Uniform Standard Reviews 

301
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Exceptionally made supima T-shirt with fast, reliable postage. I purchased three men’s T-shirts that arrived two days later via DHL. For £40 these are wonderfully soft, beautifully cut and sewn T-shir... Toon meer

Beoordeeld met 5 van de 5 sterren

Showroom staff was super helpful with guidance for my sneakers purchase I discovered the Relaxed Sneaker design; they're very comfortable and look great Delivery was also prompt and smooth, wi... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered 2 pairs of sneakers which are light grey leather one and brown suede one. High quality soft leather, very comfortable cushioning, clean minimal design, reasonable price. Communication when I... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely incredible customer service and top-tier trainers. I’ve spent an embarrassing amount of money chasing the perfect monochrome pair - but my search is finally over. Picked up the Series 1 T... Toon meer

Bedrijfsgegevens

  1. Schoenenwinkel

Geschreven door het bedrijf

From our design studio in East London, we uniquely combine British minimal design aesthetic with the finest quality Italian leathers and custom recycled components. Uniform Standard represents authentic, generational craftsmanship with a refreshingly modern mindset.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

301 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(301)

37 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Customer Service at Uniform Standard

I ordered a pair of sneakers from Uniform Standard, and while the quality of the shoes was excellent, I accidentally got the wrong size. I reached out to their customer service team, and they were absolutely fantastic. They responded quickly, were super helpful, and made the exchange process smooth and hassle-free. I had the correct size in no time, and now I’m loving my new sneakers. It’s so refreshing to deal with a brand that truly values their customers. Highly recommend!

31 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Founder‘s passion and quality you do…

Founder‘s passion and quality you do feel make for an awesome product! Leather is of a decent quality and I can wear the shoes for a long time without problems. Make sure to visit their Soho store.

6 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Unfortunately uncomfortable

Updated from 3 stars to 5.
I gave these sneakers sometimes and after 5-6 days wearing them in a month. They are still not perfectly comfortable but i can say i can easily wear them. But I got tons of compliments on them. I am happy.

Previous review:
I wore them today, series 5 i guess, i got them from UK from a friend. Size
Perfect no heel issues but most uncomfortable sneakers ever. My toes are screaming. I wore them for around 10 hours today, last few hours was too bad. I will give it a month not just a week since i love them so much. They look perfect. I will update my review then

5 april 2025
Review zonder uitnodiging
Logo Uniform Standard

Antwoord van Uniform Standard

Dear Shiraz,

Thank you for sharing your thoughts on the Series 5. We’re thrilled to hear you love the design and that the sizing feels right.

That said, I am sorry to hear about the initial discomfort during your first wear. We usually recommend avoiding extended wear right out of the box—especially a full 10-hour day—just to give your feet and the sneakers time to adjust.

The Series 5 is handcrafted using premium full-grain Italian leather, and because of the high-quality materials used, they may require a short break-in period to soften and mould naturally to your feet.

To make that process more comfortable, we suggest starting with shorter wear sessions over the first few days—ideally around the house. This gives the leather time to adapt gradually without causing discomfort.

We really appreciate your patience as they wear in. In the meantime, I’ve also reached out to you directly via email to offer further support and assistance.

Warm regards,

Stephen
Co-Founder

Beoordeeld met 5 van de 5 sterren

These shoes are the best

These shoes are the best. I’m on my 6th or 7th pair because I love them so much. They’re sturdy and last a long time, only reason I’ve had so many is because I wear them ALL the time.

They are a staple of my wardrobe, so smart but casual and feel luxurious.

1 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent trainers for older gents like…

Excellent trainers for older gents like me who like minimalist styles rather than lary trainers. Superb service , have 2 pairs of series 1 and will definitely be purchasing another . Outstanding. (Plus their from east London like me).

