They send the WRONG SUNGLASSES, then ask ME to pay for the shipping to return. They don't reply to emails. Very bad customer service, especially for someone whose purchased multiple pairs of their eye... Toon meer
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Lees wat reviewers zeggen
They apply an automatic code on your website order if you order multiple pairs and then won’t let you even exchange a pair because they applied “said code” that you didn’t ask for. Super Shady and won... Toon meer
I am extremely satisfied with both the site and the products and I would like to give extra stars for resolving the situation I went through with this seller. The site specifies that taxes and VAT are... Toon meer
HORRIBLE company. Purchased the Dixie - Choc Tort/Cinnamon sunglasses for 250 USD and they are way smaller in person and didn’t fit my face. I returned the sunglasses and it cost $164 USD to ship them... Toon meer
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You can’t return the item?
You can’t return the item?? The quality is horrendous considering the price and nothing like what the models wear. Do not buy
No customer service No returns accepted
Cannot return items for a refund
Shocking !!!!
Beautiful sunglasses and great quality
I have just received my glasses and absolutely LOVE them .
I was shocked to come on here and see all of these awful reviews .
I’ve only ever bought sunglasses from Gucci so was taking a gamble on these but pleased to say they have exceeded my expectations .
Very happy and will order more of these again soon .
Acquisto perfetto
Ero scettica date le recensioni negative ma io nonostante ciò ho voluto acquistare e devo dire che ho fatto bene! Tutto perfetto occhiali veramente belli!! Non so il perché di queste recensioni negative ma io posso dire che l acquisto è stato perfetto nei tempi brevi e nelle confezioni tutto impeccabile..
do not recommend
do not recommend. if eyewear do not suit you, you can’t return. so basically it’s scam because everywhere you can return items- in vehla you can’t. it shows that they don’t care about customers. you have ,,discount” buy 1 get two and can’t change that and when in their policy is written that you can’t return or change items that has discount. and what good quality item can cost 200 and when you get + more item free. it’s a big scam. they only care about money. sometimes you need to return things because they don’t suit you.
No returns or exchanges
No returns or exchanges. Terrible company and customer service
DO NOT BUY
DO NOT BUY. They are exploiting offers to make people buy. Make sure you read the small print! You are unable to return any item - shocking service.
I am COMPLETELY shocked by the reviews
I am COMPLETELY shocked by the reviews, I bought two pairs of sunglasses to put my prescriptions in and they are so amazing for the price. Quality is top and even the opticians asked me for their website to go purchase for herself. I love these sunglasses
DO NOT PURCHASE ANYTHING FROM VEHLA!!
DO NOT PURCHASE ANYTHING FROM VEHLA!!! They are horrible. When they don't provide customer service you know they're desperate for money. My mistake for not doing more research. $300 gone in a flash.
SCAMMERS.
THE WORST COMPANY IN THE WORLD
THE WORST COMPANY IN THE WORLD
I agree with all the reviews. Wish I looked it up before purchase. On all pictures of insta girls they look great. I also tried them through their virtual try on on insta.
Looked great.
When I recieved the sunglasses both pairs are completely different from the photos and videos.
Also no sun protection whatsoever. The company does everything it can to harm you without any intention of keeping the customer for new purchases.
HORRIBLE company
HORRIBLE company. Purchased the Dixie - Choc Tort/Cinnamon sunglasses for 250 USD and they are way smaller in person and didn’t fit my face. I returned the sunglasses and it cost $164 USD to ship them back to their warehouse in Australia. They do not provide the shipping label or cover the shipping cost. When I reached out to Vehla customer service they offered nothing to rectify this issue and said customers are responsible for all shipping costs. Worst customer service and company I’ve ever encountered.
Got the Vehla Dixie sunglasses in…
Got the Vehla Dixie sunglasses in black/toffee and they are so small compared to what is shown on the models! I kept looking back at pics and was confused as the colors I ordered match. I thought I was losing my mind until I read these reviews. Don’t buy from them. Waste of money. You’re better off getting a pair on Amazon to be honest. I buy plenty of high end sunglasses and just figured I’d give a newer brand a chance, not a good idea.
I agree with all the reviews
I agree with all the reviews. Wish I looked it up before purchase. On all pictures of insta girls they look great. I also tried them through their virtual try on on insta. Looked great.
When I recieved the sunglasses both pairs are small. Exactly as somone said. Like children's glasses. I am skinny and don't have a round face. Narrow one.
I bought Dixie and Bowie models.
Also no sun protection whatsoever.
Vehla Eyewear HORRIBLE company
Stay away from Vehla Eyewear company - a horrible company to do business with. Do NOT buy their sunglasses. They are not worth the high price tag. They look like $50 sunglasses NOT $250 sunglasses. They are nom refundable if they don't fit your face. The FELIX sunglasses I purchased with a promo code (2 for $250) are way too small for an average or larger face. I asked for a refund and they said they are non refundable if you buy 2 sunglasses for $250. I will ship them back CERTIFIED EMAIL to make sure they receive them and my attorney will resolve it for me with this company. Go to Sunglass HUT store and buy much better quality sunglasses there. You can try them on to see how they fit. Stay away from VEHLA EYEWEAR. You will regret your purchase.
Do not buy
It is a terrible product and does not offer refunds or exchanges. A lot of fine print and scheming to get the most money from you as possible. Awful experience. Avoid at all costs.
Horrible company
Horrible company. The glasses cost $250 but to return to Australia cost $300 or even to exchange cost a fortune. What a scam company. Should be shut down. They offer you nothing. Just an exchange but you must pay for return. Glasses are pretty awful quality as well.
Avoid
Avoid. Awful customer service - do not offer returns or exchanges. Glasses are cheap and not worth the expensive price tag. AVOID AT ALL COSTS
Sunglasses don’t protect or even shade…
Sunglasses don’t protect or even shade from the sun.
Brand doesn’t offer a refund for change of mind.
Extremely disappointing policy for an online retailer. Left with a $250 credit that I have nothing to use it on as their sunglasses are poor in function.
No returns and horrible customer…
No returns and horrible customer service. Absolute scam. Make sure you charge back via your credit card so this company gets shut down and others don’t get taken advantage of!
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