Virgin Voyages gift cards, you cannot use them toward your cruise booking or onboard add-ons. In fact, none of the representatives I spoke with could clearly explain what the gift cards can actually... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I purchased a gift card for a friend's birthday and I did not receive the instant email as the website stated I would. I checked both my Inbox and Spam folder multiple times with no such luck. This le... Toon meer
Bedrijf heeft geantwoord
While I had an issue with booking being sent as one instead of 2, customer service handled it quickly and resolved the issue expediently. I am so thankful and happy. Thank you.
Bedrijf heeft geantwoord
I purchased a voucher for Napa Valley hot air balloon ride and it was a simple procedure. Purchased for 20 percent off retail price and it actually worked without a hitch!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Geschreven door het bedrijf
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Contactgegevens
Verenigd Koninkrijk
- info@virgingifts.com
- virgingifts.com
4,0
Goed
7K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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I can't find anywhere to input my…
I can't find anywhere to input my shipping address to recieve my item
25 april 2026
Antwoord van Virgin Gifts
We’re sorry to hear you’ve had trouble finding where to add your shipping address, Kara - that’s definitely not the experience we want for you.
Please feel free to contact by email or phone to place your order for the At-Home Stained Glass Craft Kit.
734-709-9689 / kevin@adultsandcrafts.com
Great selection of options for Spa…
Great selection of options for Spa Days. Easy to navigate and search for pertinent opportunities. Love the personalized Greeting Card!
23 april 2026
Antwoord van Virgin Gifts
So glad you enjoyed browsing, we love giving plenty of choice 🙌 Great to hear the site was easy to navigate and that the personalised card was a hit too 😊⭐⭐⭐⭐⭐ Kay
I have utilized this site for gifts…
I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or spam) inbox
22 april 2026
Antwoord van Virgin Gifts
Great to hear you’ve been happy with the variety and pricing overall 🙌 Really sorry to hear you didn’t receive the discount code that’s frustrating when you’re trying to use it at checkout. Appreciate you coming back to us again and sharing your experience ⭐⭐⭐⭐ - Kay
Great gifts and selection
Great gifts and selection! Makes birthday presents much more of a treat.
20 april 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We are so pleased you think so! Thank you for the great feedback - Kay
EXPIRED/INVALID VOUCHER
12 april 2026
Antwoord van Virgin Gifts
I’m sorry to hear there may have been some confusion around the validity of your voucher - I’ve looked into this and can confirm your voucher is live and valid. I can also see you’ve already been in touch with our Customer Service team, who have explained how the voucher can be booked, which I hope helped get you on the right track. If you do need anything further, please do respond directly to the agent who helped you, as they’ll be more than happy to assist. Thanks so much for taking the time to share your feedback - Lisa
I was gifted a voucher
I was gifted a voucher, so I booked an experience through Virgin Gifts. I did not hear back with a confirmation after a couple days and the booking was coming up. I reached out for support. It took a lot of effort on my end for the issue to get resolved. I wouldn’t recommend this service as a gift.
11 april 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re really sorry to hear about your experience and understand how frustrating this must have felt, especially with your booking coming up. This isn’t the level of service we aim to provide, and we’re sorry it took so much effort on your part to get things resolved. We really appreciate you taking the time to share your feedback. To help us better understand what happened, if you’re able to respond to our request for more information, that would really help us improve the experience going forward ❤️ Lisa
Good prices
10 april 2026
Antwoord van Virgin Gifts
We work hard here at Virgin Gifts to secure great value experiences, so we’re really pleased you were able to take advantage of a good deal with us. 🎉 Thanks for your feedback! ❤️ Lisa
Antwoord van Virgin Gifts
We’re all about making our website easy and enjoyable to use, so we’re thrilled to hear that’s been your experience! 😊 Thanks so much for the lovely feedback ❤️ Lisa
VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS…
VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS FROM ME AND WILL NOT BOOK MY EXPERIENCE AND THINKS REPLYING TO AN EMAIL IN 1 TO 2 BUSINESS DAYS IS OKAY AFTER THIS. IT IS NOT OKAY. YOU ARE RUINING THE SURPRISE THAT I PURCHASED FOR HUNDREDS OF DOLLARS AND DO NOT CARE
8 april 2026
Antwoord van Virgin Gifts
We completely understand how important this surprise was, and it’s never our intention to cause stress.
