United Legal Assistance Reviews 

Hi all who will be reading this review, we have dealt with ULA in few different instances and we do feel treated well and fair. Claims are dealt with in a timely manned, with updates all the way through. Any request emailed to ULA comes with a prompt response. As a customer, I would be using their services again if needed, and would highly recommend them.

Megan has been fantastic on dealing with my claim. Got the right result and kept me up to date on all aspects of the claim.
couldn't have had anyone better to deal with my claim.

Fantastic communication, excellent professional service provided by handler Jocelyn Pye.

Right from the accident being reported Nathan kept us informed with when the car would be picked up, how the repairs were being carried out & when the car was ready for collection.

Our driver was involved with a Non Fault accident and Jocelyn chased and kept us informed throughout the process until the claim was resolved and we were reimbursed

Dealing with Shannon was as easy as 123 she was brilliant sorted everything

Excellent dealing with George, fast efficient and sorted within a respectable time period.

Dealt with our claim with great professionalism and had the matter resolved without any confusion

We would recommend to others 👍🏻

224845/JP/JP Case was handled quickly and efficiently. Thanks Joselyn. Well informed each step of the way. As we are with all cases our business are involved with.

Updated at all times. Professional & organized. Really great service.

589737/JP/JP Never thought we would get paid out due to the fact that my car was hit in a car park & driver drove off. Jocelyn Pye persevered & got a result. Well Done

Jocelyn handled the claim quickly and efficiently from start to finish, great job done!

Everything ran smoothly and as expected from start to finish... thank you for a simple experience.

Great service received following an accident where our vehicle was stationary and was hit by a third party vehicle. The other insurance company was not cooperating but United Legal were persistent in their communication and continued to pursue them until the situation was resolved. Jocelyn was particularly helpful in resolving this matter for us, we also liaised with Jessica who was professional & helpful throughout.

Very thorough and informative all the way through. Easy to work with, I've worked with Jocelyn on more than one occasion now and more recently (219530), it's always a pleasure.

From start to finish the company was very professional doing exactly what it says on the tin, keeping me up to date with day to day proceedings! Would definitely recommend!! ( claim reference number 211997 )
Thanks
Simon

I was guided through a process that I had not encountered before with ease by friendly , informative staff.

James worked fast and efficiently dealing with my claim, he made sure to always stay in touch and update me along the way. The whole experience has been fast and seem less. Cannot recommend the company and James enough!!

Very easy to work with, very good communication