Ordered a pair of trousers almost 6 weeks ago. NO communication re my order and my emails are clearly going nowhere as I've received NO REPLY! I've now come to accept the fact that I won't be receivin... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Parents used site and received no goods. Copy and paste email response same as others. Website unfinished and order number doesn't exist. Money taken from account. Parents tried to call via num... Toon meer
Usually pretty savvy about ordering off the Internet but other half wanted these and of course I didn't check reviews. My mistake 4 weeks later items arrived not what I ordered but two completely diff... Toon meer
Horrible quality clothes. Misadvertised. Bought a sunset/rise hoodie. Photos dhow cotton embroidered hoodie & never show the front. Item was a shoddy synthetic printed hoodie with print p... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The latest luxury fashion and trends in menswear and womenswear. Clothing and accessories to make you stand out from the crowd. Get the Urbane London Look.
Contactgegevens
London, Verenigd Koninkrijk
- contact@urbane-london.com
- urbane-london.com
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
SCAM Website. THIEVES. Please take heed.
Ordered a pair of trousers almost 6 weeks ago. NO communication re my order and my emails are clearly going nowhere as I've received NO REPLY! I've now come to accept the fact that I won't be receiving my order, especially after reading thes reviews. Unbelievable. However I blame myself for not reading their reviews before buying from these people as I'd never heard of them before, bur their website looked professional. Scammers!
Bought and paid for an item over 2…
Bought and paid for an item over 2 months ago, never sent it. Had to get bank involved to claim back money. Avoid at all costs !!
Scam website no order no response
Scam website no order no response
Money stolen
AVOID
Scam Avoid Avoid
I’ve reported them to BBC Scam Interceptors they cannot keep taking peoples hard earned money and getting away with it it’s hard enough
Never received the items ordered chased…
Never received the items ordered chased several times
Told me they were resending
This was a month ago
DO NOT USE THIS SITE
I placed an order on 7th October for a bday gift ! After trying to contact numerous times no reply ! DO NOT use this company , if you could call them that ! I will be contacting consumers today but don't hold out much hope
No items received No Refund
No items received No Refund
Just the same nonsense reply every week for 2 months
Order never arrived
Order never arrived. No refund. Lost money. No communication. I ordered clothes and have waited over 5 weeks and haven't recieved my order. I have contacted them via email and recieve the same automated reply stating stock issues and the last email no reply. Live messenger no reply. DO NOT USE!!
2 months and counting
I have been waiting for my order for 2 months. No communication with them, as they’re not replying to my emails. This is a horrendous company!! Do NOT order!!
Been waiting 5 weeks for an order
Been waiting 5 weeks for an order , and a get same as everyone else on these reviews, a copy and paste email same thing over and over , it will be there mid week till end of week
So that's another week and still no response I have sent more emails and nothing now . Don't waste your time with this ripoff company
Scam website
Ordered goods on 28th September, emailed the company to request why my order has not been sent, they advise problems with stock etc.
I have since emailed the company 6 times but no reply.
Order at your peril as you won't receive the goods, they just take your money.
Now waiting 30 days before request a charge back from my credit card company to refund my money.
Scam seller please report to action fraud
Parents used site and received no goods. Copy and paste email response same as others. Website unfinished and order number doesn't exist. Money taken from account.
Parents tried to call via number on website and no answer. Stopped responding to my emails when requesting refund
Bad reviews here and on Instagram. Please report to actionfraud.police.uk
Company number 14856672
Using multiple names to trade- urban london, Urbane londong and
Urban londonn Ltd (double n)
My money has vanished
My money has vanished. PLEASE AVOID AT ALL COSTS. Auto bot reply to emails, all identical.
Shocking company
Shocking company - DO NOT ORDER!!
I have been waiting over two weeks for delivery, only to receive an automated email when contacting them to advise "I wanted to let you know that we’ve experienced some unexpected stock delays, and I’m really sorry for the hold-up. Your order will be with you by mid or end of next week latest"
Even though the tracking shows dispatched and on route for two weeks. Poor customer service, poor reviews, shocking delivery - save your money and go to a reputable company.
A generous 1 star
A generous 1 star for this absolute rogue trader. Placed an order and after chasing a week later was told item would arrive by the end of the week. Another week later and it still hasn’t been dispatched. 4 weeks on and no sign, constantly chasing for a refund but keep getting told that item will arrive soon. Avoid and don’t be fooled. I fully expect that the clothes will cheap Chinese rubbish if they are lucky enough to arrive!
They are a fake webpage
They are a fake webpage, they don't have stock, they will send you lie after lie when you question your delivery. If you have ordered something, dispute your charge now
Same experience as everyone had
Same experience as everyone had .
Order 10 shirts received 2 😂.
Absolutely crackers .
SCAM
Worst experience
If i had the option I would give this company zero stars. 4 weeks on from when I placed my order i have received half my order. Nothing like what was described online. No reply to emails, phone rings no answer. Please avoid this scam website at all costs!!!!!!!!
Scam website
Scam website. Hasn’t sent my order, doesn’t respond to emails. Mobile number just rings and rings. Office number doesn’t exist. Avoid!
I bought 2 items one was correct the…
I bought 2 items one was correct the other was the wrong top and wrong colour. I emailed them and left a phone message no one came back to me.
Sharks
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








