TWINO Investments AS Reviews 

112
TrustScore 3 uit 5

2,9

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Beoordeeld met 1 van de 5 sterren

TWINO announced it's discontinuing GBP services from 9 July 2026, and told UK customers that to keep investing (or avoid a €35 withdrawal fee) we need to link a new EU/EEA SEPA bank account. I hav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Leider kann mit der Auto-Invest Funktion nicht sinnvoll diversifiziert werden. - Fehlender min/max EUR Betrag pro Kreditpaket. Die Diversifizierung innerhalb des Kreditpaketes mit ein paar Kre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The proceeds are good despite the clunky website. I've had a hard time figuring out why 9 euros of interest were not auto invested. Asking through chat was a bit disappointing, since an answer came w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Twino is one of the best of the massive bunch of Baltic/Nordic p2p platforms, that have spun up over last 3 years. Along with Mintos this is my top 2 in EUR p2p platforms. Mintos allows slightly... Toon meer

Bedrijfsgegevens

  1. Investeringsmaatschappij

Geschreven door het bedrijf

Discover TWINO, a leading European investment platform providing accessibility, security, and high-yield investing opportunities. As a licensed investment brokerage firm supervised by Latvijas Banka, TWINO adheres to strict EU investor protection rules and offers financial instruments that are simple and trustworthy. Our user-friendly platform caters to both seasoned and novice investors, delivering impressive returns of over 12% p.a. TWINO's commitment to transparency and compliance ensures a secure environment providing peace of mind while pursuing high returns.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

112 reviews

5 sterren
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3 sterren
2 sterren
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2,9

Alle reviews

(112)

29 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Twino Bürgschaften haben Ramsch Status

Heute kam diese Antwort.
Eine absolute Frechheit so Bürgschaften zu „vermeiden“. Ich kann nur zum Ausstieg bei Twino raten. Angebliche Sicherheiten gibt es nicht.

TWINO
Vor 5 St.
Hallo, entschuldigen Sie unsere späte Rückmeldung. Am 16.09.2022 haben wir Investoren informiert, dass der Darlehensgeber SIA "OC Finance" mit dem Darlehensnehmer eine Vereinbarung getroffen hat, die Darlehenslauzeit um 12 Monate zu verlängern. Dementsprechend gibt es einen neuen Zahlungsplan für die monatlichen Zinszahlungen, die ab dem nächsten Tag des in dem Abtretungsvertrag festgelegten ursprünglichen Fälligkeitsdatums des Darlehens berechnet werden. Das bedeutet, dass Sie Zinszahlungen für die Darlehen erhalten werden, bis der Darlehensnehmer seine Verbindlichkeiten vollständig beglichen hat. Dies ist im Einklang mit Punkt 5.1. des Abtretungsvertrags: 5. Bevollmächtigung 5.1 Der Zessionar bevollmächtigt hiermit den Darlehensgeber, folgende Handlungen vorzunehmen: 5.1.1 den Darlehensvertrag ohne vorherige Abstimmung mit dem Zessionar nach eigenem Ermessen zu ändern und zu ergänzen, darunter die Rückzahlungsfrist des Darlehens zu verlängern, aber nicht mehr als 2 (zwei) Mal, wobei jede der 2 (zwei) Verlängerungen der Rückzahlungsfrist des Darlehens 12 (zwölf) Monate nicht überschreiten darf; Der Zessionar ist informiert, dass die obengenannte Bevollmächtigung in Bezug auf den Darlehensgeber während der ganzen Laufzeit des Abtretungsvertrages gültig ist und die in diesem Zusammenhang durch den Darlehensgeber vorgenommenen Handlungen für den Zessionar verbindlich sind. Aufgrund der Vertragsverlängerung befindet sich das Darlehen nicht im Verüzug und somit tritt die Haftung durch den Bürgen nicht ein. Mit freundlichen Grüßen, Ihr TWINO-Team

11 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad experience

Bad experience, i deposit 100 euro to give them a try, I received a mail with the confirmation of the deposit. I went to check the dashboard and i did not see my money. Tried to talk with the costumer support but not answer, i hope they are going to read this bad rate experience and find a way to get my money back

19 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't trust a single word from this…

Don't trust a single word from this company. TWINO is suspending the principal repayments of the Russian loans, although their own terms say:

Under the Payment Guarantee investor protection scheme, TWINO will compensate both the invested principal amount and earned interest on a monthly basis as per original loan repayment schedule, regardless of delay or default by the borrower. The Payment Guarantee applies to the whole duration of the loan.

Even in their blog post dated March 9 they provide misleading and contradicting information:
"During the seven years of our operations, investors have always received both the principal and interest repayments in full amount, and this is definitely something that we are proud of and are not planning to change." - that's after stating that principal repayments are stopped in the same post.

It's amazing how openly they've decided to save their founders money instead the investors. Trust is the major attribute of a financial institution and these guys just blew it.

--------
UPD after comment
You can see, they even don't deny that they are not fulfilling their obligation to compensate the invested principal amount. The company clearly states: a decision was made. A decision to take investors money so the founder doesn't loose their.

