Ordered 2 dog harness, ordered received in good time, requested an exchange for bigger sizes, in which packaging email sent straight out, returned items the next day still waiting for exchange items... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
1st time using this company as we sourced 2x dog harnesses we have been using on our own dogs and wanted a similar type. Great prices and great delivery time also they fitted perfect with there sizin... Toon meer
Fab toys for my pups! They particularly love the fries although one of the three groups of fries has gone missing, presumably buried somewhere in the garden, and the others are absolutely filthy! Dirt... Toon meer
Fantastic customer service that goes above and beyond. Super fast shipping of quality products that are rare to find. This was my second purchase with them and the first time they loaded me up with am... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Dress your pup to impress with our in season dog clothes. Ensure every time you step out for walks ensure your pet pooch is wearing on trend dog clothing.
Contactgegevens
Unit 6, Dunlop Ind. Est., 8 Balloo Drive, BT19 7QY, Bangor, Verenigd Koninkrijk
- 02895812107
- support@urbanpup.com
- urbanpup.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It was easy to order
It was easy to order, delivery was very quick and the Rangers top was brilliant and good quality.
Rangers top for dog
The wee Rangers top i got for my dog was lovely and fitted well i would deffo buy again and delivery was so quick very pleased.
Poor customer service
I generally love urban pup products and have ordered a number of times, however on this occasion the items I ordered were too small. I attempted to contact to arrange a return and order an alternative size but after a week have not received any response. It’s such a shame that a company who I have previously held in high regard have let themselves down when comes to customer service.
White puffs coat Got delivered next day and quality was…
Got delivered next day and quality was great
Love this company
Love this company
Quality is fantastic and sizing is accurate (not many pet clothes companies can say that).
Delivery was fast too
Definitely recommend
Bought 3 identical harnesses n leads as…
Bought 3 identical harnesses n leads as quality is wonderful have bought lots from here bought hot pink tartan for the second time
Tiny size not easily available
Was able to get a tiny size that is not easily available to buy. Quick and efficient service. Will buy again from UrbanPup.
Waterproof coat
A good fast service. The coat was well made and by using the sizing chart provided was also a good fit.
Attractive Harness
Really sturdy colourful harness looks attractive on ,
Soft and comfortably for your little darling.
Terrible service received faulty goods…
Terrible service received faulty goods and no one to date is even sending me pre paid return label and sorting my refund out don't buy from here guys especially if want a refund as it doesn't happen, the products come faulty and not sized correctly either rubbish quality too.
Very quick delivery as always love the…
Very quick delivery as always love the goods thankyou
Excellent service
Excellent service, goods arrived sooner than expected. Pet carrier was easy to assemble and good quality, very pleased with product & service
I have been buying my dogs clothes of…
I have been buying my dogs clothes of here for years. The quality of their coats are brilliant and they last you for years. Their delivery is quick and the ease of exchanging an item (which I only did once recently) and getting a receiving a replacement was quick and effortless and Gary also threw in a bag of treats for Dexter's birthday. Cannot fault this company 5* all the way.
Quick service
beautiful coat and really well made
I purchased 2 collars to match their…
I purchased 2 collars to match their existing harnesses and leads! Very happy with the quality and speed of delivery! Thank you
Love love love harness
Love love love harness speedy delivery and wrapped beautifully 😊
Beautiful pretty collar
Beautiful pretty collar. Will be buying the matching harness. Very bright and colourful for Summer
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








