Excellent relaxation tool for home use. The massage feels close to a real therapist and helps me sleep better at night. I would definitely recommend it to friends and family.
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Lees wat reviewers zeggen
I visited a showroom and had a great experience testing different models. The staff were patient and explained everything clearly, which made the buying decision much easier and stress-free.
The delivery and installation process was smooth and professional. Everything was set up properly and explained clearly. The product itself works exactly as advertised and feels very high quality.
I recently tried an OSIM massage chair and the experience was excellent. The build quality feels premium and the massage settings really help reduce my daily stress after long working hours.
Bedrijfsgegevens
Geschreven door het bedrijf
OSIM North America is a leading wellness and lifestyle company dedicated to helping people live healthier, more balanced lives through innovative technology and design. As part of the globally recognized OSIM brand, we specialize in premium massage chairs, ergonomic solutions, and wellness products that combine advanced engineering with everyday comfort. Our mission is simple: to make wellness accessible, convenient, and effective for modern living. Whether at home or in the workplace, OSIM products are designed to relieve stress, improve circulation, and support overall well-being using intelligent features such as AI-driven massage programs, customizable settings, and user-focused design. At OSIM North America, we believe wellness isn’t a luxury—it’s a necessity. That’s why we are committed to delivering smart, accessible solutions that help people relax better, recover faster, and live well every day.
Contactgegevens
Verenigde Staten
- online@osim.com
- us.osim.com
4,2
Goed
166 reviews
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Derek is really helpful and nice.
18 maart 2023
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you for your feedback! We're thrilled to hear that Derek provided helpful and friendly assistance. Our team members strive to deliver excellent customer service, and it's great to know that Derek met your expectations. We'll make sure to recognize Derek for his outstanding service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our brand!
Came here to find a solution for…
Came here to find a solution for shoulder relaxing. The staff helps us a lot on his professional experience. We ended up to buy ucozy 3d since we like it.
18 maart 2023
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you for visiting us to find a solution for shoulder relaxation. We're glad to hear that our staff was able to assist you with their professional expertise. It's great that you found the uCozy 3D to be a suitable choice for your needs. If you have any further questions or require any assistance with your purchase, please don't hesitate to let us know. We appreciate your support and hope you enjoy the benefits of the uCozy 3D. Thank you for choosing our brand!
Wonderful experience tying out with…
Wonderful experience tying out with udream line. Great customer service.
26 februari 2023
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you for your kind words! We're pleased to hear that you had a positive experience with our service and that you are satisfied with the pillow you purchased. Customer satisfaction is our top priority, and we're glad to know that we met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing our brand!
great experience.
Employee knowledge was great. Very helpful. The technology in the equipment is amazing.
25 februari 2023
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you for sharing your great experience with us! We're thrilled to hear that our employees provided excellent knowledge and were helpful throughout your interaction. We take pride in our team's expertise and their ability to assist our customers effectively. We're also glad that you appreciate the amazing technology in our equipment. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our brand and for your positive feedback!
The salesperson was really good at…
The salesperson was really good at explaining all the features, benefits of the machine and details such as warranty coverage.
25 februari 2023
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you for your feedback! We're glad to hear that the salesperson did an excellent job explaining all the features, benefits, and warranty coverage of the machine. We believe in providing comprehensive information to our customers so that they can make informed decisions. If you have any further questions or need additional assistance, please feel free to reach out. We appreciate your support and hope you enjoy your purchase!
Great product and service
Great product and service. Purchased the handheld massager and neck massager, the quality is very good, never have issue with the products and it's still powerful. Came back to buy the new handheld massager, very lightweight and easy to use
17 februari 2023
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you for your positive review! We're delighted to hear that you had a great experience with both our products and services. We're glad that the handheld massager and neck massager you purchased have provided you with excellent quality and durability, consistently delivering powerful performance. We appreciate your loyalty as a returning customer and are thrilled that you're satisfied with our new lightweight and user-friendly handheld massager. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our brand!
Very good products
Very good products, comfortable, effective, portable
16 februari 2023
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you for your feedback! We're thrilled to hear that you find our products to be very good. We strive to create comfortable and effective solutions that enhance your well-being. We're also glad that our products are portable, allowing you to enjoy their benefits wherever you go. If you have any further comments or suggestions, we'd love to hear them. Thank you for choosing our brand!
