At first I thought it was just another one of those calls but it turned out that Laura niles was very informative, she explained everything to me in great detail and answered all of my questions thro... Toon meer
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Received a call from Oliver Wilson from Hug Life today and he was both professional and friendly. He was helpful with talking me through different changes for my policy and was kind and understand.... Toon meer
Many thanks to the Hug Life team, my work made it hard to connect with them but they didn't bombard me with calls. When we finally connected the staff were brilliant. Than you to Laura Niles, who too... Toon meer
Just want to say how fantastic the service has been, especially with Jason. I wasn't easy to get hold of due to being busy working and with two children, but Jason really tried to ensure I had the r... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Specialists in Financial Protection Products
Contactgegevens
KB House, Juniper Court, Scott Drive , WA15 8AB, Altrincham , Verenigd Koninkrijk
- 0161 302 4694
- Hello@hug-life.co.uk
- vestafs.co.uk
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Oliver
Oliver , you did a fantastic job of helping me find the correct cover suitable for my needs and I appreciate that, well done on your customer service skills and attention to detail
Many thanks
Firstly I spoke to Helen who was really…
Firstly I spoke to Helen who was really bubbly and helpful. I was then put through to Laura who went through my policy options and helped me find the one that was right for me. She was really friendly and helpful, explained every clearly and didn't push products on me that were outside my budget and stated requirements. Would highly recommend.
Easy and professional
I spoke to the first advisor Helen who was super friendly and explained the process great.
My insurance advisor was Oliver who was fab! Went through everything in easy to understand language, was very friendly and professional. Really good experience that quite honestly I had been putting off for ages!
Can recommend.
Hello I like say the service that Helen…
Hello I like say the service that Helen Brierley is given is excellent, I feel like I know Helen for years. And have a laugh and talking about our day to day problems, Helen is a good listener and help me out anyway. And the help Helen given me astonishing. Thank you Helen brierley from Wayne
Thank you Jason you explained…
Thank you Jason you explained everything well took the time to make sure I understood.
And called me back to finish completing policy when you said you would.
Great service thank you
Jason Wong was brilliant very helpful…
Jason Wong was brilliant very helpful sorted out my cover perfectly and was very knowledgeable
The member of staff who I felt with was…
The member of staff who I felt with was very professional but also friendly so made sorting things out very easy
Oliver Wilson
Oliver Wilson , fantastic made me feel at ease , very knowledgeable , felt save with advice and very happy with new product 😜👍🏻
James was very professional and helped…
James was very professional and helped with my queries. Made sure I understood everything before carrying on and advised well on the different covers.
Great help from Kelly Hough and the…
Great help from Kelly Hough and the team, I’m so busy in the week and they were great at working with my schedule.
Had an excellent experience with Hug…
Had an excellent experience with Hug life. @Jason Wong went above and beyond to get us the right cover.
Excellent service - great personalized experience
Had an amazing experience after struggling to get the right cover. Helen @Hug Life went above and beyond to ensure I received the cover I needed. I would strongly recommend to anyone who wants the right life cover without fears they are going to be pressured into taking out a policy that doesn’t fit their needs.
Better deal
Very thankful that a lad called Oliver from hug life rang me when he did as I’ve been wanting to sort a better life insurance out. He told me he could help me receive a better deal and that I did. He made sure I understood it all and was there to help along the way, nice one mate.
Jason was really informative
Jason was really informative. He went through multiple different options and made sure I got what I was looking for.
Deffo recommend
I had the pleasure of dealing with…
I had the pleasure of dealing with Laura Niles, who, demonstrated a great understanding of our requirements and maintained a high level professionalism during the entirety of the process.
Very friendly
Very friendly, polite and informative service. Answered any questions I had and made sure I had all the info I needed.
Great service
Laura was really nice to talk to and made it really easy. Great service.
Great Service
I had a call with Jason Wong, and he reviewed my cover which needed updating due to me recently having a baby.
Jason went through everything thoroughly and found the cover at a reasonable price. I also struggled to find some information whcih was required and Jason advised that he would give me time to find the info and would call me back the following week. Jason followed through on this and we managed to get everything completed. Great service overall and really happy.
Kelly was very nice and helpful and…
Kelly was very nice and helpful and explained everything perfectly.
Laura Niles was brilliant.Very helpful…
Laura Niles was brilliant.Very helpful and pleasant
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