Ordered many overpatches for my sons Dexcom7 which have all been fine, however ordered overpatches for his Omnipod and his skin is blistering from the adhesive of the omnipod overpatches. Seems like t... Toon meer
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They must have changed the adhesive recently - other reviews suggest the same. They now burn my skin terribly; red, raised itchy welts in the exact shape of the over patch. Wish I’d read reviews befor... Toon meer
Honestly, just wow. I’ve tried almost every patch on the market. From peeling off early to seriously irritating my sensitive skin, I had stopped wearing patches altogether. I decided to give this bran... Toon meer
Been purchasing these patches for the last year or so ! Fabulous designs that pimp up your diabetic devices 😍 so many designs to choose from why would you not buy ! Reasonable pricing and fab custome... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Trustpilot does not accurately represent our business. See our website for verified, order-linked, and IP-traceable reviews. We refuse to pay a quoted £15,000 per year for this bias and unfair service. A world-leading diabetes brand. We provide CGM patches made here, in-house, in the UK. Our products are used by over 200,000 patients and supplied both through our website, through the NHS, and through hospitals across the US, Canada, and EU.
Contactgegevens
Verenigd Koninkrijk
- typeonestyle.com
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Burned my skin
I gave these patches 2 attempts. Both times, they burned my skin after only 4 days of being placed over my Dexcom.
Adhesive skin reaction.
I'm guessing something has changed with their adhesive as having used them on and off for a couple of years because of the fantastic range of designs, the last few I've worn have given me quite a bad skin reaction. Have no trouble with my actual cgm (libre 2) adhesive but where the type one patch is it leaves me with a sore, stinging, raised red welt in the shape of the patch, I even had a couple of blisters where the skin came away on the latest one. Usually takes a day or two and some hydrocortisone cream so calm it all down and make it look relatively normal again. I was hoping the reaction was just a temporary problem because I like the patches so much, sadly I'm going to have to stop using them as the discomfort it's just not worth it.
Upsetting
I’ve had an awful experience with typeonestyle. They’ve accused me of causing stress and worry to their employees after I’ve been chasing them for a reply since July! They lied to me and said they were “escalating” my complaint to a manager, after which I just got ignored for months. Charlie sent me an absolutely vile email after I pretty much begged for support and I said if they keep refusing to help me I’ll have to go to an ombudsman. He claimed I was sending vexatious messages and I would not and have ever done anything of the sort. I feel this brand is not trustworthy at all and it says a lot about them if they don’t work with TrustPilot.
They are not water or sweat proof
I ordered this product for myself looking for cute CGM patches, they are way over priced for what they advertise to what you actually get. Are they pretty? Yes, but do they last 15 days? No. I have yet to have one last more than a couple of hours. Thats with clean skin, wiping with alcohol and drying before applying. The first one I used I went swimming hours after applying and it came off in the pool. I went through three today because God forbid I sweated while exercising. These are not worth the money. The only thing that is decent and worth the money was the pump sticker I ordered. That genuinely is a good product.
The patches are one the best!
The patches are actually one the best we've tried, we use for our son most of the time, they stick and hold well & come with comprehensive instructions. They have a lovely line of cute teddies with choose your pump and cgm attached, so they can match you or your child. The delivery is fast also! Made by a type 1 family for all type 1s to benefit from 🙂 highly recommended.
Frais de douanes vers la france
Ce site est NUL pour une expédition vers la France!
Des frais de douane exorbitants sont demandé (17€ pour une commande de 29€) j'ai donc refusé.
Cela fait 1mois et biensur le site met 3 plombes avant un remboursement! C'est le genre de chose qui m'exaspère. 😡
Expensive, peel off, and skin reaction to the patch
They are expensive, they don't last more than 5 days before peeling off, my 3rd patch left me with what looks like contact dermatitis all around where the adhesive has been all the skin is red, itchy and bumpy with clear fluid leaking from the bumps, the cheap ones I get off Amazon are better
Totally ignore all requests for refund or replacement
Totally agree with Michael , support is non existent. If you want to return or replace something, they email you a reply every day ignoring your reason and request for a refund. Avoidance tactics used.
Not Sticky
Couldn't get the overpatch off of the backing paper without stretching the crap out of it. Then, it didn't fit over my CGM (there was a gaping space between the CGM and overpatch all around). I tried to work with it, but as soon as I moved my arm the overpatch came off (no water, sweat, or anything. literally just put my arm down). The sticker for my glucose meter is cool, so not all terrible. I bought two overpatches and decided to use an old expressionmed overpatch for this CGM, so we'll see if my next T1S overpatch has the same problem.
