I have purchased two of these tooth brushes in the last few years and can honestly say they are the best dental products I have ever purchased. I have previously used far more expensive electric toot... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Suzanne and Augustina were very helpful in sorting out a replacement for my toothbrush! I already have sent my glowing review for my toothbrush when I originally bought it but I thought the customer s... Toon meer
Bedrijf heeft geantwoord
Service was great. Arrived as expected and was pleased to get a good offer so I could try additional products. A little annoyed by follow on 'upselling' emails. Not convinced that the whitening stri... Toon meer
Bedrijf heeft geantwoord
Wonderful toothbrush, however £20 for a new charger is extortionate. You have to buy that specific brand because universal chargers don’t cover the Spotlight brand due to the round connection. Hence... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- Schoonheidswinkel
- Cosmetische tandarts
- Tandheelkundige benodigdheden winkel
- Gezondheids- en schoonheidsartikelen winkel
- Tandenbleekservice
Over Spotlight Oral Care UK
Geschreven door het bedrijf
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contactgegevens
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ierland
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
4,2
Goed
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Service was great, unsure on products
Service was great. Arrived as expected and was pleased to get a good offer so I could try additional products. A little annoyed by follow on 'upselling' emails.
Not convinced that the whitening strips have made any difference but will continue to use the other products and may buy more depending on if they seem to help.
20 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you for your honest review! We’re so pleased to hear you were happy with the service, delivery and offer, and we really appreciate you giving some of our other products a try.
We’re sorry to hear you felt there were too many follow-up emails — we’ll certainly take your feedback on board. We also appreciate your comments about the whitening strips and hope you continue to see results as you use them.
Thanks again for taking the time to share your experience!
Antwoord van Spotlight Oral Care UK
Thank you for your lovely review! We’re delighted to hear that you found ordering easy, our delivery time reasonable, and our prices fair. We really appreciate you choosing Spotlight Oral Care and taking the time to share your feedback.
5 star cleaning
The brush cleans so well and gets into all the nooks and crannies leaving my mouth feeling ultra clean.
My dentist has also commented on the excellence of my oral care.
29 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you for your fantastic 5-star review! We’re delighted to hear that your toothbrush is leaving your mouth feeling ultra clean and reaching all those hard-to-reach areas. It’s wonderful to hear that your dentist has also noticed the excellence of your oral care. Thank you for choosing Spotlight and for sharing your experience!
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review, Ugne! We’re delighted to hear that you’ve had such a positive experience with our customer service. We truly appreciate your kind words and support!
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review, Christopher! We’re delighted to hear you had such a positive experience with our customer service. We really appreciate you taking the time to share your feedback.
Like the product, found a good deal
Good product (that i already use), excellent delivery process. Found free delivery, with a code, so more affordable to buy several tubes
28 augustus 2026
Antwoord van Spotlight Oral Care UK
Thanks so much for your lovely feedback! 😊
We’re delighted to hear you’re happy with the product and delivery, and that you managed to grab a good deal too!
I have been using Spotlight products…
I have been using Spotlight products for years and have never had an issue with any irritation of the gums . The products are excellent. The customer service is excellent. I will continue to buy Spotlight products as I highly recommend their toothpastes, toothbrushes and tooth powders .Thank you ,Spotlight xxx
27 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely message! ❤️
It’s so nice to hear you’ve been using Spotlight for years and have had such a great experience with our products and customer service.
We really appreciate your continued support and recommendation. 😊
Ordered one of their water flossers
Ordered one of their water flossers, and it packed in after about 2 months (completely stopped working).
To their credit the customer service team sent me a new one, but then that one also was reduced to about 5 mins of battery life after a month.
I received a full refund, but I'm honestly convinced that their water flosser products are inherently faulty and designed for obsolescence.
1 mei 2026
Antwoord van Spotlight Oral Care UK
Hi Liam, thanks for sharing your experience. We’re really sorry the Water Flosser let you down, especially after having the same issue with the replacement. We completely understand how frustrating that must have been.
