I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... Toon meer
Bedrijf heeft geantwoord
I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... Toon meer
Bedrijf heeft geantwoord
Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Contactgegevens
68 Jay Street, #602 Brooklyn, NY 11201, New York, Verenigde Staten
- 929 294-9574
- customerservice@tala.co.uk
- us.tala.co.uk
4,5
Uitstekend
431 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very Nice
I got the Sphere V because needed something large on single plug-in pendant. Tala really does have some unique items in terms of style and specifications, Sphere V is one of those. Wish the Tala plug-in pendant itself was available in oak.
19 januari 2024
Review zonder uitnodiging
Antwoord van Tala
Hello George,
Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with your new Tala light.
We also appreciate all feedback on our product. We will pass on the note regarding the Plug in Pendant being available in Oak to the product team.
Have a great day!
Kind regards,
Claire
Tala Customer Support
Impressive Style and Quality
I’m more than pleased with the style and soft flow the Enno plug in pendants provide over our nightstands. I loved them so much I ordered the Knuckle table lamp with Sphere IV bulb. I plan to get additional standard size Tala Sphere bulbs for our guest room. Note which bulbs do and do not have dim to warm technology. Overall handsome quality products.
13 januari 2024
Review zonder uitnodiging
Antwoord van Tala
Hello Erik,
Thank you for your glowing review.
We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Robin
Tala Customer Support
Fast shipping and reliable product
2 januari 2024
Antwoord van Tala
Hello Cody,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Love Tala lighting
Love Tala lighting, never disappoints and always a beautiful presence. Promp
t delivery and well packaged.
2 januari 2024
Antwoord van Tala
Hello Meg,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Beautiful warm light!
14 december 2023
Antwoord van Tala
Hello Jess,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day
Kind regards,
Amie
Tala Customer Support
I ordered the wrong lightbulbs and have…
I ordered the wrong lightbulbs and have been attempting to return them but the company won’t respond. The returns portal doesn’t recognize the tracking number and the company doesn’t respond to my requests for assistance. Have never had this happen to me before so be careful!
18 december 2023
Antwoord van Tala
Hello Kayla,
Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Claire
Tala Customer Support
Received wrong lamps
Received wrong lamps. Paid for expedited shipment which should be refunded. Phones are not answered and it take days for any email reply. Don’t know when/if I will receive correct merchandise! Frustrating!
20 december 2023
Review zonder uitnodiging
Antwoord van Tala
Hello,
Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us.
We pride ourselves on quality service and excellent products, so we are disappointed to have fallen short on this occasion. We have reached out to you via email and we will strive to resolve this for you as soon as we can.
Kind regards,
Emma
Tala Customer Support
Exceeded expectations
Super fast delivery and maybe the best/most secure packaging I've ever seen. Plus, the lamps look even better in person.
5 december 2023
Antwoord van Tala
Hello Mark,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Beautiful craftsmanship on the light…
Beautiful craftsmanship on the light bulb, delivered safely!
8 december 2023
Antwoord van Tala
Hello Nicole,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Solid lamp, service not as good
The lamp is solid and beautiful and worked well. A charge lasts a good time. The bulb died after three weeks. Tala did not respond to emails about it. At the time the Muse bulbs were not available on their website, and you can't use most standard bulbs. I contacted Haworth who said they would get Tala to send a bulb, which has not arrived. Eventually the bulbs became available and I ordered two ($20 each plus $15 shipping.)
5 december 2023
Antwoord van Tala
Hello Desmond,
Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Amie
Tala Customer Support
Quality of the lights
28 november 2023
Antwoord van Tala
Hello Lynn,
Thank you for your review. Enjoy your Tala lights!
Have a great day.
Kind regards,
Amie
Tala Customer Support
Unclear who handles shipping
It should be made clear at checkout who will be handling the delivery. I used my P.O. Box # only to later find out that UPS is delivering, and they do not deliver to P.O. Boxes. Now I’m just watching my order bounce around and sit at various destinations, and it will probably just be returned to the warehouse.
24 november 2023
Antwoord van Tala
Hello Meg,
Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us. We have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Claire
Tala Customer Support
Antwoord van Tala
Hello Linx,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Emma
Tala Customer Support
Beautiful product
Beautiful product and excellent customer service. Wish I had known the backorder was going to a month + when I ordered.
16 november 2023
Antwoord van Tala
Hello Dana,
Thank you for the honest review! We appreciate you taking the time to get in touch and we are constantly working on improving our ordering system and how we communicate with customers, so we will be taking your comments into account. Enjoy your Tala lights!
Kind regards,
Amie
Tala Customer Support
beautiful, well-designed
beautiful, well-designed product. bought a pair that looks great on our bedside tables.
17 november 2023
Antwoord van Tala
Hello Adi,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
I ordered the Alumina
I ordered the Alumina, Reflection Oval and Mantle Portable table lamps. The quality is exceptional and I love them all!
16 november 2023
Antwoord van Tala
Hello Julie,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Emma
Tala Customer Support
Just what I hoped it would be
Just what I hoped it would be. Very satisfied with my cute lamp. Came quickly and safely packed. No extra packaging which I like.
30 oktober 2023
Antwoord van Tala
Hello Anneliese,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Robin
Tala Customer Support
Antwoord van Tala
Hello Sarah,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day
Kind regards,
Amie
Tala Customer Support
High quality products and fast shipping
Fast shipping and great customer support for returns
6 oktober 2023
Antwoord van Tala
Hello Kenny,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy.
Kind regards,
Amie
Tala Customer Support
Love our Tala Alumina
We now own 3 Tala Alumina lamps. One is used as a table lamp and 2 we installed as wall lamps. We love these stylishly simple lamps. They give great adjustable light and the wall installation was very easy. We look forward to looking at more Tala lamps in the future as we replace others in our house. Based on our experience they are well made and they make ordering very easy.
16 september 2023
Review zonder uitnodiging
Antwoord van Tala
Hello Manuel,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Jasmin
Tala Customer Support
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