It doesn't patch at all !!!!
I bought those patches weeks ago, and everytime that I put it on m'y skin, it lasts 2 days, never more !!!! It's expansive and it doesn't work !! Dont buy it !!
SCAMMERS
AVOID AT ALL COSTS!!
Placed an order with Type One Style nearly two weeks ago now and I haven’t received my item.
The customer service is dreadful, I’ve been sent the exact same email twice now, nearly a week apart requesting the same information I gave them on the initial email.
I wish I checked here first before I made the purchase, will never use again.
For anyone reading this, please be wary of this company.
Expensive mistake
I rather foolishly placed a large order but the patches are not fit for purpose. They peel off and the design on them fades after a couple of days. An expensive mistake.
These patches are awful!!!!! Burnt skin
These patches are awful!!!!!! Just removed one from sons arm as his Omnipod was due to be changed and his skin has been burnt!!! First time using these patches & Never again will I b ordering of this site. I expected better with the prices they charge for the patches!
No sign of item, and poor customer services
ordered over 4 weeks ago, and paid extra for quicker delivery, No sign of item, tracking number invalid on Royal Mail website, have emailed customer services 4 times and nobody responding to my emails, wouldn't recommend this company, and will not be using again.
Best patches ever!
Dissapointing
Really dissapointed with these patches. They promise a lot and deliver very little.
The designs are cute and fun but the practicality of the patches is terrible.
I have a Libre 2 sensor and applying the patch was not only difficult but also useless. The centre of the patch comes off and offers no protection at all. The instructions were not very clear and the patches kept coming off even though I followed the instructions exactly as they said.
I had to replace them every 2 days which is not what is advertised and they left my skin red and blotchy.
Terrible product, you can get better ones on Amazon.... I wouldn't bother with these, first and last time for me.
Terrible!!
Terrible!!! I was attracted to the pretty designs, especially when my Dexcom is on show now we have the warmer weather. It’s disappointing that it’s email ‘support’ instead of the phone first of all! It takes ages for a reply. I can only get about 7-9days wear out of the patches before they start to lift around the edges! They say it’s 21days, which is rubbish!!! I’ve been told numerous times it’s the way I’m applying it. My partner does it for me and we follow all of the instructions. I feel silly now I’ve put in another order after reading these comments, like another person said….negative reviews get deleted! Please could somebody recommend another reliable company to use. Thank you.
Another inadequate company...
Another inadequate company benefitting off diabetes....
I placed an order for some under patches for my daughter and when they arrived (over a week later) I realised they do not fit the purpose. I realise they were poorly described and this is what led me to order the incorrect item. Their support process is a huge disappointment...having to play email tennis rather than a chat or phone number where this can get resolved in one go... Instead I'm left fuming getting a response every other day. A week after I sent the initial email still not resolved and I'm £15 poorer with no resolution. I don't recommend this company based on my first (and last) experience.
Previously brilliant; more recently less so
For the first few years using Type One Style I had nothing but praise for them. When I first signed up I got what felt like a personal email from the owner welcoming me and offering support aside from just buying products and it felt like a proper decent company who cared.
More recently just over a year ago I wrote to Charlie to say the Omnipod patches are huge especially for smaller children. The patch literally went all the way round my 5yos arm.
He thanked me for highlighting to him, asked me to send a discarded pod and some images so they could put a smaller patch design for children to be selected. He offered to send us some patches of the smaller size to try once they had implemented and when happy he would put to market.
I chased 6 months later to be told it was a huge task and they were most of the way through.
I chased up again today; and feel like I was basically fobbed off.
"We released them to a huge backlash so had to pull them".
Firstly; I don't believe they ever did go on sale. I've previously received spam emails literally daily advertising their products and never seen a smaller design advertised, nor did he make me aware, or send us a test sample, and I feel like my genuine issue with the sizing was taken positively but nothing has come of my feedback which is sad to see.
A real shame it's turned a bit sour with a company who at the heart of it I think do genuinely care but as I can't get patches more discreet for my child I'll be forced to look elsewhere.
Definitely can't recommend
Definitely can't recommend! The quality is super low. There are so many other brands that have a much better product!
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