Ordering a UniKitOut box for my daughter for University was very easy. They liaised with her accommodation and it was waiting for her in her room when she moved in.
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Lees wat reviewers zeggen
Only 1 box out of 3 arrived - can’t chase on moving weekends as their phone lines are closed. Made the experience of our first child heading to uni awful and stressful. We had to dash to local superma... Toon meer
Bedrijf heeft geantwoord
Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... Toon meer
Bedrijf heeft geantwoord
Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Geschreven door het bedrijf
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Contactgegevens
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, Verenigd Koninkrijk
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4,2
Goed
1K reviews
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Heeft 85% van zijn negatieve reviews beantwoord
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Excellent service
Excellent service! Good quality items delivered straight to the Uni accommodation. Helps avoid hours of traipsing around shops.
9 december 2025
Antwoord van UniKitOut
Hi Ian,
Thanks so much for taking the time to leave to this amazing review! Its very much appreciated. Its great to hear how much you benefitted from the service. Hope A has settled in well.
Take care,
Emma
Everthing was perfect
Everthing was perfect - all products are of good quality, delivery was prompt.
8 december 2025
Antwoord van UniKitOut
Hi Kevin.
Thanks so much for taking the time to leave this review, its really appreciated!
I hope you're enjoying uni life :-)
Take care,
Emma
It was a very good service
It was a very good service ! Very thankful and highly recommend
8 december 2025
Antwoord van UniKitOut
Hi Benjamin,
Thanks so much for taking the time to leave this amazing review! Its really appreciated. Its so lovely to read such positive feedback :-)
Hope you've settled into life here in the UK and are not missing the sunshine at home too much!
Take care,
Emma
Antwoord van UniKitOut
Hi Hirotaka,
If you're happy, I'm happy!
Wishing you all the best,
Emma
The quality was good but i think as a…
The quality was good but i think as a uni student even the standard kits missed out ok some basics while other things were necessary. missing plates and glasses but you did get shampoo and shower gel as well as sponge and dish soap.
10 december 2025
Antwoord van UniKitOut
Hi Celeste,
Thanks so much for taking the time to leave this review. Its lovely to receive positive feedback about the quality of our products so thanks!
I’m really sorry to hear that you were not happy with the contents of your kit. I completely understand how that must have been frustrating. I’d like to clarify that, as outlined in our email correspondence back in September, our kits were available with either 2 or 4 crockery sets, as well as an essentials only option without crockery. The kit you ordered was the essentials only option, which is why no crockery was included in your delivery.
If there's anything you'd like to discuss further, please reach back out on the email trail.
I hope you're enjoying uni life :-)
Wishing you all the best,
Emma
sheets and duvet fit
sheets and duvet fit. made things easier. helped bring the room together.
10 december 2025
Antwoord van UniKitOut
Hi Malik,
Thanks so much for taking the time to leave this great review! Its really appreciated. Hope N is settling in well and is enjoying life in the UK.
Take care,
Emma
The stuffs arrived at my place in time…
The stuffs arrived at my place in time and their quality is ok
10 december 2025
Antwoord van UniKitOut
Hi Pemika,
Thanks so much for taking the time to leave this review, its really appreciated.
I hope you're settling in well.
Take care,
Emma
Broken Items
I ordered the standard kit. One of the bowls and a plate arrived completely broken.
10 december 2025
Antwoord van UniKitOut
Hi Lucas,
Thanks for taking the time to leave a review. I'm so sorry to hear that a couple of pieces of crockery arrived broken.
Our packaging is designed to protect items during transit, although the occasional bowl does seem determined to test the limits of courier handling. We also try to avoid excessive packaging as part of our commitment to sustainability.
I've not come across a message from you about the damaged crockery, which is a shame as we’d love the chance to resolve this and possibly rescue that 2-star rating while we’re at it. If you’d like to get in touch, our customer care team is always happy to help at sales@unikitout.com.
Wishing you all the best,
Emma
Very efficient and helpful
Very efficient and helpful. Great product choice and premium delivery service. A great opportunity for students!
