VeinCentre Reviews 

2.460
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I had a fantastic experience at the Vein Centre on Queen Anne Street, London. I received a warm welcome at my initial assessment before being introduced to Dr. Thoraya Ammar and her support team. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was made to feel at ease from start to finish. My Consultant explained exactly what I needed to know about my procedure and my expectations on the results. The nurse on hand was also very attentive... Toon meer

Beoordeeld met 5 van de 5 sterren

Ahmed El-Basty who was my vein specialist was very friendly with a good sense of humour and along with his nurses made the actual treatment nowhere near as scarey as I had imagined it would be. It... Toon meer

Beoordeeld met 5 van de 5 sterren

If you are lucky enough to live in Bristol and finally pluck up the courage to get treatment, have no fear. My consultant was Devan Thavarajan, calm, gentle and thoroughly professional, who explained... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medisch centrum

Geschreven door het bedrijf

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(2.460)

1.101 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great customer care

Everyone from receptionist, Nurse and Dr were great, welcoming, making me feel very comfortable.

15 september 2026
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Antwoord van VeinCentre

Hi Nilam,

Thank you for your lovely feedback. We’re delighted to hear that the whole team made you feel comfortable and well looked after throughout your visit.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Clear & informative

Very clear and informative consultation. Leg and symptoms fully assessed with explanation on what the next stages are. Clear pricing set out.

19 september 2026
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Antwoord van VeinCentre

Hi there,

Thank you for your review. We’re glad you found the consultation clear and informative, and that you were given a thorough assessment along with a clear understanding of the next steps and pricing.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Good all round experience

Made welcome from all staff. Dr David Wells was very respectful and most reassuring when explaining the cause of my leg problems and the plan for my proposed procedure.

15 september 2026
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Antwoord van VeinCentre

Hi Marion,

Thank you for sharing your experience. It’s lovely to hear that you felt welcomed by the team and that Dr David Wells gave you the reassurance and clarity you needed when discussing your treatment.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Very pleasant welcome.

Very pleasant welcome.
Consultant very helpful and informative.

19 september 2026
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Antwoord van VeinCentre

Hi Roger,

Thank you for your feedback. We’re pleased you received such a warm welcome and that your Consultant took the time to provide helpful and informative advice.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Welcoming atmosphere

Welcoming atmosphere
Information given was easily understandable.
A professional experience.

15 september 2026
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Antwoord van VeinCentre

Hi Peta,

Thank you for your feedback. It’s lovely to hear that you found the atmosphere welcoming and the information easy to understand. We’re pleased you had a professional experience with us.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

I had a good experience

I had a good experience, made to feel at ease, I felt that they could help the appearance of my veins and they did explain what would happen afterwards. My appointment was fairly quick and I would have liked a bit more detail. I am sure I will ask for the procedure as I have 6 months to decide. I have paid for my consultation and so I a relatively sure I will go for the procedure however I will wait until early next year, when I do not have to have my legs on show.

16 september 2026
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Antwoord van VeinCentre

Hi Carolyn,

Thank you for sharing your experience. We’re glad you felt comfortable and that the consultation gave you a clearer idea of what to expect. We’ll be happy to support you whenever you decide you’re ready to move forward.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Exceptional initial appointment at Norwich Vein Centre.

Was given a very warm welcome on arrival from the receptionist with the offer of a coffee. The whole appointment was done efficiently and courteously. Looking forward to my recommended treatment now.

16 september 2026
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Antwoord van VeinCentre

Hi Rosemarie,

Thank you for your lovely feedback. We’re pleased you received such a warm welcome at the Norwich clinic and that your appointment was both efficient and comfortable. We hope you’re looking forward to your treatment.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

“First-Class Consultation and Service”

I recently had a consultation at the Vein Centre about having my varicose veins removed, and I have to say I was really impressed with the whole experience.
Everyone was incredibly friendly, welcoming and professional, and everything was explained clearly without feeling rushed or pressured. I left feeling really reassured and confident about going ahead with the treatment.
And a special mention to the receptionist, who even made me a fresh double espresso while I was there — a lovely touch and very much appreciated! ☕️😂
Overall, a great experience so far, and I’m looking forward to getting the treatment done. I would definitely recommend the Vein Centre to anyone considering treatment for varicose veins.

15 september 2026
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Antwoord van VeinCentre

Hi Joe,

Thank you for such a lovely review. It’s great to hear that you felt welcomed and reassured throughout your consultation, and we’re glad the team gave you the confidence to move forward with your treatment.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Great customer service very helpful and…

Great customer service very helpful and great consolation

17 september 2026
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Antwoord van VeinCentre

Hi Peyman,

Thank you for your kind feedback. We’re pleased you found the service helpful and that you had a great experience with your consultation.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Taunton clinic

A new clinic in Taunton has opened so I thought now’s the time to tackle my thread veins. I didn’t know what to expect but from walking through the door for my consultation through to the follow up treatment everything was very smooth. Coffee and a biscuit to put you at ease and everything carefully explained followed up with a brochure to take home. All my questions were answered and I was reassured so booked the procedure for the following week. Very straightforward and the little injections were no worse than having a flu jab albeit about 18 times! The Dr, nurse and I chatted throughout and I was in there about 20 minutes. Even the ‘Pretty Polly holdups’ were better looking than I expected and quite comfortable. Looking forward to seeing the results in a few weeks time and no follow up needed.
Thankyou to you all, great service.

