UltraFix Appliance Repair  Reviews 

Nadir was my technician today and he was so polite! He took his shoes off at my front door (snow and snow melt everywhere) so this really stood out. Our dryer broke and needed a new belt and he even help me figure out which plug on my breaker box was for the dryer (old condo). He was very nice, worked fast, and helped tremendously.

Very professional and knowledgeable. Was able to get an appointment very quickly and dryer was fixed in a very timely manner. Highly recommend!

Shahlar gave me a time estimate as to when he would arrive n arrived on time. He was very efficient and explained the problem and a general estimate which made my ultimate decision easy. Thank you Shahlar. Well Done.

Elmir has been to my house twice now to address a defective microwave. He was thorough in his diagnosis and was succinct in his plan moving forward! I would recommend using UltraFix and if you are in the Pittsburgh area I would ask for him to do your repairs.

Dmytro was very professional upon arriving at my house. He diagnosed the issue and gave me the quote for parts and labor. I made the decision to replace the appliance, but that does not reflect on his performance.

Great guy, super friendly. Keeps a clean work area, and cleans up afterwards. Professional and courteous.

Elmir was very efficient and professional. It took less time to install the part than I anticipated. He also was very upfront regarding the cost of parts and labor.

Had a couple of issues with my Samsung refrigerator which Ali handled quickly as well as cleanly. I asked a lot of questions and he answered them so that I knew exactly what was going on.

Making an appointment was quick and easy. My technician Gadzhi was thorough and found the issue. He explained what needed to be repaired. He did the job and cleaned up after himself. He is professional and thorough. I highly recommend Ultra Fix and Gadzhi.

Sadiq...the technician showed up promptly late in the evening to attend to our non-working refrigerator. He came to the house, diagnosed the problem, informed us of the total cost and came back the following day as promised to complete the job in less than 90 minutes. Great job, Sadiq!

Was very friendly and knowledgeable. Fixed the problem made the dryer work for my wife while ordering the part to replace. Very happy

UltraFix provided dates and times to choose from based on your availability. Text message updates were provided with information for service. Text messages were also sent when Repair Technician was on their way to the location along with ETA.

Vlad came out and diagnosed the washing machine and the faulty part that needed to be replaced. He explained what needed to be done and how much the total cost would be for parts and labor. He informed us that part delivery would take about 3-4 days. Vlad returned to replace the part and tested the washing machine. Vlad was very professional and answered all my questions.

I would recommend UltraFix as well as Vlad for your appliance repair needs.

Illia my technician came and diagnosed my refrigerator and had parts ordered and installed with minimal wait on parts! He was extremely professional, polite, considerate and friendly even with my dog! I would recommend him and the company above all others.

Quick diagnosis and excellent service by Khalid. He diagnosed a problem with my Bosch dishwasher on Saturday, quickly ordered and then installed a new water pump on Tuesday. We were without our workhorse dishwasher for only two days. The only negative was the charge for the part. I later found it online at a quarter of the price I was charged.

We needed service on our oven, Vlad was able to come by the same day and do the proper repairs in a short amount of time. Highly satisfied with the overall experience, would highly recommend to anyone. Thank you!

1 Star – Avoid This Company

I had an absolutely terrible experience with UltraFix and feel completely scammed.

They sent a technician named Vlad to look at my dishwasher (not powering on) and microwave drawer (not heating). He was in my home for less than 10 minutes and did not open or inspect either appliance internally. Without doing any real diagnostics, he claimed:

The dishwasher “needed a new computer”

The microwave “needed a new magnetron” and would take 2 hours to fix

I pointed out that the GFCI outlet was tripped, the plug looked burned, and there was no power at the outlet at all. When I asked how he could possibly diagnose a bad computer with no power, he couldn’t explain it, opened Google Translate, and wrote that he “knows his job” and “doesn’t need to look inside.”

That’s not diagnosing — that’s guessing.

For the microwave, he claimed he could tell the magnetron was bad “by the sound.” There was no sound.

Despite knowing something was off, I paid the $168 service fee.

After he left, I inspected the dishwasher plug myself. It was clearly burned/shorted. I went to Home Depot, bought a $5.98 replacement plug, replaced it myself — and the dishwasher turned on immediately and works perfectly.

So:

The dishwasher did NOT need a new computer

The unit wasn’t even getting power

The tech completely missed an obvious electrical issue

He tried to sell me an expensive, totally unnecessary repair

This felt like either extreme incompetence or an outright attempt to scam me.

I will be requesting a full refund and will be attaching photos as proof. This was one of the worst service experiences I’ve had. Do not trust this company to properly diagnose anything.

I m trying to contact anyone from this company no one respond , please call me as soon as posible (954) 459-1644

Beware, do not use this company. I wish I checked the Better Business Bureau website before I used them. You will find multiple complaints against them. Our dishwasher was working but we noticed sometimes the soap pod wasn’t fully ejecting and it needed a new spray arm. Their initial technician came, ordered the wrong part, collected 50% of what was owed and left. About a week later, a second technician named Chingiz came, installed the wrong part, collected the remaining balance, turned our dishwasher on to cycle and told me he “wasn’t going to wait because it would take too long and to call him if there were any problems.” The dishwasher didn’t fully cycle, when I opened it, the digital display panel short circuited and would no longer turn on. I called the company right away and requested for the tech to come out again. He returned the following day and acknowledged that this was their error and that they would replace the display panel at no charge to us. I then called the company two days in a row requesting to speak with a manger but they would not return my calls. My husband called and they finally put him through to a manager who told him they would only reimburse us for the parts ordered or we could wait 9-10 months until the part they needed to come in to fix our dishwasher. They wouldn’t reimburse us for the service fee and damage they caused to the dishwasher. At the time we bought our dishwasher they were $800 dollars now the same model is $1200.

Next, I naturally left a poor review on Google. The owner responded to my google review encouraging us to call customer service again to come to a reasonable agreement. This was only to save face online. When I called again, the outcome was exactly the same except the manager then blatantly lied and told me the technician said our digital display was faulty. They lied to fit their agenda and accepted no accountability for their mistake. I reported them to the Better Business Bureau. I hope this review helps folks avoid what we went through!

Showed up to respond to a D90 code on our LG dryer. Technician told my wife to make sure she cleans the lint out - ran the dryer for 5 minutes then left - gave us an 85 dollar service fee. Low and behold - when we got an actually competent tech out from a different company - the vents were disconnected and blocked and had actual issues. Don't use them - they dont send certified techs, are rude, and overpriced. Save your money and get someone who can actually fix your problem.

Service was excellent. The technicians were very knowledgeable and quickly and efficiently diagnosed the problem with my dryer. They had to order a part and then a second part, but did not charge me any more than the original agreed-upon price. I would definitely use them again!