I have purchased two of these tooth brushes in the last few years and can honestly say they are the best dental products I have ever purchased. I have previously used far more expensive electric toot... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Suzanne and Augustina were very helpful in sorting out a replacement for my toothbrush! I already have sent my glowing review for my toothbrush when I originally bought it but I thought the customer s... Toon meer
Bedrijf heeft geantwoord
Service was great. Arrived as expected and was pleased to get a good offer so I could try additional products. A little annoyed by follow on 'upselling' emails. Not convinced that the whitening stri... Toon meer
Bedrijf heeft geantwoord
Wonderful toothbrush, however £20 for a new charger is extortionate. You have to buy that specific brand because universal chargers don’t cover the Spotlight brand due to the round connection. Hence... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- Schoonheidswinkel
- Cosmetische tandarts
- Tandheelkundige benodigdheden winkel
- Gezondheids- en schoonheidsartikelen winkel
- Tandenbleekservice
Over Spotlight Oral Care UK
Geschreven door het bedrijf
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contactgegevens
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ierland
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
4,2
Goed
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Further update after visiting my…
Further update after visiting my dentist: I’ve had the worst built they’ve seen in years and stains on my teeth, which had never happened before. Unfortunately I will stop using the product and go back to more established brands and products.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care UK
Hi Carmen,
Thank you for providing your email address. We’re very sorry to hear about your experience and understand your concerns, especially following your visit to the dentist.
We’d be very happy to look into this further with you. There can be a number of factors that contribute to plaque build-up and staining, including diet, brushing technique and frequency, existing plaque, saliva and individual oral health, so we’d like to understand your experience in more detail.
Please contact us at info@spotlightoralcare.com with your order details and any further information you can share, and our team will be happy to investigate this with you.
Antwoord van Spotlight Oral Care UK
Thank you so much for your wonderful feedback Helen! We’re delighted to hear that you’re loving your Spotlight toothbrush. We really appreciate your support!
Had an issue with my toothbrush…
Had an issue with my toothbrush charging and they sent me a new one!
9 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your review Sam! We’re delighted we could resolve the issue with your toothbrush and get a replacement sent out to you. We really appreciate your support and hope you continue to enjoy your brushing experience!
I’ve had three emails from Royal Mail…
I’ve had three emails from Royal Mail saying my toothbrush was about to be delivered that day. It still hasn’t been. There is also a discrepancy between the price on the order and the amount taken from my bank account. Not a great experience so far.
7 augustus 2026
Antwoord van Spotlight Oral Care UK
We are really sorry for the continued delay with your toothbrush and for the frustration this has caused.
We see that we are in communication with you and we will try to have this sorted as soon as possible.
Regarding the discrepancy between the order price and the amount taken from your bank account we will be reaching out to take a look at this.
We sincerely apologise that this has not been the experience we aim to provide, and we appreciate your patience while we look into both matters.
Great product great company
Great product great company. I contacted the company about a sonic toothbrush I had purchased from them some time ago. I received an almost immediate reply even though out of hours and after sending some photos they offered to replace it. It arrived today only a few days after my initial contact with them. So pleased as it is a great product. Thankyou so much it is so refreshing to deal with a company that is so helpful.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care UK
Thank you so much for your wonderful feedback Jane! We are happy to hear that you had such a positive experience with our team and that we were able to resolve the issue quickly for you.
The delivery is quick if I arent in…
The delivery is quick if I arent in they leave in a safe place
7 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you for your feedback Maureen! We’re delighted to hear that your order arrived quickly and that your parcel is left in a safe place when you’re not at home. We really appreciate you taking the time to share your experience with us.
Great customer service
Great customer service following a faulty product. I was a little worried about how this would be handled after reading the reviews online but the customer service process was great. I had a faulty toothbrush that had stopped working after about 2 years and I reached out to the team and they were very responsive (getting back within a few hours) and helped me trouble shoot (which did not work sadly), they then sent me a replacement. The whole issue was resolved within a week. Thanks to Breanna and Suzanne for being so responsive and helpful!
6 augustus 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care UK
Thank you so much for your wonderful review! 😊
We’re really glad to hear that Breanna and Suzanne were able to help get everything resolved quickly and that you were happy with the customer service you received.
We’re sorry you experienced an issue with your toothbrush, but it’s fantastic to hear that we could get you back up and running with a replacement within the week.
Thank you for giving us the opportunity to put things right, and for your kind words about our team. They really mean a lot to us! 💙
Amazing staff
Amazing staff! Super quick response and very helpful in resolving the query. I’ve been treated fairly and was sent a replacement toothbrush with extra spares. I couldn’t imagine better service. Truly recommend it!
25 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your wonderful review! 😊
We're absolutely delighted to hear that you received such quick and helpful support from our team, and that we were able to resolve your issue with a replacement and some extra spares.
