I have nothing but good to say about this company my purchases av come in good time ... They have good offers regularly... Their products r always of Good quality... Very competitively priced... n wo... Toon meer
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Same here, ordered in March, £50 paid by bank transfer. Item was never delivered. I asked for a refund two months later, they replied asking me for details over and over again. After a few months, aro... Toon meer
Honestly if I could, I'd rate them negative five. I purchased an item on preorder in April 2018. I finally got a refund through PayPal 8th October 2018. I understand I'd have to wait for the pre... Toon meer
Wrong coils sent out in error but that's an easy mistake that many other vendors have also made before with the same coil (there's 6 different coil options/types for this tank) but unlike the rest, V... Toon meer
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First class service and delivery
First class service and delivery, I would definitely recomend them and buy from then again.
Awful site, with an awful business model.
** They offered me a discount to change this review **
When you order from Vapenology you should know that they turn around & source your order from fasttech.com then add a 60% markup on what you pay for an item. The vast majority of stock they list isn't available until they order it on your behalf & you'll have to wait anywhere from 1-2 weeks for delivery.
They don't offer anything to justify the ridiculous markup they add. My suggestion is that you shop elsewhere.
Amazing offers!
This company never fails to give its customers great deals and an affordable range of top E-cig merchandise.
Great communication
Great communication, good varied stock and fast delivery of items. Happy using this website. Will look to purchase again in the future.
they have good communication but i …
they have good communication but i waited over a week for a order and they also said that because 3 coils was faulty in one pack they would send me 3 replacements which i did not receive
A brilliant company with first class …
A brilliant company with first class customer service, if you have any issues they WILL sort it out for you, highly recommended.
awesome!
Ordered once in the past & had a little problem with shipment but with a busy schedule to keep up with. I can imagine it being hard.
I then recieved an email off Liam personally short after doing everything he could to make up for the mistake & made my transaction a happy one!
This is the main thing any customer can hope for from a company, that they would go the extra mile for their customers which Liam most certainly did!
Why wouldn't you use a company which shows trust & loyalty towards their customers instead of just another number with money?
Good deals also & good variety.
Great company!
ordered on 24th june had email to say …
ordered on 24th june had email to say goods on the way still waiting! its been 21 days now and no reply to emails this company is a shambles.
day 22 and we have a delivery!! Great item good value but very poor customer service.
Great company great communication great …
Great company great communication great products
Good overall.
Originally my order didn't go through due to an error with worldpay, and as I didn't have an account with vapenology, there was no record of my order. But once I emailed the team, they sorted everything out for me and got my items sent out super fast (considering it was TPD sale week). Part of the order got missed out but again, the team sorted it for me and the missing items got sent out shortly after.
Excellent service
Excellent service. Highly professional. Quick delivery
Great range of products and well …
Great range of products and well priced. Fast delivery as well. Recommended
Awesome company
Awesome company, very freindly and quick response.
Excellent very affordable and my mod …
Excellent very affordable and my mod came fast aswell with no problems
Boyfriend is so happy with it
Great service and products shipped and …
Great service and products shipped and arrived on time. Thanks
For anyone looking to buy from here, I would say go ahead. 5 Stars from me.
Fantastic sales and service 😁
Fantastic sales and service 😁
I purchased a box of cigpet eco 12 T14 coils
Fantastic coils rated for 60 - 360w
Kick like a mule around 150w
Thank you to vapenology
Liam the founder of the company is a …
Liam the founder of the company is a top guy. To me customer service is all about how the company looks after you if problems occur . This guy always text me back personally and all I'd ordered was a£20 tank. He owns the problem and rectifies it and makes things happen .
You can buy from this guy with the confidence in that everyone who buys a bottle of juice or who buys multiple items will receive the same service. I know that from my experience
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