The croquet mallet that we purchased was of very poor quality. The undercut ends were not square to the main head. It was totally unbalanced. The brass around the head was of such poor quality not... Toon meer
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Brilliant service, trusted in my mistake on Returning and I re- ordered the correct parcel. Everything was spot on with Ubergames Thanks
The Rounders set is of good quality and contains everything needed for quick set up and play. We used it as soon as it arrived as we were due to participate in a community game; having the set enabled... Toon meer
Excellent service and Carrom Board and additional stuff bought. Read reviews intially on amazon, but when I received the Carrom Board, prestine, very high quality finish, worth 200 Pounds, very heavy... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Beautifully Crafted Games for Real Connection At Uber Games, we create premium indoor and outdoor games designed to bring people together. From giant garden games and croquet sets to beautifully made indoor classics, our collection is crafted to encourage connection, conversation and a little friendly competition. In a world that’s increasingly screen-led, we believe in the power of shared, real-life moments whether that’s a summer afternoon in the garden, a wedding celebration, or time spent with family and friends. Based in Surrey, we proudly supply our games across the UK and internationally, helping people create memorable moments wherever they are. Crafted to Be Enjoyed, Built to Last Quality and craftsmanship are at the heart of everything we do. Using carefully selected materials and considered design, our games are made to look beautiful, play brilliantly and stand the test of time season after season. Thoughtfully Made We are committed to continually improving how our products are made. Our team works closely with suppliers to ensure materials are responsibly sourced, with a growing focus on sustainability and ethical production. Made for Every Occasion From relaxed family time to large-scale events, Uber Games brings people together. Our games are a popular choice for weddings, garden parties and corporate events creating moments of interaction, laughter and shared experience across all ages. We’re proud to have worked with leading names including Harrods, National Trust and Hilton, alongside iconic venues, wedding partners and global brands including Kensington Roof Gardens, Exclusive Collection, The Wedding Shop, Prezola, The Wedding Present Company, Secret Cinema, Pimm's, Guinness, Diageo, Britvic and McDonald's, who trust us to enhance their guest experience through play.
Contactgegevens
1 Tannery House, Tannery Lane,, GU23 7EF, Send, Verenigd Koninkrijk
- 0208 123 6812
- sales@ubergames.co.uk
- ubergames.co.uk
3,7
Gemiddeld
142 reviews
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Heeft 85% van zijn negatieve reviews beantwoord
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good product and less than 24hours ordering to delivery excellent
ordered a croquet set, 11.30 am. delivered next day 10.30am excellent service. was well packed and great quality, thanks.
4 augustus 2015
Review zonder uitnodiging
Great Product and service
Ordered a Pro croquet set and extremely pleased with product. The delivery service was fast and efficient.
1 augustus 2015
Review zonder uitnodiging
Excellent customer service
I had reason to contact Uber games to report a problem. This was handled
extremely well and a replacement for a damaged item was in the post the same day. I would certainly recommend the company and will use again.
27 juli 2015
Review zonder uitnodiging
Usually Very Good
My Latest order arrived wrong due to a picking problem I guess, someone didnt read the paper work I guess. Anyway after a phone call my problem was solved in no time, goods were delivered the next day as promised!
Thanks
27 juli 2015
Review zonder uitnodiging
Giant pick up sticks
Great game in sturdy carry bag, strong sticks and real good fun!
20 juli 2015
Review zonder uitnodiging
Excellent service, great product.
First class customer service and a high quality croquet set. Unqualified recommendation.
2 juli 2015
Review zonder uitnodiging
Good quality and service at a reasonable price
The double set of ladder golf and family croquet set arrived promptly. The only criticism I have is that the croquet set was not packed as well as it could have been and the plastic clips did not survive the rough handling in transit evidenced by the damaged packaging. Replacement metal clips were received promptly in a couple of days of notifying customer services.
15 juni 2015
Review zonder uitnodiging
excellent service
I ordered a croquet set.
It arrived quickly and is of good quality.Happy to recommend.
13 juni 2015
Review zonder uitnodiging
First time buyer
Was very impressed with the ease of the sight and the delivery was on time also kept informed by delivery company. Will definitely use this company again.
1 juni 2015
Review zonder uitnodiging
Overall poor
Firstly great response from Kate Taylor to an issue
However. Package arrived damaged with parts missing. Quality of the croquet stand is poor and the photo instructions are dreadful. Too dark and indistinct. And not particularly clear. First use of one of the mallets and the head came off. Not a good start overall extremely disappointed
26 mei 2015
Review zonder uitnodiging
Antwoord van Ubergames.co.uk
Hi Ronnie. Thanks for the feedback and sorry to hear about the issues you've had with the products that you ordered. If you could email Kate at sales@ubergames.co.uk with a photo of the mallet head we'll definitely get this sorted for you ASAP. The quality of the mallets is obviously of uppermost importance to us as we sell hundreds of croquet sets and mallets ever year and ensuring this level is maintained is taken very seriously. Look forward to hearing from you and rectifying the situation ASAP. Apologies once again. Phil
Very good service
Easy ordering, clear communication on delivery date, arrived on time. Excellent service.
18 mei 2015
Review zonder uitnodiging
Everyone loves this game
I bought a Carrom board set for my good friend, for his birthday. He hails from Delhi and had not played since leaving India. The gift is a great success .
14 mei 2015
Review zonder uitnodiging
Great Price & Quick Delivery
very competetive price and delivered very quickly...BOOM!
12 mei 2015
Review zonder uitnodiging
The service slighty on the slow side but no complaints
The products arrived in good order well packed items as described .
Overall no compliants . staff helpful in fufilling order ,
11 mei 2015
Review zonder uitnodiging
Uber Pro croquet mallet
Uber were very helpful when I called, the mallet arrived next day and was great quality- v. Pleased all round
11 mei 2015
Review zonder uitnodiging
lawn croquet set
excellent quality croquet set, but the packaging was damaged and split open when I received it
2 mei 2015
Review zonder uitnodiging
Antwoord van Ubergames.co.uk
Hi Brian,
Thanks for dropping us a review and glad that you're really happy with the croquet set. We're very sorry that the packaging wasn't up to your expectation on delivery. Sometimes it does get damaged in transit but we always want it to meet customers expectations. If you could let me know your order number I will take it up with the courier company to ensure it doesn't happen again.
Thanks again and enjoy the summer ahead.
Uber Games Team
Excellent service
We have just purchased a set of Giant Outdoor Chess pieces. From initial telephone enquiry to order placing to delivery service was excellent and prompt.
21 april 2015
Review zonder uitnodiging
Excellent products and service
I've ordered both the Giant Chess and Croquet. The quality of both products is excellent and the customer has been equally good.
I'd thoroughly recommend Uber Games.
16 maart 2015
Review zonder uitnodiging
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