I had a fantastic experience at the Vein Centre on Queen Anne Street, London. I received a warm welcome at my initial assessment before being introduced to Dr. Thoraya Ammar and her support team. Th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was made to feel at ease from start to finish. My Consultant explained exactly what I needed to know about my procedure and my expectations on the results. The nurse on hand was also very attentive... Toon meer
Ahmed El-Basty who was my vein specialist was very friendly with a good sense of humour and along with his nurses made the actual treatment nowhere near as scarey as I had imagined it would be. It... Toon meer
If you are lucky enough to live in Bristol and finally pluck up the courage to get treatment, have no fear. My consultant was Devan Thavarajan, calm, gentle and thoroughly professional, who explained... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contactgegevens
Unit 5, Lyme Vale Court, Parklands, ST4 6NW, Stoke-on-Trent, Verenigd Koninkrijk
- 01782753960
- patientcare@veincentre.com
- veincentre.com
4,8
Uitstekend
2K reviews
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Every one was so friendly it made me…
Every one was so friendly it made me feel relaxed , the treatment went well and was treated like a friend rather than a patient. Very pleased. Thank you
19 september 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi Eileen,
Thank you for your lovely review. We’re so pleased that the team helped you feel relaxed and that you were made to feel like a person rather than simply a patient. It’s great to hear your treatment went well too.
Best wishes,
Dilly
Wonderful team!
The team are lovely, very kind, easy to talk to, highly professional and explain everything every step of the way. Would recommend them a thousand times over if not more! Thank You all so much!
19 september 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi Stephen,
Thank you for your wonderful feedback. It’s great to know you felt supported and well informed throughout your treatment, and we really appreciate your generous recommendation of the team.
Best wishes,
Dilly
Excellent service
I went to the knutsford centre for my treatment, I was very nervous because I didn't know what to expect, but as soon as I walked in I felt so at ease because Melissa and Jo were fantastic at explaining everything. Dr Mark Regi made me feel so relaxed whilst doing the treatment.
Even though my procedure was only a few months ago I am absolutely 100% happy with the results so far , it does take a good few months to heal . Thank you to all the team I'm so glad I chose the vein centre.
15 juni 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi Emma,
Thank you for sharing your experience. It’s lovely to hear that Melissa, Jo and Dr Mark Regi helped you feel so comfortable, particularly when you were nervous beforehand. We’re delighted you’re already so happy with your results and hope they continue to develop beautifully over the coming months.
Best wishes,
Dilly
Great!
Dr Neelan was great. Staff was always polite and professional. I misread the guidance before the follow up treatment and Veincentre management was kind enough to re schedule a 3rd appointment and provide the treatment . Overall very pleased with the result of my treatment . Recommended .
12 september 2026
Antwoord van VeinCentre
Hi Liviu,
Thank you for your lovely review. We’re pleased to hear you were so happy with your treatment and the support you received from Dr Neelan and the team. We’re glad we were able to help arrange your follow-up and that you’re pleased with the overall result.
Best wishes,
Dilly
Efficient, professional treatment experience.
I had vein treatment on NHS 8 years ago and the experience with Vein Centre was like night and day. Had an initial consultation and scan with Helen Burndred. Scan results, treatment aims, plan and pricing structure were clearly explained before I booked an appointment to suit me with minimal wait time. I had EVLA which gave only a couple of seconds of mild discomfort during the procedure and follow-up foam sclerotherapy. Walked out after both appointments without pain and had positive visible results when the compression stocking came off after 10 days. The whole team at Chester were friendly, welcoming and helpful. The clinic was easy to find with available parking. Very pleased with the results so far.
15 september 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi Daryl,
Thank you for such a detailed review. It’s great to hear how smoothly everything went, from your initial scan and treatment plan through to your follow-up. We’re especially pleased that you’re already seeing such positive results and that the Chester team looked after you so well.
Best wishes,
Dilly
Treatment still ongoing as I write this…
Treatment still ongoing as I write this experience report so far everything is perfect.
