Uniform Direct Reviews 985

Quick dispatch as always , very pleased with the service thank you again

Very quick delivery

Having made an online order for my daughters new senior school uniform I needed to exchange a few items which I'd guessed sizing for. Shayla in the West Byfleet store couldn't have been more helpful, she quickly sized up my daughter and gave advice on fitting, she made my daughter feel really comfortable and was so friendly and engaging. A really positive experience, thank you!

Choice of items. Great quality. Ease of ordering. Prompt delivery. Trusted provider of school uniform.

School uniform for boy👌 Just as promised

Picked items easily. Paid with no issue. If trouble with paying online you can phone store , they can see what’s in the basket and help you from there on. Easy fast service.
Received my delivery in two days after order.

From ordering to delivery took 2 days so very impressed.
Good quality and fits perfectly

Great blazers, good quality, good price, fitting well for both my son and daughter and fast delivery. Website easy to use.

Lovely item,lovely especially anger next day delivery l,so happy

Received order in under 24 hours! Fabulous quality. Many thanks :)

Returned a school jumper to Uniform Direct because it was too big for my son. They refused a refund claiming it had been worn, but when the jumper was returned to me the mark they referred to was simply dust on the hood that wiped off easily the dust must of been from there side as it wasn’t on the hood in return, they said there was no tag but we never took the tag off as it wasn’t worn. The size was a medium but the sizing is wrong as it buried my son.

I have tried to resolve this with their customer service but they are no longer responding to my emails. I would appreciate someone from the company contacting me to resolve this properly. I will not stop until it’s been resolved and I will also complain to the school and trading standards. They told me I had to pay for return delivery or they will keep my jumper and recycle it, in the end they sent it back free of charge and told me they would not reply to me no more on this matter, I didn’t want a refund I only wanted a jumper that actually fit my son. Absolutely disgusting never had a company this bad. Managers response is disgusting….. stay away

Excellent service

Quick delivery. Very helpful staff.

Great shop to buy your uniform, i previously bought from a company called Prestige however the quality was not great and the charges were to high. Uniform Direct service was absolutely great and came the next day and quality was so much better. Will be using this shop going forward.

Quick, efficient and professional service from start to finish

Easy to find the school and order
Very quick delivery