We have been with Unitel for many years. They done an amazing job at the beginning putting together an excellent package and website. We have recently wanted to update it and this has been a smooth p... Toon meer
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Lees wat reviewers zeggen
Absolute scam!!! Run far away! They will talk you around to buying their internet SEO packages and will add on extra services you don't actually want without explaining prices or the fact that your co... Toon meer
Bedrijf heeft geantwoord
Melissa in customer care is excellent at her work in liaising with myself and my business. However sadly still after 3 -5 months of been with Unitel Direct the website they have set up for m... Toon meer
Samson has been very helpful during the last few weeks when my internet stopped working. There were several issues, one resolved by OpenReach and one by sending me a new router which should arrive tod... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Unitel Direct are one of the UK's leading and fastest growing Web and utilities suppliers in the UK. We have over 400 staff working for Unitel and our group of companies. We operate one of the most successful switching sites for fuel and telecoms in the UK. Over 5,000 customers use Unitel and our group of companies every month. Our pricing for our utilities are some of the cheapest in the UK
Contactgegevens
Pearson Way, TS17 6PT, Stockton On Tees, Verenigd Koninkrijk
- 03301247118
- trustpilot@uniteldirect.co.uk
- uniteldirect.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very happy with service meliss with a…
Very happy with service meliss with a service very happy working with her she is very kind very kind and gentle on the phone
Absolutely brilliant service
Absolutely brilliant service, jason and austin were a massive help, very skillful.
AJ Livesey butchers
Austin was very thorough and helped us out tremendously
Jason was a great help with advice for…
Jason was a great help with advice for moving on my business
Extraordinary patience very knowlegable
Extraordinary patience very knowlegable
and supportive in marketing
Jason has been very helpful as we have…
Jason has been very helpful as we have been pushing to make the website more effective with some great ideas and feedback.
Jason and Dan are always helpful and…
Jason and Dan are always helpful and discuss my account and any changes I may need.
These are always implemented quickly
Jason customer service
Jason from unitel customer service, usually calls every month for check up. Which is great, it's always good to get updates on progress. But as for the overall unitel bringing in business, I am not so sure about that. I have personally have not seen difference between last two years of sales to this year since I have joined unitel.
BE WARE!!! MONEY GRABBERS
BE WARE!!!! When you 1st sign up they are all nice and offer you all the help you need, I got no results from the site and when I asked to cancel, the manager said NO! I was not allowed to cancel and that I agreed to a rolling contract, which I had not, he then went on to threaten my personal finances if I refused to pay for the next year. When I started this contract I was told I could try it out for a year and if I wanted to renew I could do that when the time came nothing about being obligated to stay with them for life!! MONEY GRABBERS!!
A slow to sort website but seems to be working
Michelle, has been fab, cannot fault her commitment. Calls and checks on a regular basis. If you are not happy she will sort it. Back ground staff are a little absent. SEO could do with contacting the customer and giving results and performance of the website on a regular basis. As we are paying for the service. But we seem to be receiving webiste hits and enquiries. So all good at the moment.
Renewed contract
Just renewed contract changing a few things Jason has been very helpful
Regards Alan from Mitchell’s pest control.
19.5.25
thank you jason for your help on the…
thank you jason for your help on the phone today 5 stars revue
Paid over £700 in April to get better…
Paid over £700 in April to get better search results in my local area for certain keywords what I got was a domain name with a basic website linked to my original website and search results have dropped rapidly and can no longer be found do not use this company or Armarda internet you have been warned
Jason at customer services was very…
Jason at customer services was very helpful, professional and provided me with clear instructions as to what to do in my current situation
Melissa in customer care is excellent…
Melissa in customer care is excellent at her work in liaising with myself and my business.
However sadly still after 3 -5 months of been with Unitel Direct the website they have set up for my business is not delivering any new business as promised, which is disappointing.
Melissa is trying to restore this value with their team internally, however i feel that maybe too late.
Jason Black
Ireland
Jason was amazing sorting out a little…
Jason was amazing sorting out a little problem for me in quick time
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