29 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The customer service was impeccable

The customer service was impeccable, after orderingthe wrong size, I was promptly contacted by Georgina to figure out what went wrong. She helped me figure out the right sizing for the brand and we managed to find a resolution! After a few days I've received my replacement pair of shoes that fit perfectly.
The shoes itself are high quality genuine leather shoes and were exactly what I was looking for.
10/10 I will definitely order from Uniform Standard again, keep it up!

17 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love them

Ordered 3 pairs online, but was worried they were too small. One of the founders (Steven?) fitted me and arranged a swap of the 2 unworn pairs. To say he was right about the sizing is an understatement. Such decent people.
Great service, great price, but great sneakers with lots of choice and colours. I love the monochrome. Plus they last really well.
I’m on my 6th pair and won’t look elsewhere.
I was even on a train home a week ago and someone asked me where my sneakers where from, that’s never happened before!

4 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Repeat customer

Have purchased from the brand a few times. The quality and durability of the shoes is second to none (and I’ve bought from all the well known brands in this market), at a very good price point.

Excellent service in the showroom, as well.

19 december 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Bought 4 pairs of shoes without…

Bought 4 pairs of shoes without trialing them out properly and have full of regrets. The quality is exceptional but all 4 are very uncomfortable to wear even after the break-in period. And they take very long to put on, not a functional design. I almost avoid wearing them at all with these 2 cons and opt for my cheaper shoes.

23 december 2024
Review zonder uitnodiging
Logo Uniform Standard

Antwoord van Uniform Standard

Dear Abs

Thank you for taking the time to leave a review, and I’m sorry to hear that you’re not fully satisfied with the four pairs of sneakers you purchased from us.

At Uniform Standard, we are committed to delivering the highest quality products and exceptional customer service. When customers experience fit issues, they typically reach out to us directly, but we didn’t receive any prior emails from you regarding this matter.

To better understand the situation and work towards a resolution, could you kindly email us at info@uniformstandard.com with more details about the issues you've encountered?

It’s worth mentioning that everyone's foot shape is unique, and sometimes it can take a bit of time for sneakers to feel like the perfect fit. That said, we’ve found that most concerns can be resolved with a few helpful solutions, and we’re always here to assist if given the opportunity.

I’ve also reached out to you personally via email, but please don’t hesitate to get in touch if you’d like to discuss this further.

Looking forward to hearing from you and working together to find a solution.

Best regards,


Stephen

Co-Founder

UNIFORM STANDARD

Beoordeeld met 5 van de 5 sterren

My go-to sneaker brand

Excellent experience with the brand and the founders, who’ve personally served me at their Soho store. They’ve been very transparent about everything from their shipping costs down to the materials and manufacturing of their shoes.

Most importantly, the shoes are durable and keep getting more and more comfortable!

The only shoe brand I’ve encountered that’s thoughtful about manufacturing, marketing and customer retention - highly recommended.

15 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

2nd purchase from this brand on a recent visit in…

2nd purchase from this brand on a recent visit in London. Purchased my 2nd pair of Series 1's from their Soho showroom on Marshall Street. Received them 2 days later as promised and I must say when they arrived once again I was blown away by the care and attention to detail. The sneakers had been carefully presented and came with clear care instructions.
The quality, look and feel of the actual sneakers is just like my 1st pair amazing and so far I am happy with my decision.
Must say a big thank you to both Stephen and Georgina who I believe are co-founders of the brand who helped me with questions I had on shipping and re-sizing.
I am sure this will not be my last purchase from the brand.
Well done guys and thanks for a great showroom experience!!

28 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

6th pair and counting !

Just received my 6th pair from the team at Uniform Standard and hands down these are best quality minimal leather sneakers for the $$$. Shipping is super quick, unboxing is always spot on, and team are super helpful with emails. Particularly appreciate their transparency with shipping/returns fees, as it means I’m never paying extra for the benefit of someone else’s return. Keep up the great work team and can’t wait to visit your London store next summer !

6 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Return policy scam + Harassment from founder

Total scam with their return policy. Got charged $90 to return shoes from a $235 purchase when their website clearly states only a $5 return fee. Stay away - not worth the hassle and the shoes aren't even that good. Complete waste of money. Tell me this is not a waste of money?

