UniKitOut Reviews 

1.142
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordering a UniKitOut box for my daughter for University was very easy. They liaised with her accommodation and it was waiting for her in her room when she moved in.

Beoordeeld met 1 van de 5 sterren

Only 1 box out of 3 arrived - can’t chase on moving weekends as their phone lines are closed. Made the experience of our first child heading to uni awful and stressful. We had to dash to local superma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bedwinkel
  2. ook in
  3. Beddengoedwinkel
  4. Kookwinkel
  5. Sanitairwinkel
  6. Universiteit
  7. Woonwinkel

Geschreven door het bedrijf

UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.

Our promise to you with our Money Back Guarantee

Geschreven door het bedrijf

We're here to help!
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com

Family-run, customer-focused & always here to help.

Shop in confidence with our Money Back Guarantee

We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 85% van zijn negatieve reviews beantwoord

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4,2

Alle reviews

(1.142)

70 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good

It was good :)

13 november 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Merryn,

I'm happy you're happy!
Thank you :-)

Wishing you all the best,

Emma

Beoordeeld met 5 van de 5 sterren

Good

Products are in good quality and with a reasonable price

12 november 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Ngai,

I really appreciate you taking the time to leave this review, thanks so much. :-)

Wishing you all the best,

Emma

Beoordeeld met 5 van de 5 sterren

Excellent!

Excellent!
What a relief to have everything delivered to your door, a huge amount of stress of lifted off our shoulders, keep up the good work 🌸

10 november 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Kayra,

Thanks so much for taking the time to leave this amazing review!
I'm so glad you found the service so helpful :-)

Wishing you all the best,

Emma

Beoordeeld met 3 van de 5 sterren

Everything is functional and it's...

Everything is functional and it's perfect to start living in your accom right away but both bowls in my kit came completely broken

12 november 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Louna,

Many thanks for leaving this fab review, its really appreciated!

So sorry to read you received some broken bowls. Our packaging is designed to safeguard the product during transit (we are committed to environmental sustainability and therefore minimise excess packaging), but unfortunately, occasional breakages can occur during this transition.

Please contact our customer service team who will be more than happy to process a refund for the damaged items.

Wishing you all the best,

Emma

Beoordeeld met 5 van de 5 sterren

Such a GREAT service especially for…

Such a GREAT service especially for international student!
We moved our son into Uni from the United States, and the UniKit really streamlined our move in. The quality of all parts of the kit was very good and we are super satisfied.

10 november 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Leslie,

So happy to hear our service was so helpful for you and your son.
I really appreciate you taking the time to leave this review.

I hope he's all settled in and not missing the sunshine too much.

Wishing you all the best,

Emma

Beoordeeld met 5 van de 5 sterren

Very satisfied

Package came on time, good communication, everything delivered new, very satisfied!

13 september 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Chloe,

Thanks so much for taking the time to leave this fab review!
I'm so happy to hear your experience was an enjoyable one :-)

Wishing you all the best,

Emma

Beoordeeld met 5 van de 5 sterren

Incredible customer service

Your customer associates are very helpful. The information provided is true and we don't have to worry a bit about anything. There is no uncertainity about anything. As a first time customer, this was just what I needed and I was very satisfied.

10 november 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Shikha,

I'm so glad to hear about your amazing experience with UniKitOut.

Thanks so much for taking the time to leave a review.
I really hope you order from us again :-)

Wishing you all the best,

Emma

Beoordeeld met 5 van de 5 sterren

Recommended !!

Super!!all is good and well dispatched!!

5 november 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Ginevra,

Thanks so much for taking the time to leave this fab review! Its really appreciated.

Hope you're settling into uni life :-)

Wishing you all the best,

Emma

Beoordeeld met 5 van de 5 sterren

Effortless Uni Prep with UniKitOut

Sending our first child off to university from Madrid, Spain was both exciting and exhausting. We spent days running around trying to find everything she needed. By the time our youngest got her university offer, we knew we wanted a smoother experience. That’s when we discovered UniKitOut, and what a difference it made!
From the moment we landed on their website, everything was effortless. The web site is clear, well-organized, and easy to use. The range of kits is thoughtfully put together with exactly what a student needs for their first year away from home. When we arrived at the halls, all the boxes were already waiting there, neatly packed, ready to unpack, and full of quality essentials.
As a parent, I couldn’t have asked for an easier or more reassuring process. UniKitOut took all the stress out of moving our child into university life. I’d recommend them wholeheartedly to any parent preparing for this big step. Definitely worth it!!

6 september 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Lisa,

Thank you so much for taking the time to write such a detailed and thoughtful review. It genuinely means so much to us.

I’m so delighted to hear you found every aspect of the service so positive and helpful.

