Vicrez.com Reviews 

Love how fast they ship , customer service is wonderful

Ordered louver for 2016 Dodge Charger. Louver arrived within a few days, fast shipping. When the louver was test fitted it did not fit the car properly due to the plastic on one side being higher than the other. This product is not precision cut like stated in their video. Also not enough tape was sent to put on back side of brackets. Tape that was given was very cheap and does not stay stuck. When I contacted vicrez about my problems I contacted them June 8th, two days after getting my louver… they said they would look into it. I never received a reply so I contacted them again on June 29th…then on June 30th they sent me an installation video… not addressing my problems at all or even remotely helping my issue. I would say they have horrible customer service. I will not buy from them again.

Bought carbon fiber hood for my 2020 Scat Pack Charger. It came pretty quick. Before putting it on, I noticed that the vents were not cut out along with no washer sprayer cut outs and hood liner pin holes. Called in and was told that they don't cut them out and it was up to the customer to cut them and sent me a Youtube clip on how to do it for a Challenger. This makes no sense, due to the fact that Vicrez says it's a ready to go hood. Got passed all that and was putting the hood latch on (finger tight) and a nut pulled through the hood. No bracket to support the hood. Vicrez says I over tighten the bolts and my hood is non refundable and non replaceable. This compony is crap, sells junk for product, and blames the customer for their screw ups. I am taking legal actions and they have been reported. DO NOT BUY FROM THIS COMPANY!!!!!

Great product I have the demon widebody kit no problems and any info I needed always respond rather it be by phone or social media

When adding my Shirokai kit, I needed to upgrade to the Hellcat front-end and bumper assembly. My online salesman was very knowledgeable and friendly. I didn't quite know what I needed but he took the time to answer questions and make sure I got the right product. I was even offered a discount code that I wasn't aware of. Product was delivered a few days later with no issues. I have since recommended Vicrez to my other car friends looking to upgrade their cars

Vicrez Customer service Is insane so fast and reliable! I have the rock guards/ side skirts w/ winglets / diffuser and canards and love the quality!! Highly recommend if your looking to upgrade your vehicle!

Highly recommend vicrez! I purchased the front and side splitters for my show build and I love the quality! It was the missing piece to my show build!

I purchased the 370z Nismo front bumper for the 350z during a sale event. I went to install it a couple months later and the bumper shattered like Cheap ABS plastic. I sent them a picture and explained what happened but they were utterly useless. They advertise durable products and you get trash. They advertise polyurethane but you will get ABS plastic. They will respond to you fairly quick when you contact them, but won’t do anything helpful to assist in the situation. They will just keep apologizing such as Diana Garcia did for several exchanged messages.

BOUGHT $800 IN VINYL , DISCOLORED NO GOOD CRAP!! CUSTOMER SERVICE IS NON EXISTANT!

Great & Helpful company. I always get great customer service from Kat & Irdwin, very friendly and helpful people, since im local they help me install my parts. I have bought multiple items for my C6 corvette and love the look and the quality of the product. I would definitely be buying more products for my vette!

Very good customer service and willing to help out on everything! Received side skirts from them but the install directions could be improved. Quality of the products is definitely there though.

I'm very dissatisfied with this purchase of my carbon fiber diffuser, after a couple months the product seems to be getting warped and damaged from the heat. Fitment is also bad. no matter how hard I try the top clips don't hold well and you are able to see a gap at the top. I would recommend spending a little more and getting a better product. The carbon fiber parts they sell seems very cheaply made and will not stand the test of time.

Reported Vicrez to Federal Trade commission for fraudulent activities. This merchant delays sending customer’s orders and prolonged processing returns and they had til this day have not issued a refund. The order was from Nov 2021. Be advised- do not deal with this company and save yourself the frustration.

I’ve worked with Vicrex many times in the past and they always provide great service. I’m installing a wide body kit I bought from them for my 17 Charger HC and after the paint it looks amazing.

I ordered my wheels on November, still no wheels in April. What is worse is that they were still fighting to keep my money from Paypal. Garbage company!

Absolute worst company I have ever dealt with ever. I bought a carbon fiber hood from them, advertised as a VIS brand which is a top quality brand, received a knock off poor quality hood! Item was returned 3 weeks ago! Makes the customer pay for return and restocking fee for their screw up. Now they are giving me every excuse in the book to delay my refund. Do not spend your money at Vicrez! I have no idea how this company is still in business. I might have to take legal action against them for fraud, I just hope they do the right thing and refund me. Definitely would not recommend anyone to do business with them!

Thumbs up to the team over at vicrez. I've ordered a few different items from them and all were great quality and shipped fast. No complaints

Vicrez is hands down the best of the best when it comes to styling your car and taking it to the next level! Amazing products, quick shipping, and the best customer service in the industry. The general manager Kat (Katherine) is an absolute sweetheart and pleasure to deal with. Not only is she incredibly helpful, but she has a true understanding of all the items Vicrez has to offer! As a matter of fact, if you want the installs, she is usually the one doing the installations! Thank you Kat and Vicrez for such an amazing experience. - Jango Scat

Vicrez has gone above and beyond in helping me with my orders and answering any questions I’ve had. I can’t think of a company that has gone more out of their way than Vicrez to ensure that their customer is satisfied. I’ve placed three orders for my Challenger, and the product quality seems top notch to me. I’ve only gotten to install one of those three products so far, but the appearance is fantastic.

The product I ordered from Vicrez was the Hellcat Fenders for a dodge Challenger. Shipped and received on time. Overall happy with the product. I do However recommend bonding the products to the car as the 3m tape they provide is not close to enough. I've already lost the front piece on one side and the other is coming off. I've since bonded the rest of the pieces to the car and its much better.