UKMEDI Reviews 76

We made an order more than two weeks ago, but unfortunately, the order was sent to the wrong address. Surprisingly, the company didn't even offer an apology for this mistake. After providing the correct address, they assured us that the package would be sent out immediately, prioritized with utmost care. Disappointingly, not only did I never receive the package, but the company also failed to acknowledge the previous communication or provide any updates via email.

In light of these issues, I decided to request a refund, which they processed without addressing the inconvenience they caused. The lack of acknowledgment or apology for the inconveniences is disappointing and reflects poorly on their customer service.

Very fast and efficient service, they have everything you need

I always find this website the best for medical things that are hard to get elsewhere. I needed catheter tip syringes and this was the only website I could find them. Most are very good prices for items and all in all I've never had any issues. I will definitely shop here again!

Order arrived, would recommend

Items arrived the very next day and quality is 10/10

Never left a review for anything ever before but UKMedi delivers everything you need very quickly, unboxed in discreet packaging - absolutely great service

I've purchased from UKMEDI 3 times, 1st class products, and had no problems with delivery and discrete delivery

This company and staff are superb. In reference to my order (#13343) which I placed after 4pm yesterday I asked if a special effort could be made to send my order out the same day as I needed it ASAP.
I received a positive response almost immediately saying that they would get my order sent out yesterday and I am delighted with the fact that I received it this morning (the following day)!

Couldn't ask for better! I received a friendly, helpful and professional service.

Absolutely 5***** and many thanks to Robbie and the team!

I wanted to find a new supplier for needles etcc. I found this company. I rang to ask when some needles would be back in stock. They answered very quickly and the guy was friendly and helpful. I placed an order. Goods arrived within 2-3 days. Easy website to navigate around. Will deffo use again.

So many business's in this industry over-complicate the order of these products, UK-Medi has made it easy for me, and a super fast delivery turn around - Thank you.

Ordering was easy and arrived quickly. Great product, great service

Excellent service and super quick delivery. Highly recommend!

Great experience all the way through.
From using the well designed website, to dealing with customer service when I needed extra advice.
Ordering was safe, easy and efficient.
Well done and be sure I'll be ordering again!

Great products, amazing, professional service, very happy.

Had a few questions about what I needed for my first cycle, Robbie was very helpful answering all of my questions helping put my mind at ease. Everything was well packed and came quickly despite the Christmas post. Thanks :)