He was fantastic. From the moment the session started, everything felt smooth – honestly, a total 'smoothie experience' (effortless and flowing). I was able to fully relax and not worry at all about w... Toon meer
Bedrijf heeft geantwoord
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My Experience was great. Professional and friendly Whilst I had booked my deep tissue massage for lower back pain, I really had no idea how much it would help. The Masseuse was thorough and helpful... Toon meer
Bedrijf heeft geantwoord
This is my second time using Urban Co in England when I fly in from the US. Both experiences have been amazing with my masseuses. I highly recommend this booking platform.
Bedrijf heeft geantwoord
Excellent . Jithin was excellent . I was struggling to operate Saturday , unable to walk and in constant pain from sciatic glute pain . Sunday morning I booked him and he put me through a series of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Urban | Massage & beauty at home
Geschreven door het bedrijf
The Urban app is the easy way to book spa and clinic treatments right to your door. Stay put and choose from 30+ treatments, including relaxing massages, facials, manicures and even physiotherapy or osteopathy sessions, all delivered by pre-vetted professionals you can trust.
Booking is simple
Just select your treatment, choose your mobile therapist and pick a date and time that suits you. Your pro can be at your doorstep in as little as 60 minutes. Available across the UK and in Paris.
Trusted therapists
Every professional on the Urban app is qualified, insured and background-checked, so you can enjoy your treatment with peace of mind. Make your decision even easier by scrolling through reviews and detailed bios. They come fully equipped too, just grab some towels and you’re good to go.
Available from 7am to 11pm
Book at a time that suits you, seven days a week from 7am - 11pm. Come across an issue? Chat directly to our customer support team via the live in-app chat or on the website, they’ll be there to help every day between 7am - 11pm.
Rebook your favourites
Have a preferred pro? Tap the heart to favourite them, making it easy to rebook and request availability from your go-tos.
Free cancellation
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Earn points every time you book
Urban Rewards is our free digital loyalty scheme that rewards you for investing in your wellbeing. The more points you collect, the brighter life gets, with regular discounts and partner perks. Simply sign up or log in to your account and you’ll get 50 free points to get you started!
Booking is simple
Just select your treatment, choose your mobile therapist and pick a date and time that suits you. Your pro can be at your doorstep in as little as 60 minutes. Available across the UK and in Paris.
Trusted therapists
Every professional on the Urban app is qualified, insured and background-checked, so you can enjoy your treatment with peace of mind. Make your decision even easier by scrolling through reviews and detailed bios. They come fully equipped too, just grab some towels and you’re good to go.
Available from 7am to 11pm
Book at a time that suits you, seven days a week from 7am - 11pm. Come across an issue? Chat directly to our customer support team via the live in-app chat or on the website, they’ll be there to help every day between 7am - 11pm.
Rebook your favourites
Have a preferred pro? Tap the heart to favourite them, making it easy to rebook and request availability from your go-tos.
Free cancellation
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Earn points every time you book
Urban Rewards is our free digital loyalty scheme that rewards you for investing in your wellbeing. The more points you collect, the brighter life gets, with regular discounts and partner perks. Simply sign up or log in to your account and you’ll get 50 free points to get you started!
Our commitment to your safety
Geschreven door het bedrijf
- We take your safety seriously
- We verify each mobile therapist’s identity and conduct criminal screening checks to confirm they’re up to Urban standards. We check each qualification for the services they’d like to offer, as well as their insurance and ID. We have strict hygiene practices and a zero-tolerance approach to suggestive behaviour. Learn more : https://urban.co/en-gb/safety
Our cancellation policy
Free cancellation up to 24h
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Contactgegevens
Great Suffolk Street, SE1 1PP, London, Verenigd Koninkrijk
- urban.co
Refer a friend, get £15 off
4,7
Uitstekend
3K reviews
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Really amazing massage
Really amazing massage, extremely strong hands and was very intuitive, highly recommend Enrico.*****
8 februari 2026
Antwoord van Urban | Massage & beauty at home
Enrico sounds amazing – so glad they gave you such a great treatment.