Ujolly is a good and handy massage machine
Enter to the osim store at metrotown today and try out the Ujolly back and neck massage. I like the massage very much so that I purchase the product and enjoy the massage at home
14 februari 2023
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you for sharing your experience with the Ujolly back and neck massage machine! We're thrilled to hear that you visited our store at Metrotown and had the opportunity to try out the Ujolly. We're glad that you enjoyed the massage so much that you decided to purchase the product and now enjoy the massage at home. If you have any further questions or need assistance with your Ujolly, please don't hesitate to reach out. We appreciate your support and hope you continue to have a great experience with our product!
OSIM uDivine V Massage Chair is a great product.
We bought a uDivine V Massage Chair from Charlotte at Del Amo shopping center a month ago because she was so nice. It turned out to be a great massage chair and we have been using everyday.
19 december 2022
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you for your feedback! We're delighted to hear that you purchased the uDivine V Massage Chair from Charlotte at the Del Amo shopping center and that you're enjoying its benefits. We're glad that Charlotte provided excellent customer service and made your purchasing experience pleasant. It's wonderful to know that the uDivine V has become a great addition to your daily routine. If you have any questions or need further assistance, please feel free to reach out. Thank you for choosing our brand and for sharing your positive experience!
Osim products
I have used couple products! It’s awesome! Strongly recommended.
22 januari 2023
Review zonder uitnodiging
bad service bad quality
Bought the Predator Gaming Chair for +1000$ in 2021. Since then, had to replace part two times. Now, the issue is coming back and they want to make me pay for the parts?
Don’t buy. At the end of the day the chair does not justify the price. The massaging functions are OK at best, the quality is sub par to what you’d buy at a big big box store and service is slow and deceiving.
17 januari 2023
Review zonder uitnodiging
Antwoord van OSIM USA
We're sorry to hear about your negative experience with the Predator Gaming Chair and the service you received. We apologize for any inconvenience caused by the need for multiple part replacements and the issue resurfacing again. It's disappointing to hear that you were asked to pay for the parts despite these recurring issues.
We strive to provide high-quality products and reliable service to our customers, and we understand your frustration with the situation. We appreciate your feedback regarding the massaging functions and the perceived subpar quality compared to other options available.
We value your satisfaction as a customer, and we would like to make things right. Please provide us with more details about your specific situation and contact information so that we can investigate further and work towards a resolution. Your feedback helps us improve, and we apologize for any disappointment caused. Thank you for bringing this to our attention, and we hope to address your concerns promptly.
professional service and massage product
Osim provide professional service.
Also, the machine ujolly is a very good massage product. Iwill definitely refer my friend come to this store again
8 januari 2023
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you very much for your kind review!
Please come again anytime with your family and friends!
We’ve purchased a OSIM office+massage…
We’ve purchased a OSIM office+massage chair and it’s been a great experience using it. It’s great way to relax after the tiring office work, as the massage works well on your back and lower back. We get a 1 year warranty as well
5 januari 2023
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you very much for your kind review!
Its Great to hear you are enjoying our products! Have a great new year!
Good service!Good product!
14 december 2022
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you very much for your kind review!
Its Great to hear you are enjoying our products! Have a great new year!
Excellent service
14 december 2022
Review zonder uitnodiging
Antwoord van OSIM USA
Thank you very much for your kind review!
Its Great to hear you are enjoying our products! Have a great new year!
THIS PRODUCT IS GREAT!
11 november 2022
Review zonder uitnodiging
Great sale associated and comfortable…
Great sale associated and comfortable chair
29 oktober 2022
Review zonder uitnodiging
Excellent service by the great service…
Excellent service by the great service from Elaine and Lucie. At the Fairview mall .
Wonderful...
29 oktober 2022
Review zonder uitnodiging
Ucozy 3D Neck Massage Pillow helped…
Ucozy 3D Neck Massage Pillow helped relieve my neck pain.
Great quality, great experience.
25 oktober 2022
Review zonder uitnodiging
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