15 september 2026
Review zonder uitnodiging
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Antwoord van VeinCentre

Hi Jackie,

Thank you for such a detailed review of your experience at our new Taunton clinic. It sounds like you were well looked after from your first visit through to treatment, and we’re pleased that everything felt straightforward and comfortable. We hope you’re delighted with the results as they develop over the coming weeks.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Very friendly people who made you feel…

Very friendly people who made you feel at ease. Would recommend

18 september 2026
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Antwoord van VeinCentre

Hi Tracy,

Thank you for your lovely feedback. We’re glad the team helped you feel at ease and really appreciate your recommendation.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

My consultation

I found the experience very informative. The staff were friendly and welcoming. It is good to know there is a solution.

16 september 2026
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Antwoord van VeinCentre

Hi Janella,

Thank you for sharing your experience. We’re pleased that you found the consultation informative and the team friendly and welcoming. It’s also lovely to hear that you left knowing there are options available to help.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Exactly what I hoped it’d be like

Greeted on arrival. Offered tea. Seen on time. Pleasant staff. Clear explanation from consultant.

19 september 2026
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Antwoord van VeinCentre

Hi Lesley,

Thank you for your kind review. It’s great to hear that you were welcomed so warmly, seen on time and given a clear explanation of your treatment.

Best wishes,
Dilly

Beoordeeld met 3 van de 5 sterren

Good medic , the rest needs quite some upgrade

I found the specialist was good and the 2 nurses were excellent but the front of house ( receptionist ) , lack of WiFi, expectation that it’s OK to be more than half an hour late because it’s the afternoon (!) with the knock on problem of car parking running out and not being able to update it because there’s no WiFi. It left me feeling like the NHS would have compared well against it, but just in the admin side honestly

15 september 2026
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Antwoord van VeinCentre

Hi Katie,

Thank you for taking the time to share your feedback. We’re really pleased to hear that you were happy with the Consultant and nurses but we’re sorry that the administrative side of your experience fell short.

We appreciate you highlighting this, as this is not the service or experience we aim to provide for our patients. We’d really welcome the opportunity to understand more about your experience and discuss this with you further. A member of our team will be in touch shortly.

Kind regards,
Dilly

Beoordeeld met 5 van de 5 sterren
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Antwoord van VeinCentre

Hi Chris,

Thank you for your feedback. We’re glad you found both your consultant and nurse so friendly and that you had a positive experience with the team.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Amazing!!

Just wanted to say a huge thank you to James Harding and the team at the vein centre in Stratford. The treatment I’ve received has truly changed my life! I have gone from living in trousers, standing in certain positions or hiding my leg with a bag to the complete opposite for the first time in years! Putting on a pair of shorts and not being self conscious or having to hide my legs is elating.My experience from start to finish has been amazing, i just wish I’d done it sooner. Thank again
Vicky

22 september 2026
Review zonder uitnodiging
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Antwoord van VeinCentre

Hi Victoria,

Thank you for such a lovely review. It’s fantastic to hear how much of a difference your treatment has made to your confidence and that you can now enjoy wearing shorts without feeling self-conscious. We’ll be sure to share your thanks with Dr James Harding and the Stratford team.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Excellent Treatment

This has been an amazing positive experience from initial consultation through to treatment and final review. Everything was clearly explained and the results have exceeded all my expectations. I cannot thank Nigel, Cathy and Sue enough fot the care they have given me. My legs feel so much healthier and I can now wear shorts with confidence.

22 september 2026
Review zonder uitnodiging
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Antwoord van VeinCentre

Hi Katherine,

Thank you for your wonderful review. We’re thrilled that your experience has been so positive from consultation through to your final review, and that you’re already seeing such a difference in how your legs feel. We’ll make sure the team see your kind words.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

I honestly can’t thank David wells my…

I honestly can’t thank David wells my consultant and sue enough for the marvellous work they have done with my leg veins . From the moment I walked through the door, the receptionist and everyone I met were so friendly,kind and welcoming, and they immediately put me at ease.
The results have been amazing, and I feel so much more confident in myself. It’s made such a difference,not only to the appearance of my legs but also to how I feel I’m truly grateful for all the care, kindness and professionalism I received thoughtout.
Thank you all so much I couldn’t be happier with the results !❤️

28 juli 2026
Review zonder uitnodiging
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Antwoord van VeinCentre

Hi Julie,

Thank you for such lovely feedback. We’re delighted to hear how pleased you are with the results and that Dr David Wells, Sue and the wider team made you feel so well looked after throughout your treatment.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Initial consultation was great

Initial consultation was great. Everything explained very thoroughly. Now looking forward to getting these wretched veins treated. Ridiculous waiting times on NHS.

8 september 2026
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Antwoord van VeinCentre

Hi Chris,

Thank you for your review. We’re glad you had such a positive consultation and came away with a clear understanding of your treatment options. We hope everything goes just as well when it’s time for your treatment.

Best wishes,
Dilly

Beoordeeld met 5 van de 5 sterren

Vein Centre Southampton

I recently underwent varicose vein treatment with consultant vascular surgeon Mr Ahmed El-Basty at the Vein centre 46 The Avenue Southampton. I am extremely pleased with the care I received. From the initial consultation through to the procedure and follow-up appointments. Everything was explained clearly and professionally by Mr Ahmed El-Basty. The results have exceeded my expectations, and I have noticed a significant improvement in both the appearance oh my legs and my comfort. I would highly recommend The vein centre at 46 The Avenue Southampton.
Mike C

19 september 2026
Review zonder uitnodiging
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Antwoord van VeinCentre

Hi Mike,

Thank you for your fantastic feedback. We’re delighted to hear that Mr Ahmed El-Basty looked after you so well throughout your treatment and that the results have exceeded your expectations. It’s wonderful to know you’re feeling the difference in both your legs and your comfort.

Best wishes,
Dilly

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