I had a great treatment with Alev…
I had a great treatment with Alev booked through the Urban app. It was so easy to book and Alev was very professional. Would highly recommend.
11 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
We’re so happy you enjoyed your treatment, Abi– thanks for letting us know!
Antwoord van Urban | Massage & beauty at home
Thanks for the lovely feedback, Dawn– we hope to see you again soon!
Fantastic massage
Fantastic massage! She really honed in on the spots that were giving me trouble without me saying anything, showing great knowledge and technique. Both relaxing and therapeutic!
31 januari 2026
Antwoord van Urban | Massage & beauty at home
Wow, 5 stars is great to hear. We're so glad you enjoyed your Urban experience and hope to make your next treatment even better, see you soon!
Antwoord van Urban | Massage & beauty at home
Thanks so much for the 5-star review!
Professional home massage
My masseuse Rasa was very professional. She came fully equipped and my massage was excellent.
6 februari 2026
Antwoord van Urban | Massage & beauty at home
So happy to hear Rasa gave you a lovely treatment, Marcia! See you again soon.
Really lovely facial by Bianca
Really lovely facial by Bianca, she was really professional and gave lots of advise. She arrived on time and used Elemis products which i love, i would certainly book her again for a facial.
6 februari 2026
Antwoord van Urban | Massage & beauty at home
Wow, it sounds like Bianca worked their magic! We're so glad you enjoyed your treatment, we hope to see you again soon.
Professional and excellent service
Professional and excellent service. I enjoyed my massage. I will definitely book again.
6 februari 2026
Antwoord van Urban | Massage & beauty at home
Thanks so much for the great review, Shile – we really appreciate it.
Easy to book
My therapist was lovely and booking was super easy and I was able to book at short notice
29 januari 2026
Antwoord van Urban | Massage & beauty at home
Thanks for the lovely feedback, Debbie– hope to see you again soon.
Excellent 2 hour deep tissue massage…
Excellent 2 hour deep tissue massage today. Lovely therapist, hugely impressed. Nicole really knows her craft.
7 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Hey Cristina, thanks for taking the time to leave such a wonderful review. It sounds like you had a great experience. Hope you continue to feel the benefits! See you again soon.
Danielle was Extremely professional and…
Danielle was Extremely professional and knowledgeable
2 februari 2026
Antwoord van Urban | Massage & beauty at home
Sounds like Danielle did a great job – so glad you loved your treatment, Julie!
Great service from a trusted company.
Great service from a trusted company.
5 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Thanks so much for the 5-star review!
Professional techniques and great…
Professional techniques and great communication
5 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Thanks for such great feedback Nextact, we really appreciate it.
Very straightforward app
Very straightforward app to use. I have used Urban a few times and I havenever had any problems. Therapists are professional, reliable and good! Would recommend.
5 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Wow, thanks so much for the 5-star Francesca. We're so glad you had a great experience using Urban and hope to see you again for another treatment soon.
Antwoord van Urban | Massage & beauty at home
Thank you for the 5-star review, Goldy!
Fabulous service
Fabulous service, prompt, professional, warm!
Booked as a suprise for my sisters birthday & she said it was the best of her life!
1 februari 2026
Antwoord van Urban | Massage & beauty at home
Wow, thanks so much for the 5-star review. We're so glad your sister had a great experience using Urban and hope to see her and you again for another treatment soon.
Dominique was punctual and…
Dominique was punctual and professional.
A deep tissue massage was effective and relieved the tension in my back.
4 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Dominique sounds like a star – so glad you had such a great session, Magdalena! Hope to see you again soon!
Beautician was experienced and…
Beautician was experienced and friendly. Booked in for eyebrow and and chin waxing and it actually felt therapeutic. Would recommend Debay again snd the booking process was quick/simple.
1 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
So happy to hear Debay gave you a lovely treatment, Fi. See you again soon!
Easy App to book a service and…
Easy App to book a service and professional therapist.
2 februari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Thanks so much for the 5-star review!
Antwoord van Urban | Massage & beauty at home
Thanks so much for the 5-star review, B R D– so happy to hear you enjoyed everything.
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