We can confirm that our Customer Service Team has responded to your query and is currently assisting you with your booking request.
We hope everything is resolved for you soon John, and that the experience goes as planned - Chantelle.
Two issues
For one, I wanted to include a custom greeting card, but it wouldn't take my photo or the message I was trying to write. Just wouldn't work.
Also, I know I requested it to be sent on another date, but it seems to have been sent today anyway.
7 april 2026
Antwoord van Virgin Gifts
We’re so sorry to hear about the trouble with your custom card and the delivery date mix-up.
We can confirm that our Customer Service Team has responded to your query, to help get everything sorted for you, Lisa.
We hope the recipient loves the gift - Chantelle.
So excited
I'm so excited about the vouchers I purchased to take my granddaughter and one of her friends to LEGO® Discovery Center Washington DC. The process took no time at all and this is a really premium experience for the 2 little 8 year olds I will accompany - and me too. Can't wait.
6 april 2026
Antwoord van Virgin Gifts
We’re thrilled to hear how quick and easy the booking process was for you. 💖
We hope you, your granddaughter, and her friend have an absolutely amazing time - it’s going to be such a memorable experience for all three of you! 🎉
Chantelle - 🌟🌟🌟🌟🌟
The convenience and ease of purchasing…
The convenience and ease of purchasing an experience for a birthday gift!!
5 april 2026
Antwoord van Virgin Gifts
We’re delighted to hear you found it quick and easy to purchase the perfect birthday gift, Kathleen. 🥳
We hope the experience makes for a truly special celebration! 🎁
Chantelle - 🌟🌟🌟🌟🌟
Good communicaten
Good communicaten when you have any questions!
4 april 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re so pleased to hear you found our communication helpful - our team is always happy to assist with any questions. 🥰
Chantelle - 🌟🌟🌟🌟🌟
This is a horrible scam
This is a horrible scam! I bought this "gift card" to book a Virgin Atlantic flight. Apparently you cannot use it for that purpose. Even though it is listed on multiple websites that it could be used for that purpose. There is no customer service. No phone numbers to call. Horrible experience!
2 april 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re really sorry to hear about the frustration you’ve experienced.
We’re here to help though, and have reached out via Trustpilot to obtain your contact details.
Once received, we'll take a further look for you - Chantelle.
Antwoord van Virgin Gifts
Yay! So glad it was a breeze 😄 Can’t wait for you to dive in and enjoy it! 🎉✨ - Kay
Very poor experience The voucher was not accepted at Mob…
The voucher was not accepted at Mob Museum. Tried to call customer service number…. message said it could not connect, texted number about issue, no response. Very very disappointing and frustrating. An exchange is not acceptable.
29 maart 2026
Antwoord van Virgin Gifts
We’re really sorry your experience with the voucher didn’t go smoothly. A member of the team will reach out shortly to advise further. - Kay
super hard to redeem vouchuh
29 maart 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
Making your redemption journey super smooth is our top priority, and we’re working hard to make it just that for everyone! - Kay
Love the variety of experience choices…
Love the variety of experience choices you offer. The booking process was very easy to use. Looking forward to booking with you again in the future!
29 maart 2026
Antwoord van Virgin Gifts
Variety + easy booking = a win-win! 🙌 So glad you had a smooth experience and can’t wait to help you book again soon 😄
Scam with no customer service
Scam. Went through whole process, then it said no dates available. Clicked on get a refund, says page doesn’t exist.
27 maart 2026
Antwoord van Virgin Gifts
We’re so sorry to hear this and really appreciate you flagging it! 🙏 We can see you’ve reached out to our team, and someone will be in touch shortly to help sort everything out. - Kay
Voucher unable to redeem as it shows no…
Voucher unable to redeem as it shows no option in dates
24 maart 2026
Antwoord van Virgin Gifts
Thank you for your feedback. We’re sorry to hear you’ve had difficulty redeeming your voucher. We can see you’ve reached out to our customer service team, and a member of the team will be in touch shortly to assist you further - Lisa
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