As usual service, delivery and product quality absolutely excellent. My only quibble was when product arrived it looked a different colour than I had expected from website. Not dramatically different... Toon meer
Bedrijf heeft geantwoord
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Superfast delivery. Minimum of packaging with little plastic which is a bonus for me as I hate waste.The usual great Turtle Mat quality . Perfect size. Looks great in situ.
Bedrijf heeft geantwoord
Good quality mats delivered promptly, have washed well a couple of times already. Sensible recyclable packaging and quick delivery.
Bedrijf heeft geantwoord
I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.
Contactgegevens
Unit 717 Eddington Way, Birchwood Park, WA3 6BA, Warrington, Verenigd Koninkrijk
- 0345 600 3478
- info@turtlemat.co.uk
- turtlemat.co.uk
4,6
Uitstekend
339 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I just love the rug - I will order more
I just love the rug and will order more. I already have four fox mats and three plain mats bought from John Lewis ages ago.
2 april 2026
Antwoord van Turtle Mat
Hi Margaret,
Thanks for your review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
Great quality and fast delivery
quick delivery and glad to have a small saving with spring discount
2 april 2026
Antwoord van Turtle Mat
Hi Sandria,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and the delivery service.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Jennifer,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Arrived quickly good quality but…
Arrived quickly good quality but expensive to return & not easy to get a good colour match
26 maart 2026
Antwoord van Turtle Mat
Hi Jacqui,
Thanks for your review.
It's great to hear you loved the quality of the mat.
I am sorry to hear you are unhappy with the price for returning the mat. We appreciate all feedback, good and bad and I will certainly pass these comments onto our returns team for their review.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Suzie,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Easy to wash and keep clean and smart
Easy to wash and keep clean and smart. Third one I have bought.
1 april 2026
Antwoord van Turtle Mat
Hi Joan,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat
The second purchase as a replacement…
The second purchase as a replacement after many years of use. Order arrived quickly. Hoping this large door mat lasts as long as the last one.
1 april 2026
Antwoord van Turtle Mat
Hi Carol,
Thanks for your review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
Well made and prompt delivery.
25 maart 2026
Antwoord van Turtle Mat
Hi Rachel,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
I had a problem with a delivery charge…
I had a problem with a delivery charge which was sorted very promptly
31 maart 2026
Antwoord van Turtle Mat
Hi Linda,
Thanks for your review.
It's great to hear you were happy with your shopping experience.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Michelle,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Variable. Colour not as shown on website.
We bought 2 mats, one for indoors, and one outdoor doormat. The outdoors mat seems fine so far at least, seems to be good quality, though we've not had a wet day yet to test how well it deals with that. Not at all impressed with the colour of the indoor mat - it was described as bright stripes, and the picture looked like vibrant deep colours. In reality I'd describe it as mostly pastel colours. Not at all what I was hoping for to brighten our kitchen, and definitely not something I would have chosen. I've not tried to return it because the day it arrived we had lots of guests arriving, and I really wanted it to try and contain some of the dirt from people walking in. It does seem to be doing a reasonable job of that (though again it's not been challenged by wet weather yet) but I feel the colour makes it look cheap. It certainly does not look like it cost even the sale price I paid for it. I'm only giving 3 stars overall because the outdoor mat seems good.
1 april 2026
Antwoord van Turtle Mat
Hi Jo,
Thanks for taking the time to leave a review.
It's such a shame to hear you were unhappy with your indoor mat on this occasion but it's great to hear you've managed to make use of it.
Sadly, I can't find any details that this issue has been raised to us prior to this review. Please don't hesitate to contact us on email with some photos if you would like to discuss this further. We're here to help.
Kind Regards,
Turtle Mat
Brilliant little mat
I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way is perfect. Got it in the Easter sale - really fast delivery. These mats are very effective at trapping moisture and dirt. My previous ones at the old house were washed regularly and always came out looking great.
31 maart 2026
Antwoord van Turtle Mat
Hi Annie,
Thanks for taking the time to leave this great review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Latest addition to our turtle mats collection
We have a houseful of turtle mats but the downstairs loo had missed out. Situation now resolved with the latest addition. I should buy shares in the company!
31 maart 2026
Antwoord van Turtle Mat
Hi Robin,
Thanks for taking the time to leave a review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
Great summer design for my garden room…
Great summer design for my garden room . Excellent quality as always . Arrived promptly and well packaged.
31 maart 2026
Antwoord van Turtle Mat
Hi Tracey,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Brilliant mats that soak up the mud and…
Brilliant mats that soak up the mud and then wash.
31 maart 2026
Antwoord van Turtle Mat
Hi Ann,
Thanks for taking the time to leave a review.
It's great to hear you love your mat.
Kind Regards,
Turtle Mat
We have purchased these mats for many…
We have purchased these mats for many years and have never been disappointed. They wash and wear well. Good value for quality item (especially at sale times). These mats are well received as gifts too. Fast delivery means you're not left waiting too long.
31 maart 2026
Antwoord van Turtle Mat
Hi Sarah,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Karen,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Diane,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us.
Kind Regards,
Turtle Mat
Antwoord van Turtle Mat
Hi Jane,
Thanks for taking the time to leave a review.
We're glad to hear you love our mats, this means a lot to us.
Kind Regards,
Turtle Mat
I have purchased loads of Turtle Mats…
I have purchased loads of Turtle Mats and they are always fantastic - these ones are so pretty but practical and non slip - love them
30 maart 2026
Antwoord van Turtle Mat
Hi Catherine,
Thanks for taking the time to leave a review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
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