I have purchased two of these tooth brushes in the last few years and can honestly say they are the best dental products I have ever purchased. I have previously used far more expensive electric toot... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Service was great. Arrived as expected and was pleased to get a good offer so I could try additional products. A little annoyed by follow on 'upselling' emails. Not convinced that the whitening stri... Toon meer
Bedrijf heeft geantwoord
Suzanne and Augustina were very helpful in sorting out a replacement for my toothbrush! I already have sent my glowing review for my toothbrush when I originally bought it but I thought the customer s... Toon meer
Bedrijf heeft geantwoord
Ordered one of their water flossers, and it packed in after about 2 months (completely stopped working). To their credit the customer service team sent me a new one, but then that one also was r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- Cosmetische tandarts
- Gezondheids- en schoonheidsartikelen winkel
- Schoonheidswinkel
- Tandenbleekservice
- Tandheelkundige benodigdheden winkel
Over Spotlight Oral Care UK
Geschreven door het bedrijf
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contactgegevens
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ierland
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
4,2
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good toothbrush, but horrible email marketing
This is not a review of the toothbrush which I have only owned for 48 hours, but a complaint about the incessant emailing marketing from spotlight. Despite checking the box that asked me if I wanted to opt out of email marketing, despite unsubscribing to every email I received, I'm still getting emails every other day including the email asking me to review spotlight on trustpilot. Ironic, no?
22 mei 2026
Antwoord van Spotlight Oral Care UK
We are sincerely sorry for the frustration and inconvenience caused Jeremy.
Please accept our apologies for this experience. We have now flagged this with our team and will ensure your request is honoured so that you no longer receive these marketing communications.
Thank you for bringing this to our attention, and again, we are very sorry for the inconvenience caused.
Somewhat expensive but probably overall…
Somewhat expensive but probably overall worth it. Toothbrush overall has lasted a while and the heads are of high quality and easy to replace.
28 april 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your honest feedback Mark. We’re delighted to hear that you’ve found the toothbrush durable and that you’re happy with the quality and ease of replacing the brush heads. We truly appreciate your support.
Issue resolved.
Edit: Received replacement brushes 3/6/26 - much appreciated.
Thank You.
Ordered replacement Pro brushes - ORDER #381889UK
Quick delivery but one was bent over like a swayed hair cut…. Email sent with pic on 20th May. Still no reply…. No point putting up an email addy for clients to respond to if you can’t be bothered to use that service.
16 mei 2026
Antwoord van Spotlight Oral Care UK
Hi Rob,
Thank you for getting in touch, and I’m very sorry for the frustration and delay you’ve experienced.
I have reached out to you now via email as we are not able to see a previous email from our side regarding this issue. Please get back to me when you can and we will look into this for you straight away.
Kind regards,
Suzanne
Great product as always
17 mei 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your review 😊
We’re delighted to hear you’re continuing to enjoy our products!
Kind regards,
Suzanne
Purchased my second box of replacement…
Purchased my second box of replacement toothbrush heads recently, fast ordering and delivery, I've found my toothbrush is still of great quality after a few years of use, probably better than most so called big name brands that are overpriced and charge a fortune for the replacement heads, great company and highly recommend
5 mei 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your amazing review 😊
We’re delighted to hear you’re still loving your toothbrush after years of use and that you’ve had a great experience with both our replacement heads and delivery service.
Your support and recommendation truly mean a lot to us!
Kind regards,
Suzanne
Teeth whitening powder
My teeth were slightly discoloured, I could see a difference after using the teeth whitening powder for the first time.
20 april 2026
Antwoord van Spotlight Oral Care UK
Thank you for sharing your experience Amanda! We're delighted to hear that you are happy with your results.
Returns
I ordered replacement heads for my sonic toothbrush expecting to get white ones. I tried calling a number replacements received a different model. The bases were obviously much larger
Not having any information about my model I assume these are for the Pro and not for mine. The heads are still in their original unopened packing
As the are obviously of no use to me I would like replacements to fit mine or a refund
As I don't have access to the internet I do not know what your procedure is and this seems the onply way to contact you as the phone number on the packet is apparently not available
I would appreciate your response
16 mei 2026
Antwoord van Spotlight Oral Care UK
Thank you for your feedback Mr Douglas, and please accept our apologies for the confusion and inconvenience caused.
A member of our customer care team has now responded to your email with the next steps to help resolve this issue. Please refer to that message for further details.
