At first I thought it was just another one of those calls but it turned out that Laura niles was very informative, she explained everything to me in great detail and answered all of my questions thro... Toon meer
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Received a call from Oliver Wilson from Hug Life today and he was both professional and friendly. He was helpful with talking me through different changes for my policy and was kind and understand.... Toon meer
Many thanks to the Hug Life team, my work made it hard to connect with them but they didn't bombard me with calls. When we finally connected the staff were brilliant. Than you to Laura Niles, who too... Toon meer
Just want to say how fantastic the service has been, especially with Jason. I wasn't easy to get hold of due to being busy working and with two children, but Jason really tried to ensure I had the r... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Specialists in Financial Protection Products
Contactgegevens
KB House, Juniper Court, Scott Drive , WA15 8AB, Altrincham , Verenigd Koninkrijk
- 0161 302 4694
- Hello@hug-life.co.uk
- vestafs.co.uk
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Excellent customer service
Laura Niles was very pleasant and well mannered and explained everything clearly too me. Explained all benefits of policy.
Excellent service @ HugLife
William our advisor was really helpful went through all the options for us and got us cover for all our needs in our budget. Couldn’t be happier!
Kelly was very helpful with everything
Kelly was very helpful with everything. Explained it really well. I’m really good advice and I will be recommending her to everybody else that wants Life Insurance.
Jason was so helpfully and friendly and…
Jason was so helpfully and friendly and listened and took on board everything I had said too. Really appreciate all your help.
Thank you Laura Niles for building a…
Thank you Laura Niles for building a package for me and my children. I appreciate your patience and taking the time and care throughout the process. Was lovely speaking with you
Great experience all round
Great experience all round. Jason was able to find me much better cover than what I had previously & was very knowledgeable on all aspects of the discussion
Helpful, friendly
Lovely conversation with Oliver he reviewed my previous policy and answered lots of my questions then found a better policy for me going forward
Used this company about 3 years ago for the original policy and would recommend them
Laura Niles dealt with my case
Laura Niles dealt with my case - lovely and helpful. Clear and explained everything well
Fantastic customer service given today…
Fantastic customer service given today (17th April) by William Redgrave. Very pleasant to talk to, always reassuring I was understanding what we were discussing and was very professional. Was a pleasure sorting my life insurance out with him this morning and I feel at ease knowing I have something in place with his help and guidance. Thanks again Will
Just professional and polite and that's all we need!
I received a call from Kelly and as usual wasn't very eager to checky insurance but something was different. Kelly wasn't pushy just professional and polite. So I went through with her and she actually saved me money and got the cover I wanted!
Well done Kelly!
Helen Brierley was nothing short of…
Helen Brierley was nothing short of excellence!
Clearly stated all and ensured each element was understood by myself. She took her time to explain all elements and ensured all was understood. Thank you Helen.
Very happy with experience
Spoke with Oliver from Hug life, he was very patient & thorough with his approach. Cover explaned well & any queries were easily answered.
Had a lovely conversation with Kelly…
Had a lovely conversation with Kelly today. Who helped me get the best deal for my life insurance, explained everything and was a pleasure to talk to
I dealt with Laura Niles
I dealt with Laura Niles, she is very competent at her job, understanding and conscientious, I will definitely be talking to her again when required.
Had a lovely chat with William Redgrave…
Had a lovely chat with William Redgrave what a pleasant and very helpful experience I had with this man
Patient and thorough
I dealt with Kelly Hough who was patient and took plenty of time to get me the correct insurance in place and at my convenience
Life insurance Laura
Laura was brilliant with my new tailored life insurance for me and my family
Had a lovely conversation today with a…
Had a lovely conversation today with a lady called Laura Niles who helped to change my life insurance to a lot better suited to my situation. She was really helpful, very friendly and just all round amazing customer service skills.
Life insurance
I was looking for insurance that would cover me after a recent cancer diagnosis and was put in touch with Helan Brierley. Not only did she find me exactly what I was looking for, she was extremely knowledgeable about the product offered and was really polite, helpful and a pleasure to deal with. Would definitely recommend.
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