18 september 2026
Antwoord van VeinCentre
Hi there,
Thank you for sharing your experience. We’re delighted to hear that everything has gone so well so far, and we hope you continue to be pleased as your treatment progresses.
Best wishes,
Dilly
Staff went above and beyond to make me…
Staff went above and beyond to make me feel at ease with my procedures, can not praise enough, and a great outcome on completion 5 star treatment , thank you all at the Lancaster VeinCentre
17 september 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi there,
Thank you for such lovely feedback. We’re so pleased the Lancaster team helped you feel at ease throughout your procedures and that you’re happy with the outcome. We’ll make sure the team sees your 5-star review.
Best wishes,
Dilly
Be wary
I paid for a consultation then £3,600 for my recommended treatment. While the heavy feeling in my legs has gone I still have a lot of spider veins. I had gone for my spider veins in the first place. I have been left with a bruise that I have now had for 18 months and more spider veins than ever. I wrote an email to them and they said I could go back for more treatment at a cost. I would have hoped that my issue could have been rectified for £3,600. I have given three stars because of the friendly staff and because my heavy legs have improved but I won’t be returning
10 december 2025
Review zonder uitnodiging
Antwoord van VeinCentre
Hi Jayne,
Thank you for taking the time to share your feedback. We’re pleased to hear that your heavy legs have improved and that you found our team friendly throughout your treatment. We’re sorry, however, that you remain unhappy with the appearance of your spider veins and that you’ve experienced ongoing bruising.
The response to treatment can vary between individuals, and sometimes further treatment may be required depending on the veins present and how they respond. We appreciate that this is not the outcome you were hoping for, particularly given the investment you made in your treatment.
We’d really like the opportunity to review your treatment journey and work towards resolving this for you. A member of our team will be in touch shortly.
Kind regards,
Dilly
I received top quality care here.
I received top quality care from my first consultation with Mr Lake to my final follow up treatment. The practice is clean and all of the staff are professional and friendly.
31 maart 2026
Antwoord van VeinCentre
Hi there,
Thank you for your kind review. It’s great to hear that you felt well looked after from your consultation with Mr Lake through to your final follow-up, and that you found the practice clean and welcoming.
Best wishes,
Dilly
Excellent service
Excellent service. Very friendly and knowledgeable staff. Amazing results.
1 juni 2026
Antwoord van VeinCentre
Hi Michelle,
Thank you for your lovely feedback. We’re pleased you found the team friendly and knowledgeable, and it’s fantastic to hear you’re so happy with your results.
Best wishes,
Dilly
The Consultant and Nurse were…
The Consultant and Nurse were professional, caring, communicative and really helped me to feel relaxed. Everything was explained thoroughly, giving me time to ask questions. I would not hesitate to return for future treatments if needed.
16 september 2026
Antwoord van VeinCentre
Hi Caroline,
Thank you for your kind words. We’re glad the consultant and nurse made you feel relaxed and gave you plenty of time to ask questions. We’ll be very happy to welcome you back should you need us in the future.
Best wishes,
Dilly
Very welcoming and friendly
Very welcoming and friendly. Everything looked fresh clean. The consultation was very thorough and informative. I was made to feel completely at ease. I have already booked my next appointment.
10 september 2026
Antwoord van VeinCentre
Hi Lesley,
Thank you for your lovely review. It’s great to hear that you felt so welcome and at ease, and that the consultation gave you the information you needed to move forward with your next appointment.
Best wishes,
Dilly
Antwoord van VeinCentre
Hi Ron,
Thank you for your feedback. We’re glad you had such a professional and efficient consultation and really appreciate you taking the time to share it.
Best wishes,
Dilly
I came today 15th sept
I came today 15th sept. for my final treatment ,i really cannot praise this clinic enough.Ireally should have had my vein treatment a few years ago ,but what made me realise haveing achy legs and also throbbing is not something i should put up with.Amazingly all gone, thankyou to Dr.Mark Regi ,Mike and Sally at the Lincoln clinic
15 september 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi Linda,
Thank you for such a lovely review. It’s fantastic to hear that your treatment has made such a difference and that the aching and throbbing you had been experiencing have now gone. We’ll be sure to share your thanks with Dr Mark Regi, Mike and Sally in Lincoln.
