Vital Energi Reviews 

Very friendly and fixed all issues with the hot water and shower!

My service was booked for yesterday, stayed home all day but no one came. Wasted my whole day .

Daniel Wells was absolutely fantastic! Not only did he solve all our problems, he was super helpful in answering all our other queries and in demonstrating how to use everything in the property. He was lovely and friendly and was truly a pleasure to be around.

5 stars goes only to our onsite engineer, Dan Wells. Cannot fault him. Helpful, accessible, punctual, informative. Unfortunately the same cannot be said for billing or complaints... they get 1 star for obscurity, lack of clarity, misinformation, inability to stick to one reason for continuing issues

Good it was spectacular to see and live the moment

The works were carried out with any disruption to my home. The operative was friendly, polite and was effective with what was needed to be done .

Great maintenance service done by Daniel Wells, the appointment was arranged to suit my work schedule and done in time and all queries solved. I was provided with manual guide to manage any emergency.

Daniel was very efficient & helpful, thanks a lot!

Daniel was superb. Very helpful and informative.

Daniel Wells was very helpful and friendly. Fixed my heat interface unit in no time and gave me plenty of useful information on the whole setup. Wasn’t getting hot water in my new flat, called up the hotline on a Sunday they picked up almost immediately and arranged Daniel to come in on Monday immediately the day after, who actually arrived on time and now everything’s working nicely. Really impressed with the overall service. Outstanding.

Daniel Wells is an asset to vital energi! Visited promptly, assessed the issue and resolved with no fuss. An ongoing issue for 4years fixed in 30mins!

Daniel was very pleasant and polite, and he did a great job with the servicing.

Dan was very pleasant to talk to and explained any issues.

Quick and professional. Daniel who came to service our heater was very nice and helpful.

Engineer Daniel W completed my HIU service today and he was fantastic. He explained the workings and limitations of the system and he was clear and transparent. He also arranged a date to return and fit an automatic bypass to clear an expansion issue which had existed for 5 years under the previous service provider. Daniel also sent me a bespoke heating and hot water guide, which he created off his own initiative. What a brilliant engineer, and a credit to Vital Energi.

Engineer (Robin) was polite and very thorough, offering useful advice. Spent a decent amount of time checking the unit and testing hot water taps (approx 45mins). Previous engineers ( from a different company) spent 15-20 mins max on this. Thank you Vital Energi.

Daniel Wells was great, very friendly and polite and carried out the service quickly and efficiently.

What shall I say today my hot water was reinstated after 34 days music to my ears
I can't stress how important it is to have fully trained engineer like Daniel Wells. I have had a total of 5 engineer come to my flat and only Daniel took the time to investigate and resolve the matter with in one day, this job has been pending for the passed 33 days I can thank him enough his service is outstanding vital you need to hire more engineer like Daniel Wells

Robin was polite and friendly, gave welcome advice where needed

Engineer Robin was very helpful and taught me safety about maintaining the house.