Ordering a UniKitOut box for my daughter for University was very easy. They liaised with her accommodation and it was waiting for her in her room when she moved in.
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Only 1 box out of 3 arrived - can’t chase on moving weekends as their phone lines are closed. Made the experience of our first child heading to uni awful and stressful. We had to dash to local superma... Toon meer
Bedrijf heeft geantwoord
Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... Toon meer
Bedrijf heeft geantwoord
Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Geschreven door het bedrijf
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Contactgegevens
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, Verenigd Koninkrijk
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4,2
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1K reviews
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Problems in kitchen kit delivery
I ordered a kitchen, bedroom and bathroom kit when I moved to my student residence. When I arrived, I had received the bedroom and bathroom kits but not the kitchen one. I had to order it again and it took them 1 week to send it. At least they didn't make me pay for it again. Also they sent the kitchen kit to the residence next door, not to the one I am staying in (its managed by the same company so that was not a problem, but carrying the kitchen kit from one place to another was uncomfortable).
12 september 2025
Antwoord van UniKitOut
Hi Daniel,
Thank you for your review. I'm really sorry to hear you were disappointed with your experience, as we always aim to provide a smooth delivery, especially during move in periods.
Our records (including courier proof of delivery) show that all items were delivered together to your residence on 19th September. As I mentioned in our email correspondence at the time, as your accommodation regularly receives multiple deliveries from our service, parcels are often handled internally or placed in shared areas, and unfortunately it appears your kitchen kit may have been taken in error after delivery.
As soon as you contacted us on 22nd September, we investigated immediately and arranged a free of charge replacement, which was delivered 26th September to minimise disruption. We’re glad we were able to resolve this for you, although we appreciate that having to collect the replacement from a nearby residence wasn’t ideal.
We do take all feedback seriously, and while this situation was outside of our direct control, we’re continuously working with our delivery partners and accommodation sites to help prevent similar issues in future.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Samantha,
Thanks so much for your kind review :-) Its greatly appreciated.
Wishing you all the best,
Emma
Antwoord van UniKitOut
Hi Kentaro,
Sleep is what its all about! Thanks so much for taking the time to leave a review. I'm so happy to hear you're happy.
Wishing you all the best,
Emma
PAN and sauce pan gets non-stick after…
PAN and sauce pan gets non-stick after 1 months of use. Try to call but no one reply.
30 maart 2026
Antwoord van UniKitOut
Hi Nitesh,
I'm so glad we were able to resolve your issue together.
Take care,
Emma
Could be Better
I liked the delivery and the materials. Two issues were that I only got one pillow instead of two. But did get 2 pillow cases. 2nd, The duvet cover and the duvet were a mismatch. Duvet was single but the cover was for a double. Bedsheet were smaller but thats just the accommodation not Unikitout’s fault, cause I did order single but I saw the bed was neither single nor double, somewhere in between.
18 maart 2026
Antwoord van UniKitOut
Hi Rezoana,
Thanks for taking the time to leave a review of your experience with UniKitOut. I'm sorry to hear your bedding didn't fit your bed. From your description, it sounds like your bed is a small double, which is slightly bigger than a single but smaller than a standard double. On our website, these are listed as “three quarter” beds.
We’d be more than happy to help next time you're looking for the three quarter size in the future. Our customer care team can guide you to make sure you get the best fit :-)
Take care,
Emma
Antwoord van UniKitOut
Hi Piotr,
Thank you so much for taking the time to review us, its really appreciated.
Its really great to hear how happy you are with our service and product :-)
Take care,
Emma
Antwoord van UniKitOut
Hi Daniella,
So glad you think this! I appreciate you reviewing us and letting everyone know :-)
Take care,
Emma
I loved how easy it was to access the…
I loved how easy it was to access the site and find what I needed.
My packages were delivered very quickly and everything I ordered came in.
4 februari 2026
Antwoord van UniKitOut
Hi Marilyn,
Thanks so much for this amazing review! Its really appreciated.
I'm so happy to hear how easy you found the site to navigate and you found everything you needed :-)
Wishing you all the best,
Emma
Gave me peace!
The kit was already here when I first came to my uni accomodation. Highly recommended for international students who have a weight limit on their luggage.
3 maart 2026
Antwoord van UniKitOut
Hi Archisha, Thanks so much for taking the time to leave a review, its really appreciated.
I'm so glad to hear you found our service useful. I hope you've settled into life here in the UK and aren't missing the sun from back home too much :-)
Wishing you all the best,
Emma
Great customer service!
I had initial problems with some of the items in my order but after getting in touch with their customer service, I received full support; they did everything so that I am fully satisfied as a client.
