He was fantastic. From the moment the session started, everything felt smooth – honestly, a total 'smoothie experience' (effortless and flowing). I was able to fully relax and not worry at all about w... Toon meer
Bedrijf heeft geantwoord
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My Experience was great. Professional and friendly Whilst I had booked my deep tissue massage for lower back pain, I really had no idea how much it would help. The Masseuse was thorough and helpful... Toon meer
Bedrijf heeft geantwoord
This is my second time using Urban Co in England when I fly in from the US. Both experiences have been amazing with my masseuses. I highly recommend this booking platform.
Bedrijf heeft geantwoord
Excellent . Jithin was excellent . I was struggling to operate Saturday , unable to walk and in constant pain from sciatic glute pain . Sunday morning I booked him and he put me through a series of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Urban | Massage & beauty at home
Geschreven door het bedrijf
The Urban app is the easy way to book spa and clinic treatments right to your door. Stay put and choose from 30+ treatments, including relaxing massages, facials, manicures and even physiotherapy or osteopathy sessions, all delivered by pre-vetted professionals you can trust.
Booking is simple
Just select your treatment, choose your mobile therapist and pick a date and time that suits you. Your pro can be at your doorstep in as little as 60 minutes. Available across the UK and in Paris.
Trusted therapists
Every professional on the Urban app is qualified, insured and background-checked, so you can enjoy your treatment with peace of mind. Make your decision even easier by scrolling through reviews and detailed bios. They come fully equipped too, just grab some towels and you’re good to go.
Available from 7am to 11pm
Book at a time that suits you, seven days a week from 7am - 11pm. Come across an issue? Chat directly to our customer support team via the live in-app chat or on the website, they’ll be there to help every day between 7am - 11pm.
Rebook your favourites
Have a preferred pro? Tap the heart to favourite them, making it easy to rebook and request availability from your go-tos.
Free cancellation
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Earn points every time you book
Urban Rewards is our free digital loyalty scheme that rewards you for investing in your wellbeing. The more points you collect, the brighter life gets, with regular discounts and partner perks. Simply sign up or log in to your account and you’ll get 50 free points to get you started!
Booking is simple
Just select your treatment, choose your mobile therapist and pick a date and time that suits you. Your pro can be at your doorstep in as little as 60 minutes. Available across the UK and in Paris.
Trusted therapists
Every professional on the Urban app is qualified, insured and background-checked, so you can enjoy your treatment with peace of mind. Make your decision even easier by scrolling through reviews and detailed bios. They come fully equipped too, just grab some towels and you’re good to go.
Available from 7am to 11pm
Book at a time that suits you, seven days a week from 7am - 11pm. Come across an issue? Chat directly to our customer support team via the live in-app chat or on the website, they’ll be there to help every day between 7am - 11pm.
Rebook your favourites
Have a preferred pro? Tap the heart to favourite them, making it easy to rebook and request availability from your go-tos.
Free cancellation
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Earn points every time you book
Urban Rewards is our free digital loyalty scheme that rewards you for investing in your wellbeing. The more points you collect, the brighter life gets, with regular discounts and partner perks. Simply sign up or log in to your account and you’ll get 50 free points to get you started!
Our commitment to your safety
Geschreven door het bedrijf
- We take your safety seriously
- We verify each mobile therapist’s identity and conduct criminal screening checks to confirm they’re up to Urban standards. We check each qualification for the services they’d like to offer, as well as their insurance and ID. We have strict hygiene practices and a zero-tolerance approach to suggestive behaviour. Learn more : https://urban.co/en-gb/safety
Our cancellation policy
Free cancellation up to 24h
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Contactgegevens
Great Suffolk Street, SE1 1PP, London, Verenigd Koninkrijk
- urban.co
Refer a friend, get £15 off
4,7
Uitstekend
3K reviews
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Would highly recommend Urban
Would highly recommend Urban, in the comfort of your own home what could be more relaxing
29 januari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Thanks for such great feedback Jacqui, we really appreciate it.
Hajnalka is amazing
Really easy to book an appointment, although sometimes it tells me that there are no appointments when there are appointments available.
Hajnalka is amazing, very caring and just the right amount of pressure.
