the home washing machine and is a good size for our doorway and it catches dirt well. The colour is nice. I like the pattern.
The only issue I had was the rubber coating on the bottom reacted with the Bona coated hard wood flooring we have. I'm not taking any stars off for this as it isn't necessarily an issue with the mat. There was no way of knowing this would happen. I purchased an underlay and have the mat on top of that to stop the rubber melting to the floor.
28 september 2025
Love Turtle mats
Love Turtle mats, often imitated but rarely equaled. With dogs in the house there are mats in all strategic positions, soaking up muddy paw marks and mud from boots. If I had a criticism it would be that delivery was not the fastest, but in fairness that’s only because we are so used to very speedy delivery today. Overall a very positive experience.
28 september 2025
Antwoord van Turtle Mat
Hi Peter
Thank you for taking the time to write a review. I am so glad that you are happy with your Turtle Mat, and that it is already working hard to protect your home against muddy paws.
Kind regards,
Joseph - The Turtle Mat Team
Great choice of styles and colour…
Great choice of styles and colour combinations and a very practical, easy -to-clean product.
3 september 2025
Antwoord van Turtle Mat
Hi Michael,
Thank you for taking the time to write a review. I'm glad to hear that you are happy with your new Turtle Mat, and that it is proving easy to clean.
Kind regards,
Joseph - The Turtle Mat Team
Antwoord van Turtle Mat
Hi Ursula,
Thank you for taking the time to write a review. I'm glad that you received your mat quickly and are happy with the service you received from us.
Kind regards,
Joseph - The Turtle Mat Team
Great product information. I love my mat and it looks just as good as I hoped it would.
Great photos, description and size information of rugs. Easy to use site and great delivery service.
4 september 2025
Antwoord van Turtle Mat
Hi Jilly,
Thank you for taking the time to write a review. We are so glad to hear that you love your Turtle Mat.
Kind regards,
Joseph - The Turtle Mat Team
Fast delivery
Fast delivery. Have had outdoor mats for some time and been pleased with them so when looking for an indoor runner I decided to try Turtle Mats again and haven't been disappointed.
11 augustus 2025
Antwoord van Turtle Mat
Hi Sally,
Thank you for your review! We are so glad to hear you love your Turtle Mat.
Kind regards,
Joseph, The Turtle Mat Team
Antwoord van Turtle Mat
Hi Lyn,
Thank you for your review! We are so glad to hear you that you were happy with the service you received from us, and that you love your Turtle Mat.
Kind regards,
Joseph, The Turtle Mat Team
Beautiful to look at.
Beautiful to look at.
Coping with removing outside moisture and dirt from two bounding puppies impressed a urine stain washed out leaving the rug looking new. Always buy these!!!
I have three long runners and one small in the olive leaf design.
24 september 2025
Antwoord van Turtle Mat
Hi Linda,
Thank you for your review! We are so glad to hear you love your Turtle Mat.
Kind regards,
Joseph, The Turtle Mat Team
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