Really happybwith the size of the case I had chosen.Also happy with the colour black.customer service were very supportive when I was asking about when will.i recieve my case due to not getting it on... Toon meer
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Lees wat reviewers zeggen
Excellent piece of luggage. Sorted security code/lock out easily. Looks a well made and practical option for longer trips - very big case, internal dimensions are very generous. Took 3 days from or... Toon meer
Some problems with my order in that the colour I wanted was not available. I was told a phone call had been made but no email was sent. Once I realised I had not received the order and contacted the... Toon meer
Excellent customer service. I contacted the team to ask if I could cancel an order before it was dispatched, as I had decided to keep a similar suitcase I had purchased earlier. They replied almost... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Contactgegevens
Verenigd Koninkrijk
- 0207 126 8211
- info@valiseluggage.co.uk
- valiseluggage.co.uk
4,7
Uitstekend
503 reviews
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Antwoord van Valise Luggage
Thank you for the great feedback!
Antwoord van Valise Luggage
Thank you for the great feedback!
Excellent customer service especially…
Excellent customer service especially as I had ordered the wrong item. Service and delivery were very good as was the returns process - this being needed due to my own errors!. Thanks for a great service.
1 mei 2026
Antwoord van Valise Luggage
Thank you for the great feedback!
Excellent ordering
Excellent ordering, follow up and delivery!
Both Samsonite upscape cases came well packaged and as ordered.
What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only one "Free" Retreev luggage tag. But Hey Ho that's the way it goes, have to remember the next time.
13 mei 2026
Antwoord van Valise Luggage
Thank you for the feedback! The smart luggage tag is a free gift from us. We send one out per order £350 or more.
Ordered case and emailed it had been…
Ordered case and emailed it had been lost in transet and no more stock to resend . I do not think they had it in stock in the first place .
11 mei 2026
Antwoord van Valise Luggage
Dear Customer - All our stock levels are accurate. The case you ordered was the last one we had and isn't made anymore by Samsonite. Sadly it went missing on the way to you by the courier and we couldn't send you a replacement. I am really sorry for the inconvenience. A full refund was issued.
Very good experience
Easy to navigate website, great price, very speedy delivery. Thank you
11 mei 2026
Antwoord van Valise Luggage
Thank you so much for the great feedback!
Quick !
Quick !! Same case other suppliers , ridiculous delivery times . You said 2 days , was actually 3 , but great service . Holding stock and quick shipping gets you sales … keep at it !!
11 mei 2026
Antwoord van Valise Luggage
Thank you so much for the great feedback!
Antwoord van Valise Luggage
Thank you so much for the great feedback!
Valise offered a promotion which made…
Valise offered a promotion which made this the best option for my purchase. Thrilled with my purchase.
5 mei 2026
Antwoord van Valise Luggage
Thank you so much for the great feedback!
Delivered promptly and very well…
Delivered promptly and very well packaged, product as described and very good quality
5 mei 2026
Antwoord van Valise Luggage
Thank you so much for the great feedback!
Genuine Sale Offer
Bought a Sampsonite restacked cabin bag at £90 less than most other stores. Delivery took 4 - 5 days & the bag is great.
5 mei 2026
Antwoord van Valise Luggage
Thank you so much for the great feedback!
Delivered when they said they would and…
Delivered when they said they would and supplied what they indicated. Packaging was acceptable.
5 mei 2026
Antwoord van Valise Luggage
Thank you so much for the great feedback!
Antwoord van Valise Luggage
Thank you so much for the great feedback!
Antwoord van Valise Luggage
Thank you!
Never received the item and have had no…
Never received the item and have had no response from the retailer and no refund etc
2 maart 2026
Antwoord van Valise Luggage
Dear Customer
I am sorry to hear, the item was sent out after you placed the order. We have looked into this, as no one was home DPD then decided return the backpack back to us which we are yet to receive yet. We have sent out another one today.
Please check on your emails, DPD will text and email a one hour time slot tomorrow. If you are not at home you can re arrange it.
Sorry for any inconvenience
Kind regards
Valise Luggage
What a great company
What a great company, bought an expensive bag from them and when there was a delivery problem they went over and above. Would highly recommend and thank them and their staff for their brilliant customer service. Thank you and would not buy from anywhere else
29 april 2026
Review zonder uitnodiging
Antwoord van Valise Luggage
Thank you for the great feedback
Great service
Great service. Easy to buy on line with an added 10% off my first purchase. Speedy delivery. Love my new ROKA bag.
27 april 2026
Antwoord van Valise Luggage
Thank you for the great feedback
Antwoord van Valise Luggage
Thank you!
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