While the UK definitely can’t compete with Spain on sunshine, I really do hope A is settling in and enjoying uni life.

Wishing you all the best and thank you again for choosing UniKitOut.

Emma

Beoordeeld met 5 van de 5 sterren

Highly recommend!

Really great and super quick to respond to emails! Highly recommend!

22 oktober 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Lucy,

Your comments really mean the world :-) Thank you so much!

Hope you're settling into the UK.

Take care,

Emma

Beoordeeld met 5 van de 5 sterren

Very useful for students

The Kit has everything you need, the delivery is easy and quick and the prices are fair

22 oktober 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Jette,

Thanks so much for taking the time to leave this great review, I really appreciate it.

Wishing you all the best,

Emma

Beoordeeld met 3 van de 5 sterren

Broken Items Upon Arrival

It was great and very convenient to have bedding, towels, and a basic kitchen kit waiting at my housing when I arrived. What wasn't great was that one of the bowls and one of the plates was broken when I opened the box, meaning that I only ended up getting half of the dining set I had paid for. It is a shame that the kit wasn't packed more carefully.

13 september 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Laura,

Thanks so much for taking the time to leave this great review, its really appreciated!

So sorry to read you have received some broken crockery. Our packaging is designed to safeguard the product during transit (we are committed to environmental sustainability and therefore minimise excess packaging), but unfortunately, occasional breakages can occur during this transition.

Please contact our customer service team who will be more than happy to process a refund for the damaged items.

Wishing you all the best,

Emma

Beoordeeld met 5 van de 5 sterren

Products

Easy to order and lots of products available to help uni students.

20 oktober 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Saanvi,

Thanks for the great review! Its really appreciated.
Hope you're enjoying your UniKitOut goodies :-)

Take care,

Emma

Beoordeeld met 5 van de 5 sterren

Everything was on the bedroom when we…

Everything was on the bedroom when we arrived. The service was very good and very easy to ise

20 oktober 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Marta,

Thanks so much for taking the time to leave this great review, its so appreciated.
So happy to hear how helpful you found our service :-)

Wishing you all the best,

Emma

Beoordeeld met 5 van de 5 sterren

it was great

it was great, really helped me with my experience in uni acomodation

20 oktober 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Luisa,

Thanks so much for sharing your thoughts. I'm so glad to hear you had such a positive experience :-)

Wishing you all the best,

Emma

Beoordeeld met 5 van de 5 sterren

Very happy with the service

Very happy with the service! Made move in day so much easier and really took away some stress!

16 oktober 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Rachel,

Thank you so much for taking the time to leave such a great review, its really appreciated.

Hope you're settling into uni life.

Wishing you all the best,

Emma

Beoordeeld met 1 van de 5 sterren

Horrible Dont buy please !

Horrible one plate was broken everything is so low quality, the bedding stain my face blue and in the washer machine turns everything blue, the hangers are broken after 2 weeks of use ! The crockery now is black ! The only good thing of the kit is the potato peeler ! And you can find everything more cheaper in Temu or SHEIN or even in a local store ! I don’t recommend at all ! Is a burglary!

16 oktober 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Juan,

I'm so glad we were able to resolve your issues together, although I am still waiting for the images you offered of the items you were unhappy with.

As mentioned in my emails dated 20th and 22nd October, it would be so helpful to our quality control team and procurement department to receive these images so we can look to make improvements.

I do hope you are still able to send them. :-)

Emma

Beoordeeld met 5 van de 5 sterren

Ideal for those having to travel by plane

Great choices of quality items and great after sales service. Something was broken on delivery and a refund or replacement was offered, Would recommend, especially good for us as we had to travel by plane from the Channel Islands.

15 oktober 2025
Logo UniKitOut

Antwoord van UniKitOut

Hi Julia,

Thanks so much for taking the time to leave such a positive review :-) It really means so much to us!

Hope L is settling into uni life.

Wishing you all the best,

Emma

Beoordeeld met 3 van de 5 sterren

Not the value I was expecting

UPDATE: I've been contacted by the UniKitOut team and they take their review's seriously. I was refunded for the products that were damaged and with what I had most complaints about. Their customer service is great and with some adjustments to the quality of the products they could do really well.

I would say that it is a complete ripoff. The cheapest quality products you can imagine. The bedding is completely synthetic, which is non-breatheable and makes you constantly sweat during the night. Very strong chemical smell. Kitchen towel is not absorbing water at all and leaving cloth residue even after washing it twice. On top of that, one of the plates and bowls were broken when I opened the package. Do not recommend.

9 oktober 2025
Review zonder uitnodiging
Logo UniKitOut

Antwoord van UniKitOut

Hi Mikk.

I'm so glad we were able to resolve this together.

Wishing you all the best,

Emma

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