The croquet mallet that we purchased was of very poor quality. The undercut ends were not square to the main head. It was totally unbalanced. The brass around the head was of such poor quality not... Toon meer
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Brilliant service, trusted in my mistake on Returning and I re- ordered the correct parcel. Everything was spot on with Ubergames Thanks
The Rounders set is of good quality and contains everything needed for quick set up and play. We used it as soon as it arrived as we were due to participate in a community game; having the set enabled... Toon meer
Excellent service and Carrom Board and additional stuff bought. Read reviews intially on amazon, but when I received the Carrom Board, prestine, very high quality finish, worth 200 Pounds, very heavy... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Beautifully Crafted Games for Real Connection At Uber Games, we create premium indoor and outdoor games designed to bring people together. From giant garden games and croquet sets to beautifully made indoor classics, our collection is crafted to encourage connection, conversation and a little friendly competition. In a world that’s increasingly screen-led, we believe in the power of shared, real-life moments whether that’s a summer afternoon in the garden, a wedding celebration, or time spent with family and friends. Based in Surrey, we proudly supply our games across the UK and internationally, helping people create memorable moments wherever they are. Crafted to Be Enjoyed, Built to Last Quality and craftsmanship are at the heart of everything we do. Using carefully selected materials and considered design, our games are made to look beautiful, play brilliantly and stand the test of time season after season. Thoughtfully Made We are committed to continually improving how our products are made. Our team works closely with suppliers to ensure materials are responsibly sourced, with a growing focus on sustainability and ethical production. Made for Every Occasion From relaxed family time to large-scale events, Uber Games brings people together. Our games are a popular choice for weddings, garden parties and corporate events creating moments of interaction, laughter and shared experience across all ages. We’re proud to have worked with leading names including Harrods, National Trust and Hilton, alongside iconic venues, wedding partners and global brands including Kensington Roof Gardens, Exclusive Collection, The Wedding Shop, Prezola, The Wedding Present Company, Secret Cinema, Pimm's, Guinness, Diageo, Britvic and McDonald's, who trust us to enhance their guest experience through play.
Contactgegevens
1 Tannery House, Tannery Lane,, GU23 7EF, Send, Verenigd Koninkrijk
- 0208 123 6812
- sales@ubergames.co.uk
- ubergames.co.uk
3,7
Gemiddeld
142 reviews
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Croquet set very good - trolley less useful; excellent service
The wooden croquet set is really good. However, in our view the trolley doesn't work very well as the sticks fall out when you move it. The staff at the company were very helpful and efficient in sending the set to us before a planned party.
18 juli 2016
Review zonder uitnodiging
Croquet set order
I liked the web site but was charged delivery initially when it should have been free. I think you should include a rule book with croquet sets.
15 juli 2016
Review zonder uitnodiging
Antwoord van Ubergames.co.uk
Hello James. Thank you for the feedback. There was a glitch on the website at the time of you placing your order but I believe my colleague on livechat sorted this for you straight away and you were able to order with no extra delivery charge. We do not currently include a rule book with our croquet sets as the instructions are easily available online but this could be something that we look into. Best wishes, Kate
Great product, great service
Bought hard wood tumble tower. V good quality bricks and bag. Requested specific day for delivery via email and product turned up on time as promised. Would definitely use them again.
15 juli 2016
Review zonder uitnodiging
Thrilled
I bought this item as I've been after a wooden garden game like this for years. If arrived quickly, well packaged and the item is even lovelier than the pictures allow for. We used this at our wedding and it was a huge hit. Would highly recommend both the company and product.
30 mei 2016
Review zonder uitnodiging
Good products, fast delivery.
Have used this company before and am happy with their service and products.
28 april 2016
Review zonder uitnodiging
Simply excellent....
I was afforded excellent customer service from the beginning of my involvement with this company, right the way through to the very end. I bought several pre-used games and found them all to be complete and in excellent condition. My order was very slightly wrong, but the error was promptly and satisfactorily corrected by the very efficient staff. International postage was extremely reasonable too. I would highly recommend this company - and particularly Kate, with whom I dealt - to anybody who asked for my opinion.
14 januari 2016
Review zonder uitnodiging
Excellent website and speedy service.
Initial search was easy via a great website and straight forward ordering process. The item arrived in good time with excellent communication throughout.
9 december 2015
Review zonder uitnodiging
Great Service
From start to finish a seemless transaction, would definately recommended...