Best wishes,
Dilly
Great Treatment
Great Treatment, But Warning: The "Included Top-Ups" are a Pricing TrickI had a very positive experience with the actual varicose vein treatment at VeinCentre. The medical staff were highly professional, and my legs look and feel much better. However, I am leaving a 3-star review due to a serious lack of upfront financial transparency regarding post-treatment care.VeinCentre heavily promotes that foam injection top-ups are "included" in the main treatment price. What they don't explicitly tell you upfront is that you are forced to pay a mandatory £250 gatekeeper fee for a follow-up scan just to find out if you even need them. A patient cannot safely access these "included" top-ups without this appointment, making the word "included" highly misleading.In my case, it feels like a total con. My follow-up appointment lasted less than 2 minutes. I didn't even need any extra injections—I am being billed £250 simply for someone to look at my legs for 120 seconds and tell me they look fine. To make matters worse, the front desk team let me walk completely out of the building without mentioning a balance, only to send an invoice later.It is incredibly ironic that the clinic was pushing me to leave a review while simultaneously blindsiding me with hidden bills. The clinical care is fantastic, but the administration side uses very sneaky, contradictory pricing logic. Be prepared for an extra £250 paywall at the end.
8 september 2026
Review zonder uitnodiging
Antwoord van VeinCentre
Hi Aaron,
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that you were happy with your treatment and the clinical care you received, and that your legs are feeling and looking much better.
We’re sorry, however, that you were disappointed with the cost of your follow-up appointment and felt that the pricing was not sufficiently clear. The £250 follow-up appointment includes a clinical review and ultrasound scan to assess the treated veins and determine whether any additional top-up treatment is required. If treatment is required, this can also be carried out during the follow-up appointment.
We’re also sorry that you were not expecting the invoice you subsequently received. We appreciate that this has contributed to your concerns about the clarity of our pricing, and we’d like the opportunity to discuss this with you further.
A member of our team will be in touch shortly to discuss your experience and the information provided to you regarding your follow-up appointment.
Kind regards,
Dilly
Easy to find clinic and park- helpful…
Easy to find clinic and park- helpful staff
Seen on time clear explanation of treatment
8 september 2026
Antwoord van VeinCentre
Hi there,
Thank you for your feedback. It’s good to hear that the clinic was easy to find, your appointment ran on time and the treatment was clearly explained.
Best wishes,
Dilly
Initial consultation
Initial consultation was informative & helpful. Didn’t feel rushed or under any pressure to make a further appointment.
10 september 2026
Antwoord van VeinCentre
Hi Joy,
Thank you for sharing your experience. We’re glad your consultation gave you the information you needed without feeling rushed or under any pressure. We hope you continue to feel confident about your options.
Best wishes,
Dilly
Everything very thoroughly explained…
Everything very thoroughly explained both before and during consultation . Very helpful staff . Consultation very professional
10 september 2026
Antwoord van VeinCentre
Hi there,
Thank you for your feedback. We’re glad you found the consultation thorough and professional, and that the team was helpful throughout.
Best wishes,
Dilly
Very nice surroundings pleasant staff…
Very nice surroundings pleasant staff Very professional
10 september 2026
Antwoord van VeinCentre
Hi Yvonne,
Thank you for your kind words. We’re pleased you enjoyed the surroundings and found the team pleasant and professional.
Best wishes,
Dilly
Well organised
The consultant explained everything in detail and what the expect and what it may cost. Very pleasant conversation.
12 september 2026
Antwoord van VeinCentre
Hi Maryne,
Thank you for your review. It’s great to hear that your consultant took the time to explain the treatment, what to expect and the costs, and that you enjoyed your conversation.
Best wishes,
Dilly
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