Your kind words mean so much to us, and we're thrilled that you felt fairly treated and well looked after. Thank you for your recommendation and for choosing Spotlight Oral Care! 💙
A 5* well deserved.
A 5* well deserved.
Beautiful product all the family is happy with the toothbrushes from spotlight oral care😊
4 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you so much, Ana! 😊 We’re delighted to hear that the whole family is enjoying their Spotlight Oral Care toothbrushes. Your 5-star review means so much to us! 🦷✨
Product delivered on time and good to…
Product delivered on time and good to use. But 1 star less for absolutely bombarding me with emails and unwanted promtional campaigns after I placed the order. I just wanted some new heads....
4 augustus 2026
Antwoord van Spotlight Oral Care UK
Hi Nicholas,
Thank you for your feedback. We’re pleased to hear that your order arrived on time and that you’re happy with the product.
We’re sorry to hear that you received more promotional emails than you would have liked. We completely understand how frustrating this can be. We’ll reach out to you by email with a link to unsubscribe from our promotional communications.
Thank you again for taking the time to share your feedback it’s greatly appreciated.
love this product!
love this product!! came so quick as well. my teeth look pearly white
4 augustus 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review! 😊 We’re delighted to hear that you’re loving the product and that your teeth are looking pearly white.
It’s also great to hear your order arrived so quickly. We really appreciate your support! 🦷✨
Answered my email next day and gave me…
Answered my email next day and gave me a link to get the correct heads for my toothbrush very helpful thank you 😁
3 augustus 2026
Antwoord van Spotlight Oral Care UK
Hi Michael,
Thank you so much for your lovely review! 😊 We’re delighted to hear that we were able to help you find the correct replacement heads for your toothbrush.
We really appreciate you taking the time to share your experience, and we’re always happy to help! 😁
Review update
I write further to my recent review in which I said that the toothbrush wouldn't switch on. Spotlight replied and suggested that I should soak the handle in warm water for 15 minutes. I did so, and am pleased to say that it worked.
Antony Chapman
10 augustus 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care UK
Hi Antony,
Thank you so much for taking the time to update your review! 😊 We’re delighted to hear that the warm water troubleshooting step worked and that your toothbrush is now switching on again.
We really appreciate you sharing your experience, and we’re so pleased we could help get you back to enjoying your toothbrush. 🦷✨
Antwoord van Spotlight Oral Care UK
Hi Ashley,
Thank you so much for your wonderful review! 😊 We’re delighted to hear that you’re happy with both the product and our customer service.
Your kind words mean a lot to our team, and we really appreciate you taking the time to share your experience.
Antwoord van Spotlight Oral Care UK
Hi Jan,
Thank you so much for your lovely review! 😊 We’re delighted to hear that you found ordering easy and that your products arrived quickly and well packaged.
We really appreciate you taking the time to share your experience and your support for Spotlight Oral Care.
The pro sonic pink brush is a darker duller pink than appears on the website
The service was fast and efficient
31 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your kind feedback Jennifer! We’re delighted to hear that you found our service fast and efficient.
Excellent service
Excellent service. Every time I place an order my oral care products arrive very quickly.
21 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your wonderful feedback Devon! We’re delighted to hear that you’ve had such a positive experience with our service and that your oral care products arrive quickly every time. We really appreciate your continued support!
Good product and service
Nice sonic toothbrush and replacement heads. It really does feel like a proper clean!
Quick delivery as well.
27 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely feedback!
We're delighted to hear that you're enjoying your Sonic toothbrush and replacement heads, and that you're getting that fresh, thorough clean feeling.
It's also great to know your order arrived quickly. We really appreciate you taking the time to share your experience and your support means a lot to us.
Thank you for choosing Spotlight Oral Care!
We purchased the water flosser…
We purchased the water flosser excellent performance but a slight problem
Spotlight gave excellent customer service without question a new one was posted out
Would definitely recommend
30 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your fantastic review!
We're delighted to hear that you're enjoying your Water Flosser and that our Customer Care team was able to assist you quickly when you experienced an issue.
We always want our customers to feel supported, and we're glad we could get a replacement arranged for you. Thank you for your recommendation and for choosing Spotlight Oral Care!
The shipping was quick and the items…
The shipping was quick and the items where well packaged. I had an issue and needed help from customer support and they where quick, responsive and helpful!
29 juli 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely feedback!
We're delighted to hear that your order arrived quickly and was well packaged. It's also great to know that our Customer Care team was able to assist you and provide the support you needed.
We always aim to make sure our customers have a smooth experience from ordering through to aftercare, so we really appreciate you taking the time to share your kind words.
Thank you for choosing Spotlight Oral Care!
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