Turtle Mat Reviews 339

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

As usual service, delivery and product quality absolutely excellent. My only quibble was when product arrived it looked a different colour than I had expected from website. Not dramatically different... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Superfast delivery. Minimum of packaging with little plastic which is a bonus for me as I hate waste.The usual great Turtle Mat quality . Perfect size. Looks great in situ.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good quality mats delivered promptly, have washed well a couple of times already. Sensible recyclable packaging and quick delivery.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woonwinkel

Geschreven door het bedrijf

For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

339 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Looks expensive but high quality and durability

They look expensive for a mat but the last one we had through 8 years of heavy traffic and it’s a quality product.

30 maart 2026
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Antwoord van Turtle Mat

Hi Martin,

Thanks for taking the time to leave a review.

I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.

Kind Regards,
Turtle Mat

Beoordeeld met 3 van de 5 sterren

Replacing my previous turtle mats to a…

Replacing my previous turtle mats to a different colour. Nice mat but the quality isn't as good as my previous mats. They do not seem as thick and as heavy, but like the colour. Have kept, but only hoping for good washing experience.

30 maart 2026
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Antwoord van Turtle Mat

Good Afternoon,

Thanks for taking the time to leave a review.

We're sorry to hear you were unhappy with the quality of your mat on this occasion. We appreciate all feedback, good and bad and I will certainly pass your comments onto our production team for review.

Should you wish to discuss this further, please don't hesitate to send an email to info@turtlemat.co.uk and we will be happy to help.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Excellent mats

The mats are excellent and just what we needed. Robust and nice to look at. Delivery quick

25 maart 2026
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Antwoord van Turtle Mat

Hi Alison,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Seem to work okay and hope will keep…

Seem to work okay and hope will keep our wooden floor cleaner the rubella rug is very nice
Impossible to hoover why !!!

25 maart 2026
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Antwoord van Turtle Mat

Hi Richard,

Thanks for your review.

It's lovely to hear you were happy with your order experience. If you have any questions, please don't hesitate to reach out on email.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Great choice of mats …

Great choice of mats that are suitable for Karndean flooring.

25 maart 2026
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Antwoord van Turtle Mat

Hi Ian,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

👍excellent

👍excellent

28 september 2025
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Antwoord van Turtle Mat

Hi Hamo,

Thank you for taking the time to leave a review.

I am very happy to see that you were pleased with your order experience and product quality.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Easy ordering process and quick…

Easy ordering process and quick delivery
I ordered on the Sunday and the mats arrived on Wednesday with regular updates and tracking for the delivery

3 maart 2026
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Antwoord van Turtle Mat

Hi Carol,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Our fifth purchase

This the fifth mat we have had from Turtle Mat. Three are outside and two are inside. We cannot fault the quality of them. The indoor ones wash beautifully and the outdoor ones still look good and we have moved house and put them in new places! I wouldn't hesitate to recommend.

2 maart 2026
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Antwoord van Turtle Mat

Hi Elspeth,

Thanks for taking the time to leave this great review.

It's nice to hear you love our mats so much, this means a lot to us.

We look forward to welcoming you back to Turtle Mat soon.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Easy to order great service

Easy to order. Love turtle mat. Delivered very quickly. Great!

3 maart 2026
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Antwoord van Turtle Mat

Hi David,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Great mats and runners for dog paws

I have been using Turtle Mats for 20ish years. I love the selection of designs and sizes, being able to trim them to get a flush fit, they are great at absorbing the garden off the dogs paws and even better is putting them in the washing machine when necessary, they wash very well. They are expensive but last years so are a bit of an investment, I always check out the sales so have recently bought a Christmas mat in the January sales so need to wait a few months...

30 december 2025
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Antwoord van Turtle Mat

Hi Kate,

Thanks for taking the time to leave this great review.

We're glad to hear you love our mats so much, this means a lot to us.

We look forward to welcoming you back to Turtle Mat soon.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Great item

Great item, very pleased with it

24 februari 2026
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Antwoord van Turtle Mat

Hi Anna,

Thanks for taking the time to leave a review.

I am very happy to hear your order was positive and you are enjoying your new mat.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Perfect door mat …

Mat is perfect colour and size for our bi fold doors in the garden room. Speedy delivery!

24 februari 2026
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Antwoord van Turtle Mat

Hi Heather,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Quick and efficient delivery

Quick and efficient delivery. The mat is in place and working really well

3 maart 2026
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Antwoord van Turtle Mat

Hi John,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

This is my 2nd mat

This is my 2nd mat. My elderly dog has decided this is the place to have a wee in the night on occasions! Its easy to wash and chuck in the tumble drier. The rubber backing protects my wooden floor from getting wet. Worth paying that bit extra for the quality and durability.

2 maart 2026
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Antwoord van Turtle Mat

Hi Emma,

Thanks for your review.

I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.

Kind Regards,
Turtle Mat

Beoordeeld met 4 van de 5 sterren

Royal Mail held up my parcel

Royal Mail held up my parcel. It did not arrive the day it should have done. Turtle Mat were very helpful at chasing them up and getting my parcel delivered.
Very pleased with my mats, although I have bought 4 Turtle Mats previously and like them. When I opened these my black trousers became covered in light fawn bits from the mats. A bit annoying.

2 maart 2026
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Antwoord van Turtle Mat

Good Afternoon,

Thanks for taking the time to write a review.

We're sorry to hear of the issues you faced with the delivery of your mat but it's great to hear this was sorted for you.

Please don't hesitate to get in touch if you require any further assistance.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Excellent quality that lasts.

Great communication, well packaged and delivered when they said it would be. The quality of these mats is brilliant, I bought this to replace an existing mat I’ve had for years.

23 februari 2026
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Antwoord van Turtle Mat

Hi Ella,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality.

Kind regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Easy to order and speedy delivery

Easy to order and speedy delivery. The quality is as good as ever!

2 maart 2026
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Antwoord van Turtle Mat

Hi Deborah,

Thank you for taking the time to leave this great review.

I am very happy to see that you were pleased with your order experience and product quality.

Kind Regards,
Turtle Mat

Beoordeeld met 5 van de 5 sterren

Excellent mat great quality and…

Excellent mat great quality and washable!

26 februari 2026
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Antwoord van Turtle Mat

Good Morning,

Thanks for taking the time to leave a review.

It's great to hear you love your mat, this means a lot to us.

Kind Regards,
Turtle Mat

Beoordeeld met 4 van de 5 sterren

Slate Grey Not Black as described. Bought on recommendation from flooring…

Bought on recommendation from flooring fitters as it is compatible with Karndean flooring. Prompt delivery. Only rated 4* as the colour is definitely not black as described, more of a slate grey, but will keep as it will work OK. Will be interesting to see how it wears and washes.

23 februari 2026
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Antwoord van Turtle Mat

Hi Tracey,

Thanks for your review.

We're sorry to hear you were unhappy with the colour of your mat. Please don't hesitate to send over some photos on email and we can take a look.

Kind Regards,
Turtle Mat

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