9 december 2015
Review zonder uitnodiging
Good quality product
Quality of product is good. I think worth it. Ply seem to be good quality, time will tell
8 december 2015
Review zonder uitnodiging
BAD CUST SERVICE, FULL OF LIES AND EXTREMELY RUDE! DISGUSTED
ORDERED A CARROM BOARD & BAG. WAS PROMISED DELIVERY ON FRIDAY 6TH NOV. RECEIVED SEVERAL EMAILS AND TEXT MESSAGES CONFIRMING DELIVERY. TOOK THE DAY OFF TO WAIT FOR MY ITEM TO BE DELIVERED. ITEM NOT ARRIVED SO I CALLED THEM ONLY TO BE TOLD MY CARROM BOARD WILL NOT BE DELIVERED TODAY. SPOKE TO ROB WHO WAS POLITE AND APOLOGISED, BUT THEN SPOKE TO CUSTOMER SERVICES (KATE) AND A MANAGER/DIRECTOR (NEIL) WHO WERE BOTH EXTREMELY RUDE, RAISED TONES, DIDN'T INITIALLY ACCEPT THAT IT WAS THEY'RE FAULT, TRYING TO GET ME OFF THE PHONE ASAP, TRYING TO FORCEFULLY CANCEL THE ORDER... OVERALL THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE. NOW I HAVE TO BOOK ANOTHER DAY OFF AND WAIT FOR MY ORDER. EXTREMELY DISAPPOINTED WITH THIS COMPANY. APPALLING!
6 november 2015
Review zonder uitnodiging
Antwoord van Ubergames.co.uk
This customer ordered two separate items and the emails/texts he refers to related to one of these items that was successfully delivered on time. Unfortunately our delivery company had failed to collect the second package from our warehouse the previous day. We took full responsibility for this and apologised many times and offered to upgrade the delivery to a weekend service or deliver on any day that was convenient to our customer. Unfortunately the customer was still demanding delivery on that day which was not physically possible and became very aggressive on the telephone and would not listen to what we were trying to explain. We even offered to cancel the order and refund the customer in full if this was his preference. In the end it was agreed that we would deliver the item on Saturday and it is currently showing as out for delivery between 12.14 and 13.14.
No instructions with plastic chess board
Despite it apparently being a very simple matter to assemble the plastic outdoor chess board I purchased recently I have still not mananged to do it. I end up with 8 or so wrong handed tiles which do not fit into the 56 I have managed to assemble. Is there a correct way to do it in which case why isnt there a simple explanation of the method with the goods? Alternatively if it is so simple that only I cant complete this simple task ;why do I end up wtih incompatable tiles? Or is it possible that there are different handed tiles and i've got some wrong ones in my set? I had no intention of making this complaint believing that I would crack it eventually, but your Review invitation gives me a suitable oportunity. (and of course for you to respond). I'm perfectly happy with the goods but surely assembling the board should be either completely straightforward and obvious which I expexted, or not, in which case an instruction slip should be provided.
6 november 2015
Review zonder uitnodiging
Antwoord van Ubergames.co.uk
Hi John. Thank you for taking the time to leave a review. At the moment, we do not include instructions on how to put the board together but it is something we are looking into. We do have them available should a customer contact us to ask. I will send them over to you by email now and hopefully it will make it much easier to work out! Best wishes, Kate
Garden croquet set
Product was wonderful. Fantastic service & delivery
5 oktober 2015
Review zonder uitnodiging
Pro Croquet Set
Very satisfied with the product delivered and customer service provided.
3 september 2015
Review zonder uitnodiging
Very good quality product and very fast service
I bought a Carrom Board (Tournament) from Uber Games. I placed order on 30th July 2015 and it was delivered at my home address in Suffolk on 31st July 2015. Amazing speedy delivery. The quality of Carrom Board is really amazing. 5 starts for quality and service.
19 augustus 2015
Review zonder uitnodiging
excellent service
Prompt service not long to wait before our game arrived.
17 augustus 2015
Review zonder uitnodiging
First class qualty
Good quality first class service goods received packed excellent
17 augustus 2015
Review zonder uitnodiging
Garden Croquet Set UG105
I was looking for a replacement set for my 25 year set which had broken mallets and very rusty hoops.
My set arrived with free delivery including four new mallets the next day and after one week of using the new set with my wife, daughter, son in law and two grandkids I am very impressed with the quality and sturdiness of all the component parts. I would certainly recommend UBER games to anyone looking for a croquet set.
5 augustus 2015
Review zonder uitnodiging
Excellent
Great support and immediate delivery ....need to notify status of delivery. ...which is my recommendation.
4 augustus 2015
Review zonder uitnodiging
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