I am absolutely livid with the abysmal service I've received from Wallvibes. I spent over £140 on a painting from them, eagerly anticipating its arrival to adorn my walls. What did I get instead... Toon meer
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I can’t express my gratitude to Wallvibes. I damaged one of my sons large frames whilst trying to put it up on a wall whilst he was away 😫 I contacted Wallvibes in a panic asking if I could purchas... Toon meer
Bedrijf heeft geantwoord
I was sent the wrong item and couldn't get hold of customer services on email or social media. I was contacted then by Wallvibes after writing a review on Trustpilot. They were very helpful and refund... Toon meer
Easy to navigate website and place order. Delivery accurately timed. Really well packed. The only reason didn't give full stars is due to items being g little more expensive than other sites.
Bedrijfsgegevens
Geschreven door het bedrijf
WallVibes is an Amsterdam-based brand that puts a new spin on inspiring others through art. Our exclusive collections embody popular culture and are meant to inspire in a way that is completely our own. We have created hundreds of designs to give your room the final touch it needs.
Contactgegevens
Breestraat, 24, 2311 CS, Leiden, Nederland
- +31612205463
- service@wallvibes.co.uk
- wallvibes.co.uk
3,3
Gemiddeld
55 reviews
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Antwoord van Wallvibes
Dear James,
We are happy to hear that!!
Kind regards, Franky (Team Wallvibes)
Great pic really happy 👌🏾
23 september 2022
Antwoord van Wallvibes
Dear Leon,
We are happy to hear that!
Kind regards, Franky (Team Wallvibes)
Pictures arrived damaged in transit but…
Pictures arrived damaged in transit but after some Emails back and forth they replaced them with new ones in perfect condition
30 september 2022
Antwoord van Wallvibes
Dear Lyle,
We are happy to hear that our service has satisfied you!
Best regards, Franky (Team Wallvibes)
Items were perfect!
Items were perfect, looks exactly the same as it does online. Excellent customer service!
8 november 2022
Review zonder uitnodiging
Antwoord van Wallvibes
Dear Harry,
We are glad to hear that you are happy with the products you have received and with our customer service!😊
Kind Regards, Franky (Team Wallvibes)
Super products ,will use again
Perfect service,lovely contemporary design for a modern home ,will use again
12 oktober 2022
Antwoord van Wallvibes
Dear Helen,
Thank you for your kindness!!
Kind regards, Franky (Team Wallvibes)
I ordered two pictures
I ordered two pictures, when they arrived they weren't exactly suitable and returned them and was refunded straight away a simple and easy process thanks
2 november 2022
Review zonder uitnodiging
Antwoord van Wallvibes
Dear Deka,
We are glad to hear that you found our process smooth!😊
Kind Regards, Franky (Team Wallvibes)
Extremely recommend
Brought two of the 100x150 and they are unreal, definitely make you stop and look! Delivery was around a week and customer service was great and they kept in contact. Defo recommend.
28 oktober 2022
Review zonder uitnodiging
Antwoord van Wallvibes
Dear,
We are happy to hear that you are satisfied with the products you have received and our customer service😊
Kind regards, Franky (Team Wallvibes)
Great products
Ordered a few pictures for my new house and the quality of these were great. Everything came in a timely manner and I was thoroughly pleased with what I got.
31 augustus 2022
Antwoord van Wallvibes
Dear Michael,
Thank you for your purchase and we are happy to hear that!!
Kind Regards, Franky (Team Wallvibes)
Service was first class
1 augustus 2022
Antwoord van Wallvibes
Dear Jenny,
We are happy to hear that!!
Kind regards, Franky (Team Wallvibes)
Antwoord van Wallvibes
Dear Joanne, We are glad the process was easy for you!
Kind regards, Franky (Team Wallvibes)
The print was creased in the frame
7 augustus 2022
Antwoord van Wallvibes
Dear Rachel, I am really sorry for hearing this. Have you tried contacting our customer support first at service@wallvibes.co.uk? For this case they have a solution for you. Kind Regards, Franky (Team Wallvibes)
Love it
My daughter absolutely loved the picture… excellent service & prompt delivery.
Thank you
5 augustus 2022
Antwoord van Wallvibes
Dear Sandra, thank you for your purchase and we are happy to hear that!!
Kind Regards, Franky (Team Wallvibes)
Fantastic customer service from Robyn!
2 augustus 2022
Antwoord van Wallvibes
Dear Sedge, we are glad to hear that!
Kind Regards, Franky (Team Wallvibes)
Excellent quality
Excellent quality, quick delivery and perfect service. Highly recommended
31 juli 2022
Antwoord van Wallvibes
Dear Antonina, thank you for your purchase and we are happy to hear that!!
Kind Regards, Franky (Team Wallvibes)
In love with my wallpaper…
Gorgeous wallpaper at a very affordable price. I am pleased with my purchase and would buy again from this company.
26 juli 2022
Antwoord van Wallvibes
Dear Elisabetta, thank you!
Kind regards, Franky (Team Wallvibes)
Fantastic
Fantastic experience and got my product
I am very grateful and I will be buying a lot more goods from them
5 juni 2022
Antwoord van Wallvibes
Dear Michael, thank you!
Kind regards, Franky (Team Wallvibes)
Antwoord van Wallvibes
Dear Molly, we are glad you're satisfied!!
Kind regards, Franky (Team Wallvibes)
Update to my previous post…
This is an update to my previous review.
I have now received the picture and it is great!
I would probably order again from Wallvibes, but with the expectation that delivery is much longer than 2-4 business days.
Lack of communication about delivery delay didn't help.
Fiona G
25 mei 2022
Review zonder uitnodiging
Antwoord van Wallvibes
Dear Fiona, thank you for trusting us. We strive to always provide good customer service. We will not let you down in the future. Kind Regards, Franky (Team Wallvibes)
The product came safe and sound within…
The product came safe and sound within the week - excellent product quality - very happy, the only concern was shipping, I had to email them to get a tracking number etc, but other than that - v.happy customer. will be back.
22 mei 2022
Antwoord van Wallvibes
Dear Alexander,
We are glad to hear that our customer support has helped you!😊
Kind Regards, Franky (Team Wallvibes)
Photos are beautiful so pleased with…
Photos are beautiful so pleased with them only downfall is no number to contact wallvibes thanks
20 mei 2022
Antwoord van Wallvibes
Dear Sharon,
We are glad you are happy with the product. You can always contact us at service@wallvibes.co.uk. We always respond to your questions within 24 hours on business days!
Kind Regards, Franky (Team Wallvibes)
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