We’re glad we could arrange a full refund for you, and we’ll pass your feedback on to our team.
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review, Inars! 😊 We’re delighted to hear you’re happy with both our products and service. We really appreciate your recommendation!
Great thankyou
25 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you so much! 💙 We’re delighted you’re happy with your experience and really appreciate your support!
Expensive replacement heads
I found that the base was too narrow leading to instability.
The Battery must be small capacity because it lasts a lot less time than my wife's Oral B.
Replacement heads are very expensive.
Having said all that it works fine for me.
21 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you very much for taking the time to share your feedback with us Sheila. We really appreciate your honest comments regarding the base, battery life and replacement head pricing.
We’re pleased to hear that, despite these points, the toothbrush is working well for you. Your feedback is genuinely valuable and will be shared with our team as we continue to improve our products and customer experience.
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review, Isa! ❤️ We’re delighted to hear that you’ve noticed a difference in your teeth and that you’re happy with the product.
I'm so happy with this whitening powder…
I'm so happy with this whitening powder I can see the difference in after 1 use it's nice to see some white in my teeth again. Delivery was less than 1 week & customer service are fantastic & helpful.
20 april 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review, Tasha! ❤️ We’re so happy to hear you’re already seeing a difference after just one use of our whitening powder! ✨ It’s also wonderful to hear that you were pleased with the delivery and our customer service. We really appreciate your kind words!
The customer service is excellent and…
The customer service is excellent and the team responded to an issue I had very quickly. Excellent service.
17 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your wonderful review! We’re delighted to hear that our customer service team was able to resolve your issue quickly. We really appreciate your kind words and support! 💗
Great service and products
7 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review! We’re delighted to hear you’re happy with both our service and products. We really appreciate your support! 💗
Delivery error problem resolved quickly
My original order was wrongly delivered by the courier.
The Spotlight team reviewed my feedback and promptly implemented a replacement order which was delivered quickly.
Excellent service.
16 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for taking the time to leave us such a lovely review! 😊
We’re really pleased to hear that we were able to resolve the delivery issue quickly and get your replacement order to you without further delay.
We really appreciate your kind words and your support of Spotlight Oral Care. 💙
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review! We’re delighted to hear you enjoyed the taste and are happy with the results. 😊
We really appreciate your support!
Very happy with my purchases ,good…
Very happy with my purchases ,good quality as always,quick delivery
14 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely feedback J! We’re delighted to hear that you’re happy with your purchases and that you continue to enjoy the quality of our products. It’s also great to know your order arrived quickly!
Items as described
As described. Delivery was a bit slow (they said shipped really quickly and then it didn't get to the delivery company for a few days).
2 augustus 2026
Antwoord van Spotlight Oral Care UK
Hi Em,
Thank you for your 5-star review! We’re delighted to hear that your items arrived as described.
We’re sorry that the delivery took a little longer than expected and appreciate your patience. We’ll certainly take your feedback on board as we continue to improve our delivery experience.
Thanks again for choosing Spotlight Oral Care! 💚
Diaa dayppointed at customer service assumed the replacement heads would…
I assumed the replacement heads would all be the same fit and I couldn’t remember what my spotlight toothbrush was so I just ordered replacements. The ones that arrived didn’t fit but I had to open one to see of course. I was disappointed with the customer service. I felt like I was made to feel stupid for ordering the wrong ones and that if they were opened they couldn’t be exchanged. I had to open them to find out they didn’t fit. I’ve returned them for an exchange and am still waiting to hear what they say. I’m disappointed at the response as I have worked in customer service for many years and this fell short. Still waiting to hear so let’s see!
28 juli 2026
Antwoord van Spotlight Oral Care UK
We’re very sorry to hear about your experience and apologise for the frustration caused. A member of our Customer Service team will reach out to you directly to help resolve this.
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