8 december 2025
Antwoord van UniKitOut
Hi Barbara,
Thanks so much for taking the time to leave this great review. Its really appreciated! I'm so glad to hear you found UniKitOut helpful.
Take care,
Emma
Easy and nice stuff
8 december 2025
Antwoord van UniKitOut
Hi Kim,
Thanks so much for taking the time to leave a review, its really appreciated!
Take care,
Emma
Seamless experience
Easy to order, seamless delivery to halls and then waiting in the room on arrival
26 november 2025
Antwoord van UniKitOut
Hi Dewi,
Thanks so much for taking the time to leave your review. Its really appreciated. Hearing how easy and seamless you found the experience reminds us why we do this!
Hope S has settled into student life :-)
Wishing you all the best,
Emma
Had issues with faulty products
I had an issue with some faulty products, the tea towels and body towels rub off while drying, knives are constantly blunt while the can opener broke on first use. The pots and pans rub off while cooking but at least it arrived before I did.
Edit: After voicing my issues, the customer service team reached out to me and offered me a refund as part of the money back guarantee. Very good customer service even after purchasing
26 november 2025
Antwoord van UniKitOut
Hi Samuel,
Thanks so much for your updated review. I'm so glad we were able to resolve this together.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Imorgen,
Thanks so much for taking the time to leave this review, its really appreciated!
Wishing you all the best,
Emma
Slayed fr
Everything was neatly packaged and waiting for me at the accommodation. I would most definitely recommend your services to international students who can't carry bedroom and kitchen necessities from their hometown due to luggage allowance.
Everything is high quality and extremely durable!
19 november 2025
Antwoord van UniKitOut
Hi Anna,
I want to thank you so much for taking the time to leave such a detailed review. Its so lovely to hear how to happy you were with your kit and how you would recommend us to other international students looking to study abroad. That's so kind of you.
I hope you've settled into life here in the UK.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi June,
I'm so glad to hear M is happy with her kit. Best Grandmother ever!
Thanks so much for taking the time to leave a review :-)
Wishing you all the best,
Emma
Review
All good. Problematic items were returned without hesitation and question. Recommend.
18 november 2025
Antwoord van UniKitOut
Hi Tereza,
I'm so glad we were able to resolve this together. Team work makes the dream work :-)
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Clare,
Thanks so much for taking the time to leave this review. Its really appreciated.
Wishing you all the best,
Emma
Worst option to go for
The products provided were below subpar level and the prices were sky rocketing.
19 november 2025
Antwoord van UniKitOut
Hi Ankita,
I've sent you a few emails with no response. Please would you be able to check your inbox. I'd really like to understand your concerns better and hopefully reach a positive resolution.
Hope to hear from you,
Emma
Item it self is amazing but the price…
Item it self is amazing but the price is expensive and delivery took so long
19 november 2025
Antwoord van UniKitOut
Hi Majed,
Its such a shame our communication broke down. I have sent you some follow up emails dated 20.11, 25.11 and 02.12.
Just to reassure you, we carry out extensive market research to ensure our prices remain competitive and convenient compared to local high street stores. We also offer three tier options to suit different budgets. UniKitOut has even been featured on BBC One’s Shop Well for Less for our value and service.
Regarding your delivery, which was requested for 18th September, our records show that DPD delivered at 3:48pm on that day and it was signed for by a staff member named Anna. DPD also emailed you confirmation along with the delivery image. If the items reached you later than this, I’m very sorry. It is possible the reception team stored the boxes for later collection by students.
Please get back in touch should there be anything else I can help you with.
Take care,
Emma
excellent quality items
excellent quality items, and everything is still holding up so far! 10/10, will definitely recommend unikitout/order from them again.
10 november 2025
Antwoord van UniKitOut
Hi Violet,
Thank you so much for taking the time to write this review, it really means so much to us :-)
Looking forward to serving you again soon!
Wishing you all the best,
Emma
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