And to be fair - all of your updates had a clear message: everything is fine, we're handling it. Then you've broke your promise to buyback the principal. I call that conscious misleading - making people believe thу situation is under control so there is no panic while you're figuring out a way to freeze their money for your own good.

11 maart 2022
Review zonder uitnodiging
Logo TWINO Investments AS

Antwoord van TWINO Investments AS

Dear reviewer,

Thank you for getting your feedback to us and we are sorry to hear that you have rated the whole experience with TWINO with 1 star. Let us reiterate on the current situation and actions taken. These restrictions are temporary until the stabilization of the cross-border cooperation and do not affect investments in loans from any other regions.

We have been informing our investors weekly and sometimes even more frequently on our position and actions that we are taking to ensure that our investor funds are safe. Unfortunately, the situation changed by the day, with new sanctions, including from Russia. We have been able to keep the money flowing from Russia to Latvia for a whole week since the start of the war, but unfortunately this is now virtually impossible, especially after the latest Russian ban on the transfer of out-of-country currencies

The war conditions and the unprecedented economic sanctions that have followed have created a situation of force majeure* where, due to external circumstances, inter-country cooperation is not possible.
For a long time, payments between Russia and Latvia have been significantly hampered. At present, the sanctions affect virtually the entire Russian commercial banking sector, including SWIFT payments, which have been completely restricted, and the US payment card companies Mastercard and Visa have recently joined the sanctions, further limiting international payment possibilities, including through payment institutions and cards. In addition, Russia for its part has banned foreign currency transfers out of the country.

More than a week since the escalation of the situation and the start of active hostilities, TWINO continued to successfully compensate investors for their investments, as until the end of February it was still possible to receive cross-border payments. Now, as the situation is changing rapidly, a decision has been taken to temporarily suspend repayments on Russian loans.

If you have any more questions or concerns, please do not hesitate to get in touch with us info@twinoinvest.eu.

Kind regards,
TWINO Team

Beoordeeld met 1 van de 5 sterren

Worst P2P Lending platform I have used…

Update (reply to TWINO): that is a lie, you only got back to me and gave me an explanation 5 days ago now, and still managed to mess up the next withdrawal of funds, splitting the transaction fees with me although your policy is to fully pay for them yourselves. Definitely the worst experience so far in P2P lending.

Original post: Worst P2P Lending platform I have used (and I have used 5 different ones). I submitted a withdrawal request 2 weeks ago and still did not receive the money in my account. I have almost 1000£ on my account that I don´t know when i´ll be able to get back. Voice customer service is not active in the UK even though they make a phone number available (no agents on the line, ever), email customer service takes at least a week to answer your queries, and in-app customer service is a weak bot that seems to have only 2 or 3 answers programmed in it.

21 februari 2022
Review zonder uitnodiging
Logo TWINO Investments AS

Antwoord van TWINO Investments AS

Dear Goncalo,

we are truly sorry to hear that your last experience with TWINO was so negative that your decision is to rate your whole investment experience with TWINO with 1 star. We are constantly working on improving our platform, and we want all information to be transparent and easily accessible to investors.

The withdrawal was processed correctly on our side, however, as soon as we were informed about the halt of payment execution, we took immediate action by switching our banking partner to carry out your withdrawal as soon as possible. We responded to your issue promptly and informed you of the circumstances at that time.

Unfortunately, this took longer than expected, thus we do indeed understand your concerns. Nonetheless, please note that we have put in a lot of effort making sure UK investors have the opportunity to invest in GBP and by no means do we withhold any funds from our investors.

We will make sure that any issues are communicated prior to avoid any misunderstandings as it was in this case. We hope for your understanding and that you might reconsider the review.

Kind regards,
TWINO Team

Beoordeeld met 1 van de 5 sterren

They want to earn 0%

They want to earn 0%, this is the right place to invest. Deadlines are extended. as much as they fit, can’t plan for cash flow. Get only currency exchange losses.

17 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Europeans living outside Europe not accepted

You can't be their customer if you live outside Europe (even if you're European citizen).
Otherwise it seemed good, decent returns and no payment problems after using them for 4.5 years.
Being recently licensed by the Latvian financial regulator makes them more trustworthy.

11 november 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer since 3 months as so far i…

Customer since 3 months as so far i love your company and your honest way of presenting all p2p loan options. With a little research before investing you are able to invest into the right loan type and until now Twino has delivered. Cash Flow Forecast is amazing, the seconday market and primary market is amazing.

Its sad to see that the IOS App does not allow for manual loan purchases but i hope that is going to be in one of your future updates. Hope i can leave another great feedback in 9 months when my first year is over.

2 september 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

My experience with Twino has been quite satisfactory

My experience with Twino has been quite satisfactory. The platform is very user friendly and easy to use and to check all the statistics. The interest rate on the loans is encouraging. The only thing that could be improved is the number of loans available. Although the amount I have invested is still modest, sometimes I find it difficult to invest because there are no loans available.

1 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sinnvolle Ergänzung für das Portfolio

TWINO Funktioniert sowohl auf der Website als auch per App intuitiv. Themen die ungeklärt sind kann man sich sehr zügig an lesen. Eine absolut sinnvolle Ergänzung für jedes Portfolio

1 september 2021
Review zonder uitnodiging

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