UKMEDI Reviews 76

Very quick delivery to Ireland .
Have ordered many times from this company.

Abysmal service and breach of privacy. This company will opt you in to postal marketing asking if you want to reorder, with no way to opt out meaning anyone at the same address can see you've ordered medical supplies from them.
Then they'll provide no response to emails, the phone number asks you to email or use the chat and cuts you off. The chat says 'usually responds in a few minutes' but Ieaves you waiting for hours without a response. Avoid and go elsewhere if you value your privacy, or expect halfway decent customer service.

Dpd seems to have lost my package so I emailed ukmedi about it twice. First day, refund issued for delivery, second time they sent out a replacement shipment.

This is amazing customer service as youve now gained a long term loyal customer

Cheap and quickly delivered. People here are complaining about paying pennies for sterilised needles 🤣, any cheaper and it would be free

Expensive postage costs for what was advertised as “sterile insulin syringes”, only to receive a bag of 10 loose syringes, so once opened are no longer sterile. When I scanned the bar code the description came up as they should be in individually wrapped and in a box! Avoid.

Speedy delivery to Ireland! I expected my items to arrive at the end of the year due to the busy Christmas season, but to my delight, they arrived today. I ordered syringes and needles for my cats, I begged some from my vet to keep me going, but now I can use my own. Thank you so much, I’ll definitely be back.

Ordered my product mid October and never arrived, contacted them 4 weeks later and they sent out product again which also still hasn't arrived and no satisfaction from them other than " its moving through the system". Have ordered off them before but never again.

I do not recommend this company, try their competitors, as their prices are a rip off! Completely disappointed!

First time ordering, able to order small quantities of needles for practice training. Excellent price and really quick delivery.

The item arrived promptly and was securely packaged. The item was as described. I was pleased overall with the company

Website and online ordering procedure easy to use, competitive product cost and delivery charge, quick to door delivery, product quality perfect every time, thoroughly recommended.

Very easy to order and quick delivery very happy with my experience and will order again

Prompt and efficient service

Ordered 10 pack syringe with needle. Extremely poor quality needle bent whilst drawing up medication

Great service great delivery the only issue is the Gehwol Callus softener should come with a foamer bottle as per Gehwol’s own website as you can’t apply it unless you have this bottle as it needs to be foamed. . I inquired but was told they don’t do this with the softener so you can use it.

Great service and received my goods in good time . Excellent 👍

I seem to have got boxes of needles that differ slightly. I have been sent one box of BD Plus and 5 boxes of BD Ultra. It looks like BD Plus are better, tho to be honest I'm not sure which I ordered. I didn't even realise there are 2 kinds, as BD's packaging could be clearer.

Product arrived earlier than had been stated when ordering and was exactly what had been ordered.
Did not have to buy 100 of the items as is required on many sites, just the 10 that were required.

I was delighted to find the oral syringes I needed on your extensive website. My order was dealt with promptly and the syringes arrived ahead of scheduled time. I would certainly recommend this company.

The items I ordered were sent in a thin cardboard box with no packing. Unsurprisingly, the box split open in transit. Some of the contents could easily have fallen out or be damaged. The i-gels that were sent were the basic i-gel and not the i-gel Resus pack which was illustrated on their website and was what I wanted. I understand that since complaining, the Resus pack photo has been removed from the website. Finally, I ordered two 20G cannulae and was sent three.