20 februari 2026
Antwoord van Urban | Massage & beauty at home
Hey Affy, great to hear you enjoyed your treatment! Your feedback really helps us to keep things great, so thanks for taking the time to let us know your thoughts! Hope to see you again soon.
Most relaxed my head and neck have ever fel
My stress-relieving massage with Aisha was excellent. She was prompt, friendly and super calm. She listened carefully to what I needed and gave me the most relaxing massage I’ve ever had. Would highly recommend.
13 februari 2026
Antwoord van Urban | Massage & beauty at home
Thanks for your review, Tash! Aisha is such a great therapist, we're so glad you got to experience their magic. Hope to see you again soon!
Big shout out to Jolanta...
Appointments are always available at times that suits me. I have used Urban for years and have never been disappointed with my massages or any other treatments that I have had. They are always friendly and professional.
19 februari 2026
Antwoord van Urban | Massage & beauty at home
Thanks for sharing your love for our services, Ann. We can't wait to welcome you back for another treatment.
It was an incredible massage and it…
It was an incredible massage and it touched exactly where I needed it. One of the best of my life!!
19 februari 2026
Antwoord van Urban | Massage & beauty at home
We’re so glad to hear you had a great experience, Andreza– thanks for sharing!
Joana was lovely and friendly
Joana was lovely and friendly, punctual and competent! I can't wait for my next session : ))
8 februari 2026
Antwoord van Urban | Massage & beauty at home
Joana sounds amazing – so glad they gave you such a great treatment, Ana! Hope to see you again soon.
Highly recommend the app (Urban)
Highly recommend the app! Great service from those experienced in their field. Professional service & friendliness!
17 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Thanks for sharing your love for our services, Mandy. We can't wait to welcome you back for another treatment.
Fantastic massage
Fantastic massage. Attention to detail after we spoke on what I needed. I can’t recommend this masseuse enough honestly slept all night through! He even taught me a technique that I have started implementing. Thanks again for a wonderful massage.
16 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Hey Hiba, thanks for taking the time to leave such a wonderful review. We're so jealous of your treatment, it sounds like you had a great experience. Hope you continue to feel the benefits! See you again soon.
Antwoord van Urban | Massage & beauty at home
Thanks so much for the great review, Cecilia– we really appreciate it.
Antwoord van Urban | Massage & beauty at home
Thank you for the 5-star review, Omer!
Antwoord van Urban | Massage & beauty at home
Thanks so much for the 5-star review!
Jo was fantastic
Jo was fantastic. She is personable and professional and the fact that she has a lot of experience as a physiotherapist is invaluable.
16 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Jo sounds like a star – so glad you had such a great session, Helen! Hope to see you again soon.
Great massage and put at ease
Amazing massage and very professional , highly recommend
12 februari 2026
Antwoord van Urban | Massage & beauty at home
We’re so happy you enjoyed your treatment– thanks for letting us know!
Renata is magical
Renata is magical! Best relaxing massage always
15 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Renata sounds amazing – so glad they gave you such a great treatment.
Brilliant massage
Brilliant massage, very skilled and determined to help heal in the right areas. Thank you! Will definitely book again
2 februari 2026
Antwoord van Urban | Massage & beauty at home
Hey Grace, great to hear you enjoyed your treatment! Your feedback really helps us to keep things great, so thanks for taking the time to let us know your thoughts! Hope to see you again soon.
Easy to use
Easy to use. Professionals are all to a high standard.
13 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Thanks so much for the 5-star review, Natasha– so happy to hear you enjoyed everything.
Antwoord van Urban | Massage & beauty at home
Thanks for the lovely feedback, Anna– hope to see you again soon.
Antwoord van Urban | Massage & beauty at home
Thanks for such great feedback name, we really appreciate it.
Perfect at home service
Perfect at home service - I love booking a massage at home without needing to leave or commute anywhere afterwards. My masseuse is always attentive and helps reset my body in the best way
9 februari 2026
Antwoord van Urban | Massage & beauty at home
Thanks for sharing your love for our services, Michelle. We can't wait to welcome you back for another treatment.
The therapist is friendly
The therapist is friendly, clean and professional. I recommend her fully.
12 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Really appreciate your kind words– so glad you enjoyed your treatment!
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