4 maart 2026
Antwoord van UniKitOut
Hi Mert,
Again, I'm so so happy we were able to resolve your concerns together and I hope I have restored your faith in UniKitOut.
Wishing you all the best,
Emma
So handy
So handy, saved me and my son hours of going around to Ikea and other shops and dragging stuff
18 februari 2026
Antwoord van UniKitOut
Hi Krystyna,
Thanks so much for taking the time to leave this amazing review!
Making life easier (and saving a few hours along the way) is exactly what we’re here for.
I hope K has settled in and is enjoying student life :-)
Take care,
Emma
Really great service
Really great service, very easy if you left it a bit last minute like we did 😂
Only thing I would say is that it would be great to have more customisable options... change this for that, or upgrade certain things, other than that perfect thank you!
1 september 2025
Antwoord van UniKitOut
Hi Michelle,
Thanks so much for this great review, I'm so glad we could help in your hour of need! :-)
I really appreciate your feedback regarding more customisable options. We’re always looking at ways to give our customers more flexibility, whether that’s swapping items or upgrading certain elements. Food for thought.
I hope C has settled into student life.
Wishing you all the best,
Emma
Ideal for foreigners
Coming from abroad it was difficult to bring stuff from home. All the essentials were there . I didnt have to think beforehand. Unikit saved me time and hussle to shop around for these things.
13 september 2025
Antwoord van UniKitOut
Hi Iris,
Thanks so much for taking the time to leave this great review! I'm so glad we could help make your move to the UK a little less stressful.
I hope you've settled in to life in the UK.
Wishing you all the best with your studies,
Emma
Great service, product quality okay
The service was great, however, the quality of the products was not quite as high as expected. I bought a blanket, pillow, and sheets, and within less than three months several threads of the blanket have become lose. Everything is still functional though.
11 februari 2026
Antwoord van UniKitOut
Hi Deborah,
Thanks so much for taking the time to leave this review, its really appreciated. I'm so glad to hear that you had a great overall experience, its what we aim for! :-)
I'm so sorry to learn that the quality of the duvet didn’t fully meet your expectations. While I'm happy to hear everything is still functional, loose threads after just a few months isn’t the standard we aim for.
Please feel free to reach out to our customer service team directly so we can investigate further.
Take care,
Emma
A huge relief
Having the supplies i needed on day 1 relieved some of the worries and anxieties i had about coming to a new place
9 februari 2026
Antwoord van UniKitOut
Hi Diana,
Thanks so much for leaving this great review, its really appreciated.
I'm so glad we could help you settle in and relieve some of your stress moving to halls.
I hope it feels like home now :-)
Take care,
Emma
Affordable and comfy
It was great to have my beddings ready when I moved in! I liked the variety of options for the colours and their affordability
10 februari 2025
Antwoord van UniKitOut
Hi Riru,
Thanks so much for taking the time to leave this great review. Its really appreciated! I'm so glad to hear you liked the different colour options and price points that we offer.
Hope you've settled in well :-)
Wishing you all the best,
Emma
great service.
4 februari 2026
Antwoord van UniKitOut
Hi Clare,
Thanks for taking the time to share your experience, its really appreciated.
I hope A has settled into uni life :-)
Take care,
Emma
I'm quite happy!
Well usually if a customer doesn't review your product they must be happy with it, but I just wanted to be a little different this time.
3 februari 2026
Antwoord van UniKitOut
Hi Kayra,
This made me smile :-)
Thank you for being wonderfully different and for letting us (and others) know you’re happy with your purchases.
Wishing you all the best,
Emma
Good program
Arrived before I got to my flat, all items were there, items are good quality for the price point. Would recommend 👍🏼
4 februari 2026
Antwoord van UniKitOut
Hi Jernie,
Thanks so much for taking the time to leave this review, its so appreciated!
Its so great to hear how positive your experience has been.
Hope you've settled into student life :-)
Take care,
Emma
Bedding and Kitchen items
The bedding, lamp, bedrrom items were good quality and very nice. The cooking pans burnt on the induction and had to be thrown away and the pot was much smaller in person compared to the images online.
13 september 2025
Antwoord van UniKitOut
Hi Blessing,
Thank you so much for taking the time to leave your review, it’s really appreciated! I’m delighted to hear that you’re happy with the bedroom items you purchased from us.
I’m sorry to hear about the issues you experienced with the pans. Just to clarify, the pans you purchased were from our end of line collection and were labelled online as not suitable for induction hobs/non-induction. This may explain the difficulties you encountered while cooking.
Please don't hesitate to get in touch via sales@unikitout.com should you need a recommendation for induction friendly cookware.
Wishing you all the best,
Emma
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