Update 1: ***Not only that, but a co-founder reached out to my personal linked in to harass me for this comment! Freaking unbelievable!!! ***

Update 2: I need to correct the company's response. The co-founder did not reach out to offer assistance - she only contacted me to bash me for my negative review, which I have every right to share. Your $90 US return fee should be clearly disclosed upfront, not hidden behind vague policy language. I stand by my review: your return policy is deliberately misleading and amounts to a scam.

Buyers must be protected from this!

29 november 2024
Review zonder uitnodiging
Logo Uniform Standard

Antwoord van Uniform Standard

Dear Atilio,
Thank you for your feedback on our brand page.
However I must address the inaccuracies in your review regarding your recent return.

As a UK-based company, our return policy clearly states that the £5 return fee applies only to UK returns, not to those from the US. It seems you have misunderstood this, which led to your incorrect claim that we scammed you. This is not only inaccurate, but we take such accusations seriously.

Rather than posting a review based on frustration, we would have preferred you contact us directly. We are always available to help resolve any issues. In fact, we reached out to you personally to offer assistance, but it seems our message was ignored.

We strongly advise you to carefully read and understand a brand’s return policy before making any future purchase, particularly for international orders. It’s disappointing that you didn't handle this situation more thoughtfully, as we make every effort to ensure our policies are clear and transparent.
While we value our customers, we expect reviews to reflect an accurate and fair understanding of our policies.

If you have any further questions or need clarification, feel free to contact me directly at info@uniformstandard.com.

Stephen
Co-Founder
UNIFORM STANDARD


UPDATE 1 :

Dear Atilio,
It is disappointing that you continue to claim we are misleading you.

We have also been notified by Trustpilot that you have now edited this review five times, and once again, you have incorrectly stated that our return shipping fees are $90. This is simply untrue and customers can easily verify this on our website.

I strongly advise you to carefully review the return policies of international brands BEFORE making any purchase. If you have any doubts or questions, I encourage you to reach out to the company directly for clarification ahead of time.

In the seven years we’ve been serving our US customers, you are the only one who has struggled to understand the difference in return charges for UK and US customers. If you’re still unclear on our return fees, please feel free to contact me directly, and I will be happy to provide further explanation.

Finally, it is concerning that you seem to have developed a habit of posting 1-star reviews based on unfounded claims of scams, seemingly with the intent to damage brands. Perhaps it may be more productive for you to direct your efforts elsewhere.


Stephen

Co-founder

UNIFORM STANDARD

Beoordeeld met 5 van de 5 sterren

I don’t usually write reviews but I…

I don’t usually write reviews but I think the guys in uniform standard are very helpful and the customer service is fantastic the shoes are excellent quality and really well made there’s different styles and lots of colour options this is now my go to place for sneakers

21 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sensational Sneakers. What a Find!

I sometimes leave reviews about restaurants. Never clothing. But the shoes I bought from these guys last Friday arrived today and are so good here I am writing this review. A first.
The whole experience was outstanding. A great range of shoes, casual in the lighter colours and a bit more classic/formal in the darker colours. A huge range including many subtle colours. If you can’t find the colour you want here you won’t find it anywhere. The leather/suede is soft and supple, the fit great and in several styles. It’s immediately obvious that they are very well made.
And at great value prices. Not cheap but far from expensive. All in an understated minimal shop.
The service by I believe the owner, Stephen, was just as I wanted. A detailed fitting, very unusual these days, and helpful guidance without pressure. My wife and I bought six pairs between us and will be back for more.
I’ve just realised that this sounds like a load of puff or I’ve got a financial interest. I haven’t. I just like what these guys are doing and want them to be around for a long time so I can buy more. Ivor French

15 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow the series 1 are my favourite

Wow the series 1 are my favourite. Not sure i have room for every colour but will give it a go. Great team as well. Good communication and service from Stewart, Stephen and Georgina. See you soon. Paul T

16 november 2024
Review zonder uitnodiging

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