We apologise again for the difficulty you experienced and appreciate your patience while we work to get this sorted for you.
Brightened teeth
Everything arrived well packaged and quite quickly. Ive had the sonic toothbrushes before and now have the Pro sonic toothbrush and some of the tooth powders snd some toothpastes. Teeth are beginning to look much brighter, smoother and stain free!
15 mei 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your wonderful review! We're delighted to hear that your order arrived quickly and well packaged.
Great service in resolving the problem
Great service in resolving the problem. Replacement sent very promptly.
13 mei 2026
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely feedback 😊
We’re delighted we could help resolve the issue quickly for you, and we really appreciate you taking the time to share your experience.
Kind regards,
Suzanne
Arrived within a few days of ordering.
Arrived within a few days of ordering.
Very effective brushing with three different modes. Would recommend it.
14 mei 2026
Antwoord van Spotlight Oral Care UK
Thank you for your wonderful review! We're delighted to hear that your order arrived quickly and that you're enjoying the different features.
Amazing!
Amazing teeth whitening powder. Could see a huge difference after a couple of uses will a hundred percent buy again.
20 april 2026
Antwoord van Spotlight Oral Care UK
Thank you for your fantastic review Elle! We're thrilled to hear you noticed such a huge difference after just a couple of uses. It's wonderful to know you're so happy with the results.
It's great.
My teeth have yellow stains that make me uncomfortable when I smile. I tried a few different teeth whitening as I don't like the idea to go for a treatment. Recently, I got a teeth whitening powder from Spotlight Oral Care to try. It's very good. I saw the stains faded and my teeth are whiter. I feel much more confident when I smile. Happy with the result.
20 april 2026
Antwoord van Spotlight Oral Care UK
Thank you for sharing your experience Mia! We're delighted to hear that you've seen such great results with the Teeth Whitening Powder.
Yes great i think is good
20 april 2026
Antwoord van Spotlight Oral Care UK
We really appreciate your kind feedback Zbigniew!
Had a problem with my replacement…
Had a problem with my replacement charger. The company ended up providing me with a replacement toothbrush. They were very prompt and responsive throughout.
18 april 2026
Antwoord van Spotlight Oral Care UK
Thank you for your wonderful review! We're delighted to hear that our team was able to resolve the issue for you and that you found the process prompt and responsive.
Customer satisfaction is very important to us, and we're pleased we could help.
No effect at all.
11 mei 2026
Antwoord van Spotlight Oral Care UK
We appreciate your feedback Yaroslava. Whitening may vary on different factors. A member of our team will be reaching out to further discuss your experience.
Designed by dentists
My toothbrush, toothpaste, whitener and all the products that i have purchased from these ladies, has had a very positive effect on my teeth. My own dentist and hygienist both noticed the difference in my teeth and gums. Very happy customer
11 mei 2026
Antwoord van Spotlight Oral Care UK
Thank you Jacqui for leaving us this lovely, positive review. We are thrilled that our products have had such a positive effect on your teeth and that your dentist and hygienist have noticed a difference in your teeth and gums. Thank you so much for your support.
Quick prompt processing of order
Quick prompt processing of order
Order arrived quickly as advised
Product working well in my teeth, colour disfiguration not as obvious
17 april 2026
Antwoord van Spotlight Oral Care UK
Thank you Louise for taking the time to leave us this lovely review. We are delighted to hear that the product arrived quickly and is working well for you. We really appreciate your custom.
Fantastic company and excellent…
Fantastic company and excellent customer service. Faulty toothbrush replaced immediately and all other issues and enquiries have been dealt with swiftly and kindly. What a breath of fresh air (or breath! 😁) Will continue to use Spotlight Oral Care UK for all our families dental needs. A+++++++
20 maart 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care UK
We are very grateful for your lovely review and are thrilled to hear that you found the customer care excellent - this means the world to us. Thank you for your custom and support - we really appreciate it.
Antwoord van Spotlight Oral Care UK
Thank you for your feedback, and we’re sorry to hear you’ve experienced an issue with the UV light.
I have reached out to you via email with some troubleshooting steps, and we hope this helps resolve the issue for you quickly.
Kind regards,
Suzanne
Antwoord van Spotlight Oral Care UK
Thank you so much for your lovely review! We’re delighted to hear that your problem was sorted quickly and that you were happy with the service provided.
We really appreciate you taking the time to share your experience.
Kind regards,
Suzanne
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